January 25, 2021
"UPDATE" I got robbed for $137.00 by Liv Well in Cortez Colorado for an ounce of weed the Trill OG & Durban Kush reached out to them thru email and they DID ABOSUTLY NOTHING AT ALL but offer me $15 credit WOW OK I see how they treat their customers don't seem to care at all or maybe offer me some Vaseline next time with my order. Here is their response I pasted it.
Hi Barbara,
We appreciate your feedback and response on this matter and we sincerely apologize the products did not meet your expectations. We have reached out to the store and they informed us the Durban Kush has been a bit leafier than normal which can cause it to be a little harsher than normal. He also stated that if it was near the bottom half of the jar, the buds could have been smaller. We have not had complaints about the Trill OG.
I would like to offer you a $15 credit on your loyalty account which is a little more than a 10% discount on your order. Please let me know if that works for you.
Peace,
Fran
720-240-9885
Customer Service Representative
info@livwell.com
DO NOT GO TO OR BUY FROM THIS SHOP YOU WILL BE SORRY AS I WAS. AND THEY WILL DO NOTHING ABOUT YOU BEING OUT THE MONEY. VERY POOR RESPONSE AND CUSTOMER SERVICE! MAKES ME FEEL AS IF I DID SOMETHING WRONG YEAH I DID SHOPPING HERE WON'T HAPPEN AGAIN.