Lume Cannabis Co. – Kalamazoo Customer Reviews from Leafly

March 4, 2020

Always welcomed. Very nice decor. Best prices I’ve seen.

Dispensary response:

Thank you for the kind words. We certainly aim to keep our pricing competitive and our interiors as aesthetically pleasing as we can. Look forward to seeing you back at Lume next time!

March 5, 2020

December 2, 2019

S........1

Not as knowledgeable as they need to be

March 10, 2020

M........6

Employees are Sensational 🙌🏾

Dispensary response:

We agree! Thanks for coming by!

March 13, 2020

August 10, 2020

h........y

Horrible customer service, horrible wait times, not worth the prices

Dispensary response:

Thank you for the feedback haileybabay. I apologize for your experience and hope that we can retain your business in the future. If you could please send us some more information on your experience to contact@lume.com we would greatly appreciate it.

August 10, 2020

February 1, 2020

l........v

This is our favorite dispensary. When we walk in, it's like Cheers, "Norm!" Your budtenders always recommend the best strains, and Rachael is a joy.

Dispensary response:

We are happy to hear you enjoy the Lume store and its staff so much! We pride ourselves on maintaining a friendly and professional environment accompanied by the best quality products in the state. We look forward to seeing you again soon!

February 2, 2020

May 26, 2020

g........0

Great service and prices!!!

Dispensary response:

Thank you for sharing our greatness with the Leafly community!! We appreciate your Lume loyalty!

June 6, 2020

February 2, 2020

s........m

Loved everything! Very detailed explanations on everything and super hospitable.

Dispensary response:

Thank you for the kind words! We're glad you were able to enjoy your time in our store and collect the product you were seeking. Looking forward to your next visit!

February 3, 2020

February 10, 2020

t........s

This place is great. Convenient hours, nice selection, and the prices are good compared to others.

Dispensary response:

Very much appreciated! We do our best to keep a nice, consistent selection and remain available for our customers as much as we can. See you again soon!

February 11, 2020

January 30, 2020

j........b

I had a good experience here. Employees were very nice.

Dispensary response:

We're happy to hear that! Our staff takes pride in offering a very welcoming environment. See you again soon!

February 2, 2020

May 8, 2020

a........h

I've been coming here for sometime out of sheer convince but I am not going to sacrifice quality when i can get literally ANYONE else to deliver. Sorry not sorry

Dispensary response:

We're sorry you're unhappy with our products and service, but we hope you come back soon and give us a shot.

May 11, 2020

February 5, 2020

C........9

Just overall my favorite provisioning center around the Kalamazoo area great service and great deals

Dispensary response:

We at Lume really appreciate the kind words and continued support, CJ! We look forward to seeing you on the regular!

February 5, 2020

March 4, 2020

M........l

The staff is very knowledgeable. It was easy to find in a convenient location. I was impressed with the whole experience.

Dispensary response:

We really appreciate the kind feedback and stopping in to Lume! Look forward to seeing you again soon.

March 5, 2020

December 3, 2019

C........s

Picked up some Do Si Dos. The facility is very clean and has a very nice professional look. I like that they list terpene percentages on their flower. Good service they answered all questions I had. The flower I got was excellent. I like the glass jars they put their flower in. I also got a good discount for my first visit.

Dispensary response:

Thanks for stopping in! Lume is committed to delivering the best service possible, all while maintaining a clean and comfortable environment. We're glad that you got to see Cannabis in a New Light. Come back soon!

December 11, 2019

February 12, 2020

M........2

Welcoming staff. Great product. Best prices in town.

Dispensary response:

Thanks for the kind words and we’re happy you’re enjoying your Lume products! See you next time!

February 14, 2020

February 15, 2020

L........2

Positive folks. I recommend.

Dispensary response:

We really appreciate the recommendation! Hopefully we'll see you back in store soon :)

February 17, 2020

November 23, 2019

R........n

Their prices are competitive. One of few places that offers a straight up Sativa. The staff is super nice and the store is bright and clean(huge waiting room). Not sure how they can afford the unique packaging but I do not mind. I would shop here again even though they are on the other side of town from me.

Dispensary response:

Lume is all about providing the best product, and making sure that product is taken care of. That's why we pack our Top Tier flower in N2 cans - to preserve it's freshness. Thanks for choosing Lume! We hope to see you again soon!

November 24, 2019

February 10, 2020

D........s

Love Lume.

Dispensary response:

Aw, now that makes us smile!

February 11, 2020

November 17, 2019

j........8

This is what a professional dispensary is supposed to be!! Top quality, tested meds.

Dispensary response:

Thanks for checking us out! Lume will continue to provide those same top quality products. Stop back in soon!