I’ve always had a great experience at Justice Grown in Dickson City. The staff is friendly, knowledgeable, and takes the time to answer questions without making you feel rushed. The dispensary is clean, organized, and the check-in process is quick and efficient. I appreciate how helpful they are when recommending products based on my needs, and everyone is always professional and welcoming. It’s easy to see why so many patients continue to come back. Highly recommend!
Ratings and reviews of Justice Grown - Dickson City
I’m a new customer and new to some of the dispensary procedures. I spoke with their Pharmacist who was so very knowledgeable and an overall polite person! I went inside after the phone call with the Pharmacist. Front door staff were also super polite including the security staff. My budtender was the best! She knew exactly what I needed and provided many options. She explained how everything worked include grinders, vapes, pens, etc. Prices were reasonable and I received a great discount due to being new and first responder. Some reviews had me seriously worried but after going there in person, hands down excellent place! Highly recommend!
They sell defective cartridges. Tell patients “All sales are final” and it’s up to the customer to call Ilera Healthcare themselves regarding exchanges. When Ilera rep filed all paperwork and submitted it to Justice Grown, no the the useless pharmacist and the pea brain manage use every excuse in the book to not exchange necessary medication when the customer does what they say and Ilera tells them to accept the exchange. That’s bad business to take peoples money, sell defective product then hide behind locked doors and security to do absolutely nothing but make lies and excuses. It’s the business choice why they’re not accepting refunds which is far from how a dispensary operates. Call any dispensary and they tell you they’ll gladly exchange it. Yet for Justice Grown, they make up lies that it’s “State Regulations” which It’s not. No business has any business selling patients medication, then leave them high and dry when their product doesn’t even work. Shame on them for not doing what a REAL business or a REAL pharmacy would and that’s ensure the “PATIENT” gets the “PRESCRIPTION” they paid for. BBB and CONSUMER AFFAIRS have been contacted since NO BUSINESS SHOULD OPERATE THIS WAY.
Great atmosphere and quality just a bit too pricey for me
On 2 different occasions the budtender with blonde hair-glasses- tats on L arm has been very rude to me. Both times she was clearly frustrated that I was asking questions about the strains. On a Friday I went in- they were still open for another 35mins and the menu was taken down. I knew what I wanted, but they were out of one. A man came over to get 1st pick & I was asking questions about other options to replace the one they were out. She was rolling her eyes and blurted out- "just give her _" . Dude, idk what her problem is- but think she might benefit from using the products she works with to help relax & chill her out. Other than that, everyone else was professional.
Staff is the main reason I come to this dispensary. Sarah is always so nice. She takes the time to answer my questions and make sure I fully understand what she's explaining before I leave. She is very knowledgeable and even sweeter. All the employees (wish I knew their names) are just as nice. It's a great atmosphere, always positive. There's hardly ever a line and when there is one, it moves quickly. I always enjoy it when I stop. Staff, location, atmosphere, service, prices, and quality are all topnotch. What else do you need in a dispensary?
Any pammj patent knows the hoops we have to jump through to get a credit; I got a FarmRx cart, that had lip marks on it, sent the pics and info to Frx, they obvs gave me the credit, but Justice will not honor it. I was bullied by some guy mgr, after the lady acknowledged and said I was owed it. he tried intimidating me, lied trying to say that Frx wasn't go to credit me... I emailed the Frx rep, and he denied what the mgr had said. So, after the $$$$$$ I spent there, I'm done and won't ever go back.
I want to start off by saying the customer service is phenomenal. I was greeted by a young woman named Sarah, who was knowledgeable, very nice and answered every question I had an trust me there was a lot. I ended up having a bit of an issue with a product that I purchased at a different dispensary. When the other dispensary refuse to return the product that I had purchased from them 20 minutes prior from arriving at Justice grown..... and I had already went ahead and purchase 2 great products from Justice that I ended up having to return one of. I then spoke with Morgan and Andrew who are amazing and very understanding return the product without any issue. Then proceeded to tell me that the other dispensary completely lied about there return policy. Anyway I had a great experience at Justice grown and thank you very much Sarah, Andrew and Morgan.
It's really sad I drove a half an hour to get my birthday discount and paid more than the items were listed for. I paid $43 for something that was on sale for $36. Doesn't make much sense to me. Instead of charging what they had the items on sale for they charged full price.
Everyone here is extremely helpful and knowledgeable! Cheryl and Sarah in particular were spectacular. Great experience :)
I have been to almost every chain of dispensaries in eastern and central Pennsylvania. Justice Grown is one of the best I have had the pleasure of going into. I felt compelled to write this review not because I was told to, not because I was getting anything out of it. I write this to tell you to GO TO JUSTICE! They are the only dispensery that regularly will see me as a repeat customer. I'm disabled and I live over a hour from any dispensary, so I have to really think about where I will spend my money. Justice has professional, courteous, and overall helpful staff that will definitely find what YOU need. Also if I'm going to drop names Rich is in my opinion one of the more knowledgeable employees there, if you see the bald guy with glasses that's him. everyone knows their stuff here though, and has been very helpful every time I stop in.
Very knowledgeable staff. They were very helpful and kind. They made sure I got what I needed.
Everyone is very knowledgeable and kind. Setup and service is fast! Love this place!
I am a faithful customer of justice grown. I have tried all of the dispensaries, but I always try coming to justice grown. I was on your website last night and thought I found a great deal on a gLeaf cartridge. I ordered it and checked out and when I went to pick it up I was told that it was not sure 20$, but was actually 40$. I am very upset, I assumed the price would still be honored but it was not. After all this, I still made my purchase at your store. I am really disappointed with this, I just had a baby and was thrilled to be finally catching a break, only to find out I was pawned. Seems like I was coned into coming to the store hoping that I would still purchase something, just like I did. I always recommended justice grown to everyone I talked to.. I'm not sure I'll be doing that again. I still have a screenshot of the item posted online at the sale price.
The people working there are fantastic! I can't thank them enough.
first time at a dispensary and was treated like crap.security told me it was a must that I spoke to pharmacist I asked why he told me bc it's pa law.went to Columbia care and was taken care of immediately.
Have to give five stars in all area's, first JG opens the first Disp in Northeastern PA, after a short time they opened their Dickson City store, yesterday was the first time I went to their new location, just as good if not better, the Dynamic Duo are up their helping customers find the right med that will help you with whatever questions you may have, Have to give many thanks to Joe for turning me on to Crescos Dank Commander cart, a great great Indica,, many thanks again to my people's at JG. "Keep on Keepin on"
I frequent the Edwardsville location, however, I decided to give their new location a shot. I was like a disappointed in all honesty. Whenever I would visit JG in Edwardsville, the staff always took the time to answer my questions, teach me some new things, and the list goes on. However, the knowledge and patience is missing from this crew. Will continue going to the other one though!
Staff was extremely knowledgeable and courteous, especially Nick Giuffrida
Everyone is very knowledgeable and was able to get me exactly what I needed not only for the feels but also to help treat every symptom I have. Was my first time, filling out paperwork and intake with the pharmacist was all super quick as well! Awesome place 👌
My 2nd time in a dispensary and I was taken care of immediately and all my queen were answered friendly and professionally
So friendly and knowledgeable. They always treat their patients so well! I love coming to justice grown, and I recommend them to everyone I can!
Today was my first time coming into a dispensary since receiving my card. The staff at Justice Grown answered all my questions and eased my fears/confusion. Sarah helped me find products that will hopefully help me. I feel very comfortable going there.
The customer service is horrible. They never have any flower. They don't care weather or not you get the product you're looking for. Just an all around thumbs down. Sad, I thought I was going to like this location because I can't stand the Edwardsville location either. Need to stop acting like they have their noses in the air! Won't be coming here again.
