63 Reviews of Lucid - Lacey
4.5
Quality
4.5
Service
4.4
Atmosphere
September 13, 2020
Bud tender behind glass blasting hop in his ear, too busy listening to music to care. Gave small red head dude a $2 tip, because he's going places. Shop isn't discount, service a must imo. Thursday this week, no thanks
April 25, 2019
Lucid has a friendly & knowledgeable staff with great deals on top quality products to choose from. Just wish they would keep Blueberry Cheesecake more stocked, its a very popular item ;)
October 30, 2016
have been shopping at Lucid for almost 2 years. I went there originally because the location was convenient, since then I have been to every 502 location in Thurston County and I keep coming back to Lucid for 90% of my Cannabis needs... here's why:
The store is well designed. Clean and free from overdone theme decor. The layout lends itself to a comfortable shopping experience. The products are well displayed and organized. The selection is both diverse and consistant. A lot of stores boast 100's of strains but most of that overwhelming selection is filler. If you come to Lucid for a $30 eighth you will be looking at the best cannabis available at that price point. They have something for everyone from $5 prerolls to top shelf ounces. The staff is solid. Professional yet personable. As a weekly customer I have been served by every Buddtender who works there, of coarse I have my favorites but 9/10 I like and am comfortable having assist me. In a somewhat flooded market this is what really counts. As a Customer Service Consultant it is my job to tell businesses what they are doing wrong in this area. Although I would have a few suggestions even for my favorite Buddtenders (because it's hard to turn off my critical eye) overall they are well trained and friendly. On the couple occasions when I did have a poor experience, I have spoken to the manager as I would with any other bussiness. Complaining online about how "some guy" was rude when he asked for your ID is helpful to no one. Usually when I shop I like to take my time, and I appreciate that the staff respects this. Today I was in an extreme hurry. It was really nice to see Paige, Kenny and Tim behind the counter...three of my top five Buddtenders at this location. I knew I could trust their recommendations and would be able walk away with what I needed in the short time I had. Kenny ended up being my Buddtender. I hadn't been in while he was working for a while. As usual he was friendly and gave knowledgeable recommendations taking into account my personal tastes. He stands out as a great Buddtender for both novices and aging weed geeks like myself.
Comfortable location, Great Cannabis, Stellar Staff, and a good loyalty program... what more could you ask for?!
July 3, 2018
Idk what y’all are saying about the staff. Sure you have to wait a few minutes to get some help when they’re busy, but that’s mostly because they give customers their full attention. Which is good, because they’re selling something that can be very personal, given it's effects. Both the guys and the girls I’ve had help me out were very nice, and took what I was looking for to heart and offered their best strains it. The atmosphere is clean and modern, and also sans strobe/flashing lights (thank god) but with varying music (rap, alternative, ect). The quality, so far, has been great.
September 29, 2017
Lucid Lacey - aka Yelm Highway - is a truly unique store. From the incredible beauty of the blond wood and glass, to the cool pop of awesome flowing LEDs everywhere, and can't forget the amazing budtenders and staff who keep the best weed in Washington in the hands of customers!
As a professional cannabis reviewer, I've been in over a hundred cannabis stores in 5 states. While I haven't always loved this store, with a bit of time and experience, Lucid has become the BEST store in Thurston county by always being willing to improve, every week it seems they debut new products and brands, and they're doing it with passion.
My experience gives me a unique perspective in Washington's cannabis industry, and the Lucid family is doing so much good for cannabis - the industry, the customers, the patients.
I definitely will be back again and again!
April 29, 2018
used to be much better. attitudes of employees aren't in the same vibe as they used to be. hard to describe really. still a great shop with excellent products at good prices.
April 9, 2018
Stopped in for some topicals as my meds had run out mid trip. Very friendly and knowledgeable staff. Will be back next time I'm in town.
April 9, 2018
My favorite place to shop!! Very clean, very knowledgeable staff and great atmosphere!
September 13, 2017
I would have to say that this location has very friendly staff. I normally do not write reviews. But, I thought the staff deserved a shot out for the quality service I received.
November 19, 2017
Beautiful store with so-so selection and pretty unfriendly staff. It was my go-to store before I moved to the northeast part of the city, but can't compare with a couple of the outlets up here that have huge selections and very knowledgeable and FRIENDLY staff..
September 19, 2017
This is my favorite place to purchase my smoke! The staff is friendly, knowledgeable, makes you feel welcomed, and takes the time to find the right product for their customers needs. The store is well organized, clean, and conveniently placed next to a few food spots for the munchies that are to follow, and a variety shop that sells torches, and other smoking paraphernalia.
May 13, 2017
A welcome change from most other shops that have a warehouse vibe, this place feels calm, welcoming, and clean. Nice staff and they carry a vast array of stuff you won't see in other stores.
November 27, 2016
I think this store is amazing, they have awesome quality of weed, but... i still like bud and a leaf more because im not a fan on how lucid has there stuff set up.
November 16, 2016
Awesome folks at the Yelm Highway location! Everyone is warm and inviting! Ricky is my boy! He seems to always be around when I come in and has never given a bad recommendation. Thanks for being awesome! I really appreciate good customer service so kudos and thank you to your entire crew, sincerely.
September 21, 2016
I've been shopping at Lucid for a couple months now. They have amazing specials, daily deals, and a loyalty program! They usually have really good deals on joints too. I love how friendly and helpful the budtenders are. I will definitely continue shopping at Lucid!
Dispensary response:
Thank you for your review! We're glad to hear you have had great experiences here at Lucid! Thank you for shopping with us and we hope to see you in our store again soon.
October 5, 2016
July 24, 2016
The location is fine, the service was mediocre, no one said anything to me when i walked in other than can I see your ID. When I walked up to the desk the three budtenders (shouldn't even be called that in a recreational shop) just stared blankly at me. Awful prices on some of the products, and a lack of knowledge on strains,and a rather poor selection compared to other shops in the area.
There is no rhyme or reason as to the layout, its a mash up of different products and it took an unnecessarily long time figure out where the things I was looking for were located. They also don't want to show their menu which resulted in this being a total waste of time.
Dispensary response:
Sorry to hear you didn't have the best experience at our location. Our Lacey location has all of their products separated by farm. If you are looking for a specific strain or an Indica or Sativa, feel free to ask one of our Cannabis Specialists and they can point you in the right direction. We do have an online menu that is updated every morning as well at www.lucidcannabiscompany.com.
September 2, 2016
August 6, 2016
I love this location! Very clean and modern, and the staff go out of their way and take their time to explain the differences between the strains and what to look for. Best rec shop I've been to!
Dispensary response:
Thank you for your review. We are glad to hear you have had great experiences here at LUCID!
September 2, 2016
August 27, 2016
Worst store in Lacey. Quality is low and items are overpriced. Employees are not educated and make poor suggestions. Employees are only there to meet a bottom line and set false expectations about returning faulty items. Don't shop here because they don't really care about your experience.
Dispensary response:
We're sorry to hear you didn't have the best experience here at LUCID. We have a wide variety of different products at our locations. If you are looking for a higher quality bud, ask one of our friendly Cannabis Specialists and they can point you towards our top selling/higher quality products. As for any faulty products, we can return cartridges that are faulty as long as you have the original receipt, packaging and the cartridge is at-least half-full (or proof of leaking) and we can do a return for you.
September 2, 2016
October 20, 2015
Drove all the way from Raymond because they were the only place I could find that had a high CBD strain I was looking for (as the local shops here are morons and had almost no clue what I was looking for). When we walked into LUCID and told the lady what we were looking for she had us out the door in 5 minutes with exactly what we wanted, and as we now have found, the quality of the product is exceptional. They all were beyond helpful and I seriously would recommend them to anyone and everyone. We will be going there for now on, even with the 3 hr round trip.
Dispensary response:
Thank you! We are very glad you had a fantastic experience at our Lacey location, we are all about top quality and excellent customer service! We hope to see you in again soon
June 1, 2016
July 31, 2016
I found my first visit ever to a marijuana dispensary to be very helpful and enjoyable thanks to the awesome staff at Lucid. They were extremely helpful, had extensive information on the use and benefits of a specific CBD oil that I need for medical purposes and were just completely awesome all the way around. Prices were reasonable and they had the quantities I wanted. I will be back to restock.
May 4, 2016
Great atmosphere with friendly staff. A wide variety of products for the casual smoker to the everyday toker. They do have a tendency to raise their prices pretty often so watch out if you're a medical patient looking for a new source of meds, since WA fucked their patients over. This isn't the place to buy medicine but if you want to get stoned and have racks to spend on their expensive oil, or over priced bud, get it.
July 29, 2015
We made a special trip from Tacoma to get some Agent Orange, and felt like a drive. It was worth it. I love how this shop is located in an ordinary, innocuous suburban strip mall. So far, it has the most inviting exterior of any shop I've been to. One could grab teriyaki for lunch, do shop shopping at Safeway, troll the Goodwill store...then pick up some weed in the same place. Bravo LUCID - you are probably more integrated into the suburban routine than any weed shop out there.
My only criticism is that the entire staff, save what appeared to be the owner, looked to be barely out of high school. I like to see some budtenders that look like they have lived a little.
Dispensary response:
Thank you!
October 9, 2015
June 2, 2016
I go down to Portland from Seattle often to visit friends and family. Stopped here for the first time ever on my way there and loved the layout of this shop! Decent selection and nice staff. They had a Sunday deal that helped me a lot since I would have been short a few bucks on what product I wanted. Thanks!!!
Dispensary response:
Thank you for your review, and thanks for checking us out! We're glad to hear you had a nice experience at our Lacey location. We hope to see you in again when you're this way!
June 3, 2016
May 10, 2016
Set up is a little weird and when I asked someone about a pipe they did not know the measurements at all and the prices were based off of them other the that the lady that came out to assist was very nice but a little wrong on pricing also it would have been nice if they knew their product a little better but other than that okay.
Dispensary response:
We're very sorry about any confusion while you were shopping with us. Our Cannabis Specialist try to stay up-to-date with all of our products in store, but sometimes it can be a lot! Thank you again for shopping with us, and we hope to see you in again soon!
June 1, 2016