
Ratings and reviews of Lume Cannabis Co. - Petoskey
(2 ratings / 22 reviews)
4.4
Quality
4.7
Service
4.8
Atmosphere
Reviews 1-22 of 22
March 5, 2025
Staff are great Hussle work hard, from checking in to back of house getting order ready. Thank you for alwaysalinge feel welcome, when I ask for suggestions or advice if the person's taking my order doesn't know they reach out to other employees to help fulfill answers to reach for optimal customer experience
May 27, 2025
awesome staff super helpful and very friendly would definitely shop here again
March 3, 2023
I have been using the Cherry Berry Gummies for sleep. Let me tell you.... They work for me!
I only have to use 1/2 of a Gummy and I sleep SOUND! I do not use them every night but, on those nights that I need a little something extra, I grab a Cherry Berry Gummy!
The staff are excellent! They make someone that is new to using Cannabis ( like me) feel very comfortable and confident in their recommendations on products.
July 3, 2023
Greta product friendly service
February 6, 2023
I promised my luminary Mara at the lume in bear creek township that I would leave this review and I am glad to. Mara brings lume an energy unmatched. I got great deals and I felt appreciated for my business.
March 7, 2023
countless perfect experiences . always timely, friendly and handle their business with understanding and enthusiasm !!!!!!!
August 25, 2022
I absolutely love the Bear Creek store. The staff are amazingly friendly and just awesome fount of knowledge! They treat you like family and I am thankful they opened this store up. Its always clean and tidy. I also love their products and the items they carry. I really like that they keep bringing new strains to their store out weekly as of late. It has been nice. I love hybrids and it seems like they have an amazing line of hybrids.
February 24, 2023
Very comfortable place to shop!
July 8, 2020
Came the first day open. Lume is the BEST cannabis dispensary Iโve been to thus far. The atmosphere at Lume is very professional and clean, I mean spotless. The staff are extremely knowledgeable, kind and will do ANYTHING to help. The employee taking my order, sprinted to the customer before me because he foregot his newly purchased Lume shirt. All the products come packaged as well as my new iPhone was. Everything was airtight sealed and obviously untouched by human hands. The packaging was so clean and untouched, it felt grippy to the fingers, ensuring the senses the surfaces are very clean and sterile. Everything at Lume is high-end and very fancy looking, but without the fancy prices. The prices at Lume will put other dispensary to shame for a long time to come. I WILL be back. I might go back today.
Dispensary response:
We are so glad you think we are the BEST!! We pride ourselves on providing the best guest experience in the industry all the while keeping our prices reasonable. We hope to keep earning your business for years to come.๐ฅฐ๐
July 10, 2020
July 9, 2020
I did a curbside pickup and didn't go inside so can't vouch for the indoor atmosphere but my first experience here was great. Placed order online and was texted 5 minutes later that the order was ready. Only had to wait outside for a minute or two before an employee assisted me with getting my order. Everyone was extremely polite (even the security guards) so I still gave 5 stars for atmosphere. I was back in my car within 5 minutes. Best of all, they offer a military discount which is outstanding.
It's worth mentioning that I had a question prior to placing my order and sent an email to their general email address (contact@lume.com) and received a response within minutes.
Great job Lume!
Dispensary response:
We are so glad that you have had such a GREAT and well rounded experience with Lume!! At Lume we love taking care of our vets and thank you for your service. We look forward to seeing you on your next visit ๐๐
July 10, 2020
March 27, 2021
What I do no like that is a strictly recreational dispensary and medical card holders get a little deal. Their prices are very, very, expensive. As a medical card holder there are dispensaries closer and with less traffice to me that have AWESOME deals and prices for the same kind of smoke. Even though it is a very nice place and the staff is great but I won't shop there and a lot of my friends don't either.
Dispensary response:
Thank you for taking the time to leave us this feedback and we greatly apologize for any dissatisfaction here. Our Petoskey lume store is recreational only, but we do offer several great discounts for our customers that are medical card holders and we are working hard to remain competitive with our prices. We truly hope you will give Lume another chance to win you over high with our unbeatable product quality.
March 28, 2021
August 30, 2021
Prices are too high. They are knowledgeable and it is a cool concept and building. However Iโve started going to Cheboygan every week. There are a few dispoโs there so they are way more competitively priced as they arenโt the only gig in town.
Dispensary response:
Thank you for sharing your feedback with us. We try to stay competitive with our prices and offer a few different ways to save. Be sure to sign up for Lume loyalty. Every time you shop you will earn points you can cash in for money off products! Stay tuned to Lume.com for all of the latest deals and promos! ๐
September 2, 2021
August 10, 2021
Alright selection, good prices. Friendly staff
Dispensary response:
Thank you for this awesome review, Alexeanoel97! We are happy you had a great experience. Be sure to sign up for our free loyalty program at Lume.com/loyalty to turn every dollar you spend into points ๐ค
August 10, 2021
October 7, 2020
Great store and people but prices are high and some product listings are falsely advertised. I looked into the api calls for their products page and theyโre selling an 85mg brownie as 100mg...
Dispensary response:
Thank you for recognizing our excellent store and staff! We greatly apologize for any confusion associated with product information. According to the MRA we are allowed a 10mg variance, and after checking into this, we can assure you we are in complete compliance with the state of Michigan. We work hard to ensure our prices are competitive in comparison to other businesses in the Michigan marijuana market. If you are looking for a more budget friendly option, check out our Freshly Cut Cost strain of the week, along with a variety of other weekly specials ๐
October 8, 2020
July 21, 2020
Went to Lume in Petoskey, for the first time on 7/20/20. I was impressed as soon as I pulled in the parking lot. Everyone was so friendly, their display is great and all the information of the products, are right there, taking the guesswork out of what to get, when trying new strains. It was also my birthday and everyone there wished me a happy birthday and I got a free preroll. The armed security was a huge plus, also. It felt good to feel safe. Thank you to everyone, for making it a wonderful experience. I will definitely be back.
Dispensary response:
We are so happy to hear that you had such a great birthday experience at Lume!! ๐๐ It is always our aim to provide the best possible products and service in a safe and welcoming environment. We'll be looking forward to see you on your next visit.
July 21, 2020
April 1, 2021
Didnโt have a lot of sativa flower.
Dispensary response:
Thank you so much for taking the time to leave us a review and some great feedback, Morgan. We are very happy to hear that you enjoyed your service and overall shopping experience with us here at Lume. Our customers have been telling us that they would like to see more sativas in our stores and we have received the message loud and clear! We are currently ramping up at our cultivation facilities to start producing more sativa flowers ๐ฅณ So make sure to sign up for lume alerts at lume.com and follow us @lumecann on Instagram to stay up to date on all the latest product replenishments. We hope to see you back again soon!
April 1, 2021
February 13, 2021
I like case any can get it but it alot of money still I think
Dispensary response:
Thank you for taking the time to leave us your feedback! Take a look at our daily deals and promotions in the grey box at the top of each store menu at Lume.com, for some more budget friendly options. We greatly hope we can earn that fifth star in the future, see you soon!
February 16, 2021
August 17, 2020
They seem to be upset about the tribal discount...
Dispensary response:
We greatly apologize for any confusion. If you could please e-mail us at contact@lume.com with some more details about your experience. Thank you in advance.
August 18, 2020
April 6, 2020
Lume grows some of the best product I've ever smoked in the last 24 years. They do a superb job and every store I have visited has had the most courteous and professional staff. We are looking forward to the Petoskey are opening!
Dispensary response:
Thank you so much for the recognition of a job well done ๐ We are now serving the Petoskey area. Can't wait for your visit!! ๐
July 8, 2020
August 7, 2020
Love this place
Dispensary response:
Thank you so much for the rave review! We take pride in knowing that our customers are happy with our service and our products ๐ค
August 8, 2020
July 13, 2020
First time ever to a place like this. Place was very nice and staff very helpful in answering any questions that I had. Definitely will be going back
Dispensary response:
We are so happy to have earned your loyalty to Lume. ๐ค See you on your next visit!!
July 17, 2020
May 31, 2020
i hope that they can actually open hate seeing every singke date changed
Dispensary response:
We are OPEN!! Come check us out ๐
July 8, 2020