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Logo for Trulieve  - Philadelphia
DISPENSARY
MEDICAL

Trulieve - Philadelphia

Philadelphia, PA
4.9(301)
415.5 miles away
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Ratings and reviews of Trulieve - Philadelphia

4.9
(301 reviews)
4.9
Quality
4.9
Service
4.8
Atmosphere
write a review
Reviews 25-48 of 301
June 2, 2021
r........e

Very kind and knowledgeable staff. Good weekly deals so there is almost always something you want at a discount.

1 person found this helpful
Dispensary response:
Thank you so much for your kind review!
June 2, 2021
June 13, 2021
P........2

Great

1 person found this helpful
Dispensary response:
Thank you!
June 14, 2021
May 19, 2021
b........9

very clean and professional place. everyone is very friendly and knowledgeable about cannabis.

1 person found this helpful
Dispensary response:
Thank you for your kind review!
May 24, 2021
May 24, 2021
D........5

Great as always.

1 person found this helpful
Dispensary response:
Thank you so much!
May 25, 2021
May 18, 2021
r........s

Great Customer Service from Moon!!!

1 person found this helpful
Dispensary response:
So glad we could help!
May 19, 2021
July 30, 2021
j........2

Friendly staff

Dispensary response:
Thanks for your kind review!
August 2, 2021
May 3, 2021
M........6

Always quick, efficient and accurate. Love this dispensary!

Dispensary response:
And we love you!
May 4, 2021
March 12, 2021
S........t

I dislike the fact that the products at the KOP and Packer Ave but not nearly as bad as KOP location are 85% of the time SHORT! PAREA IS THE WORST AND TOU SHOULDNT CARRY THE FLOWER! THIEVES! I dont like the fact that "IM SORRY" must suffice for my time, my gas and my energy to go and hear "I'm sorry that's a error on the menu, we dont have THAT'!

Dispensary response:
Hello, We are sorry you haven’t been pleased with some of your most recent experiences with us. Unfortunately, we aren’t able to check products that are sealed as it would be tampering. We do our best to keep our menu as up to date as possible, and we apologize when there are errors. Please feel free to reach out to us at info@keystoneshops.com if you have any questions.
March 15, 2021
December 14, 2020
e........4

great place before and after covid. like other dispensaries but keystone adapted best for covid. Whole process is easier than others. the others are more of hassle that need to be planned out to visit. Also, big teddy bear of security gaurd is hands down the best one. he comes off professional and helpful without aggressiveness as others. little things like him go long ways these days.

Dispensary response:
So glad you feel safe coming to us during the pandemic and that you have been enjoying your time with us!
December 14, 2020
April 27, 2021
C........5

Been here a handful of times. Service is always slow but I put up with for their half decent sales. Customer Service when you have an issue is horrid. Will not be going here again

Dispensary response:
Hello, We are sorry to hear you haven’t been pleased with your most recent experiences with us. Please reach out to us at info@keystoneshops.com to let us know more about the situation and we will do our best to make it right.
April 28, 2021
January 20, 2021
K........2

I loved the whole experience. Staff was nice and service was excellent 🤗🤗

Dispensary response:
So glad you had a great experience with us!
January 21, 2021
November 14, 2020
K........n

The drive thru is pretty coo, can be a bit if a wait because it's usually pretty busy. But I don't mind, once you drop in to confirm your order and hand over your patient card everything is in your car from there, so not TOO bad when you have to wait 🤷🏾‍♂️.

Dispensary response:
Thank you for your kind review, and we appreciate your patience with us given possible extended wait times! We are doing everything we can to make sure our patients get their medication as safely and effectively as possible!
November 16, 2020
January 9, 2021
K........t

I enjoyed my experience here and will come again, their staff was very helpful.

Dispensary response:
We look forward to seeing you again soon!
January 11, 2021
December 6, 2020
G........0

I like that all the bud tenders take there time and explain everything to you. And not get annoyed by how long it might take they don't rush you.

Dispensary response:
We will always be happy to do whatever we can to help you!
December 7, 2020
December 29, 2020
k........3

The staff was very friendly and helpful through the whole process. Going back today!

Dispensary response:
We can’t wait to see you!
December 29, 2020
December 25, 2020
j........p

Fair prices, great product diversity, and quality. Excellent, quick, and friendly service.

Dispensary response:
So happy you’re enjoying our selection and our service!
December 28, 2020
November 25, 2020
e........s

Great dispensaries (multiple locations) Keystone Shops accept both cash and debit card (many places don't accept debit cards (they do make it convenient for the patient)

Dispensary response:
So glad you enjoy purchasing from us!
November 25, 2020
December 19, 2020
N........0

I love this place, favorite spot to go to in Philly period.

Dispensary response:
We’re so happy to be your favorite!
December 21, 2020
November 16, 2020
S........y

If you are a fellow vet this is the place to go! 20% off on Mondays for veterans! Staff is friendly and polite. Good inventory as well.

Dispensary response:
So glad you enjoy purchasing from us!
November 17, 2020
December 23, 2020
c........2

Love the staff great dispensary

Dispensary response:
So happy you’re enjoying working with us!
December 23, 2020
April 2, 2020
Y........_

Okay so the 1st time I ever walked in a dispensary was here, I was hype as hell ran into a pretty energetic dude, forget his name but he briefly explained how the menu read and told me cause I’m a new patient I was getting 30% off so I was pretty excited. But then he set me up with a pretty bland tender, 2nd time I was there I got him again. I dunno I just ain’t feeling his vybz. There is a young lady in there that didn’t serve me, but had over heard me and was super helpful and friendly I love people like her and the dude I 1st met in there. Pretty cool deals on pens, and tinchers here but nothing else. No cool points, diamonds, or frequent customer rewards. Inside is nice bright, clean, plenty of parking. Oh yeah and DEBIT they take debit, that’s like a blessing and a curse at once ! However ONLINE ordering sucks, the menu is dumb, it’s set up silly and everything you can get in the store you can’t get on the menu, and you can’t pay online. That sucks

1 person found this helpful
Dispensary response:
I'm happy to hear you enjoyed our facilities as well as our technicians! Our specials change from week to week and day to day even, so you may end up seeing a deal on something you like! You can check out the specials on all of our online menus! Our online ordering is occasionally missing some products because products that we have in limited quantities are available on a first come first serve basis so that we can be as fair as possible to our patients. Currently, the state does not allow any PA dispensaries to accept online payment for orders. If you have any questions or if there is anything we can do to help, please reach out to us at info@keystoneshops.com!
April 6, 2020
July 30, 2020
L........m

My first time experience was cool being as tho what’s going on in the world they are very cautious service was quick second I went it was busy so of the wait time was longer but I must say they have the best quality & variety

1 person found this helpful
Dispensary response:
So glad you were happy with your first experience with us! We hope to see you again soon!
July 30, 2020
November 16, 2020
k........e

Easy to place order online and pickup curbside. Nice discounts. Definitely recommend.

Dispensary response:
Thank you for recommending us!
November 17, 2020
December 1, 2020
A........1

Very convenient and professional.

Dispensary response:
Thank you!
December 2, 2020
123...13
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