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Logo for Lume Cannabis Co - Sault Ste. Marie
DISPENSARY
MEDICAL

Lume Cannabis Co - Sault Ste. Marie

Sault Ste. Marie, MI
4.5(14)
454.6 miles away
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Ratings and reviews of Lume Cannabis Co - Sault Ste. Marie

4.5
(14 reviews)
4.6
Quality
4.6
Service
4.4
Atmosphere
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Reviews 1-14 of 14
October 1, 2025
n........1

This was my third time going in there and honestly they need people thst don’t try and rip off the customers. I placed 4 different orders. Me and my husband went in to pick up said orders. The guy took our license and all that and took us back. My husband says we placed 4 orders and the guy at the counter got rude saying where there isn’t 4 here. So whatever I get rung up and he gives me my stuff. I am looking in the bag to make sure it’s all there because it just seemed off and he seemed really nervous. He didn’t put the one product in the bag. This whole experience was bs and I honestly do not ever wanna deal with him again. We spent a good amount in there between 4 orders. I can just take my business elsewhere. I have never gotten bad product but the customer service was horrible.

July 10, 2024
S........4

Very friendly staff. A s very knowledgeable. I would definitely recommend lume

September 26, 2023
t........n

I picked up a rosin rip cart that taste bad. It is blueberry muffin flavor but actually taste like burnt popcorn. Pretty sure the oil inside is rancid. Not a bad way to throw away $50

1 person found this helpful
August 4, 2023
e........2

I absolutely love lume Ryan is so knowledgeable and always giving great advice for your specific needs also shout out to Tom on being super helpful and patient with me 🙏 I love this place ❤️

February 12, 2023
K........5

Always have great deals and even better bundles. Jessica is amazing. ❣️

October 9, 2021
j........7

Lume is TOP NOTCH ! 🔥 It's like going into a fancy mom n pop shop. Walking in, Carla always greets me and makes me always feel like a priority! There's never a wait,curbside kicks ass if I'm in a hurry they hook it up quick and it's almost like going to Sonic.but for bud🤘. The service in the actual ... EXEMPLARY Hands down Larry or Teddy are the best. Once they get to know your likes/ dislikes, they'll make it easy to decide. They are well versed and know a plethora of knowledge when it comes to all things cannabis related. Lume shows that they're genuinely committed to bettering the quality of their customers lives. They have a much better loyalty system than their "competitors". I HIGHLY RECOMMEND 😉

Dispensary response:
Well thank you for the kind words, Jennifer! We are so glad that the team and notably, Carla, Larry, and Teddy offer you a great experience every time! We're just curious though: It looks like we're knocking it out of the park in terms of customer service, but what can we do to improve our quality and atmosphere to a 5-star experience? If you'd like to drop us a line at contact@Lume.com and let us know how we can be even better in those particular areas, we'd love to hear your feedback. We hope to hear from and see you in the store again soon! 🤩💖
October 10, 2021
November 3, 2021
b........1

I'm 70 and I remember sitting around with friends fantasizing about a time when there would be stores that sold reefer. The time has come. I've been to most of the dispensaries in Northern Michigan and the UP and the Lume in the Soo is the best. Special acknowledgement to Petula who saved this senior some hard earned cash. This would be a great dispensary for an older person's first visit. If your lucky Petula will wait on you, but you'll be in good hands whoever helps you out.

Dispensary response:
Thank you so much for this awesome review. It really makes us happy to hear that our customers are getting the best service possible. We do hope that you are taking advantage of our FREE loyalty program at Lume.com/Loyalty.
November 5, 2021
April 20, 2022
l........2

Petulant did great today helped me get just what I need

April 2, 2022
k........8

I love the store and everyone that works there. Dan, Lindsey, everyone up there is top-notch. I absolutely love Lume.

March 4, 2022
l........y

I was at Lume today, I had a wonderful young lady help me out her name was Realene Alexander very helpful and sweet💕

November 3, 2021
t........9

Lume in Sault Ste Marie is the only dispensary I have ever gone to. I love their loyalty program. Everyone is always super friendly from the security guard Rob to Dan who has been my sales associate on more than one occasion.

Dispensary response:
Thank you so much for the feedback and the kind words! We are thrilled to hear that the team has been providing you with great experiences. We look forward to your next visit! 😁
November 8, 2021
March 8, 2021
D........t

amazing choice and quality.

Dispensary response:
Thank you, Dynaklt, for this kind review! We appreciate you to taking the time to express your satisfaction with Lume🤩 To view live menus and deals, you can go to Lume.com, select the store menu you would like to shop from, and at the top of that page is a grey box, that outlines all current promotions and deals that store is running.
March 8, 2021
February 5, 2021
n........i

Friendly staff, beautiful store, great selection

Dispensary response:
Thank you for the GREAT review and kind words 😊 We hope you stop in again!
February 6, 2021
February 5, 2021
D........r

Love this place

Dispensary response:
Thank you so much, we LOVE this feedback! We look forward to seeing you on your next visit 🤗
February 5, 2021
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