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Yesterday was my second visit. The first was a few months ago, there was a very knowledgeable young woman with long hair on my first visit. I enjoyed listening to her with her client. I instead got "the new kid guy". I didn't plan to return. However, Michael (second visit) was quite well educated on medical cannabis and other menu items. If he doesn't train other staff, something tells me he will be soon. Bravo and thanks.
Everybody except one are very knowledgeable and willing to help. Just stay far away from an older gentleman with glasses named Allen. His ignorance and unwillingness to help answer a simple question regarding a product over the phone was a joke. He got silent for a second then hung up on me after responding with "I can't help you". Mr personality is in the wrong profession. It just sucks to see this kind of thing happen at a few PA dispensaries (Terravida Abington) not only because it puts a stain on the Cannabis Industry, but because I live for this stuff and am so eager to work with the industry. Unfortunately tho they don't realize how much they could use me/"Need" my help in regards to all kinds of things like "menus,invoices,sales etc.." Customer Service should be the #1 concern.
Yesterday was my first time visiting this dispensary, or any dispensary, so please keep that in mind when reading this review. I found every employee I interacted with to be extremely kind, helpful and knowledgeable. I felt like they all took the time to help me make a good purchase and understand how to use the product. I’ll definitely be back!