“SOme of the people are nice and professional like Laurie but most of them are not very good at customer service. And if I am spending close to $1000 a month in store I don't expect to have to wait in line and watch no less than 6 people who came in after me get helped before I get helped. AND why am I waiting for an employee to be waited on when they don't stand in line like the rest of the paying public? Not cool.
The owner needs to reevaluated how they approach customer service. That is unless you don't care about the customer that spends.
The only reason I shop here now is for the Acapulco Gold from pioneer Nuggets that I currently can't get in Tacoma except at Mary mart. All my other purchases are being made at other locations. As soon as the other locations get Acapulco gold in stock I will be switchiong completely. Too bad becasue like I said some of the staff were great - nice and professional.”
Thank you for bringing this situation to our attention. We are strongly committed to deliver best customer service and apologize for your bad experience and the inconvenience we might have caused. Given the opportunity, I'd like hear more about your experience and be able to make it right. Please contact us at (253) 507-4735 or come in again.