I wanted to like this place...however, they are a prepackaged dispensary:( i have been disappointed a few times already. The weed in their display will smell & look very good, but when you get home and open your jar you notice the weed is dry and doesnt look like the display. I hope they can work out their kinks. Concentrate prices are egregious as well. I also received the most pathetic free pre roll for first timers out of any shop ive been too in the state. Pre roll was 2 hits
DISPENSARY
MEDICAL & RECREATIONAL
Lume Cannabis Co. – Kalamazoo
Ratings and reviews of Lume Cannabis Co. – Kalamazoo
(2 ratings / 192 reviews)
3.9
Quality
4.1
Service
4.1
Atmosphere
Reviews 169-192 of 192
Nice people but the bud is bunk. Felt ripped off by rich people.
hey took all my $$$$$$$$$$$$ and left me with this bs ass weed im mad af right now / never again!
Great location. Clean store, love the layout! Budtender Tommy was knowledgeable, friendly and very helpful. I will be back!
Awesome staff and service. Best dispensary in the state! Prices are reasonable and there’s something to fit everyone’s needs.
Dispensary response:
Thank you for the kind words! Lume does provides a variety of quality products to fit everyone's budget - as well as unparalleled customer service! We look forward to your next visit!
November 18, 2019
Decor is on point! Tom is a shark! Top shelf was buuuuuuuuuunk!!!!! Yuck
weak stains and weaker vape carts this place is a hustle
First dispensary experience and it was great! I wasn't sure what to expect but reception was very nice and the customer service is top shelf, even for a noob like myself. I highly recommend stopping by. Tyler
Dispensary response:
Thank you for choosing us for your first provisioning center visit! Our Lumenaries are all very knowledgeable and love the world of cannabis. We look forward to your next visit!
January 10, 2020
nice people an nice product first time in they were very help full
Very expensive and not really worth the money we spent.
Dispensary response:
Here at Lume we try to offer a variety of products, as well as multiple tiers of pricing to accommodate everyone's price range. Please visit us again!
November 18, 2019
The people are very friendly and very knowledgeable about the products they have I am totally satisfied with them
The place is awesome I got everything I wanted even my favorite flower Death Star 😀
Dispensary response:
Excellent! Thanks for the feedback!
November 7, 2019
Very clean and high quality store interior. Workers are very helpful.
Dispensary response:
Thank you for the visit and feedback! We hope to see you again soon!
November 18, 2019
Im pretty sure i was sold something other than i selected. i dont like the way i had to do that
Dispensary response:
Please reach out to our store anytime and we will be sure to look into it and correct this situation. Also, any of our store managers would be more than happy to talk to you about this situation as well.
December 11, 2019
nasty weed that you can get out of a caregivers closet g
kind of pricey but like the setup
Dispensary response:
We appreciate the feedback! Be sure to check out our daily deals and loyalty program for savings! Come back soon!
December 16, 2019
I did not receive the discount as advertised.
Dispensary response:
Next time you're in, please bring this up to one of our Lumenaries and we will resolve this issue and make it up to you. We hope to see you again soon!
November 30, 2019
Blahhhh. Not bad smoke but this is twice i didn't get my deals.......
Dispensary response:
We're sorry to hear about this. Please give our store a call at 269.888.1200 and we would be more than happy to discuss which deals you didn't receive, and make it right.
November 18, 2019
zuzu was horrible. what is your return policy?
Dispensary response:
Sorry that ZuZu wasn't a good fit for you. Unfortunately we cannot accept returns from cannabis products once they have been sold. Visit us again soon and we will work with you to find you the right product.
December 11, 2019
excessive at every turn.
store is pretty but the products are not i would like to see more vape cartridges
no stars for quality 2 stars for awkward and uninformed service three stars for no animals running around
Came in to get some freebies, left with some awesome pre rolls. Would be back, best spot in Kzoo.
Dispensary response:
We're glad you liked our pre rolls! All premium flower - no shake whatsoever. Come back soon!
November 7, 2019
GG burned my throat
Dispensary response:
Sorry to hear that. We carry a wide variety of strains - check them out next time you're in!
November 23, 2019