Mercy Wellness Center is not just a dispensary. The staff, customers, and all their business partners are like family. There is so much Mercy Love! They provide such a great service to the community, they cater to seniors, veterans, and the recreational patient alike. The shop itself is everything that cannabis retail should be. Their budtenders are so knowledgeable and they really care about the customers experience in the shop and with their products at home! I am an account Manager with Mammoth Distribution and I so I have had the pleasure to work with Mercy as a business partner and a customer. They are always on top of what they need to do and are so organized, working with them is as easy as shopping there! I love mercy, they’re truly a staple of Sonoma County.
About this dispensary
Mercy Wellness of Cotati
C10-0000164-LIC Order: https://mercywellness.treez.io/onlinemenu MERCY WELLNESS™ is a licensed medicinal and adult-use retail cannabis dispensary committed to providing cannabis education and is truly dedicated to providing exceptional service and products and operating safely and securely with minimal neighborhood impact. WE ARE SETTING HIGHER STANDARDS. PRE-ORDER 420 FOR YOUR 4/20 Mercy has perfected our new drive-thru curbside pickup and while we're efficient, we still want to save you valuable time. By shopping our Mercy Express store, on average you can save 20-30 minutes of your time. Your health and safety are important to us. Our online pre-ordering system allows you to place your order even before you come to Mercy: 1. You MUST use Mercy Express our Home Page -> Shop 2. Add your favorite cannabis items to your cart and select "Pick Up" or "Delivery" at check out. 3. If you are a new customer and using your cell phone or computer please visit our HomePage to watch the tutorials on how to sign up for an account if you do not have one. 4. Be sure to choose pickup during checkout, or for $4.20 we will deliver to your doorstep. 5. You'll receive a confirmation text that your order is in "Queue." 6. Our fulfillment team will receive your request and prepares your order for curbside pickup with care. 7. If you chose pickup, you will then receive a "Packed & Ready" confirmation text. 8. Come down to Mercy and check-in with our parking lot attendants who will direct you to a curbside parking space. 9. Please remain in your vehicles and have your ID, cash or ATM bank debit card ready. 10. Upon completion of your transaction, please exit to the right. Mercy Wellness and you are under a "Shelter in Place" order by the County of Sonoma Public Health Department. Mercy is considered an essential business, we are instructed to act responsibly to maintain safe distancing and disinfecting practices for all of our health and safety. We ask that our customers avoid coming to Mercy Wellness if you have a cough or fever; maintain a minimum six-foot distance from one another; sneeze and cough into a cloth or tissue, or if not available, into one’s elbow; and not shake hands or engage in any necessary physical contact. We appreciate all of our customers and thank you for your patronage.
Leafly member since 2011
139 customer reviews
Popped in while visiting family to get some stocking stuffers. (For them AND me, tbqh - the holidays are better high.) Not the biggest selection but solid options available AND there’s a sale section. Oh and they have a loyalty program - I’m not local so probs won’t use a lot but seems like a sweet deal.
Not as slick feeling as places I’ve seen in SF, my wife commented it felt like a garage in a Fast and Furious movie, lol. But the online ordering went smoothly, and when I picked it up I only waited 5-10 minutes in the “online pickup” line. The sales girl noticed an error in the prepared order; they had put a .5 gr vape cart, when I had ordered a 1gr cart. She went and gave me the correct cart, and I went on my merry Jane way! I don’t know why they’re not listed on WMs, though. If you’re a first-time visitor to the north bay, and use only the WM app, you’d be clueless as to it’s existence 🤷🏽♂️
Thank you for the nice review!
I don’t even know where to begin...this place is absolutely AMAZING! I work as a brand ambassador for Rad Vapes in the Sacramento area but was able to help take on this account for demos and I’m so glad I did! I met some of the staff at an event a few months ago and feel in love with them then. This shop has a pretty consistent flow of patients and for a good reason. The staff is fantastic, the have a huge selection of product, and their shop is massive and looks amazing! As soon as you walk into the lobby you get such a wonderful vibe and it radiates all the way through the shop. Check them out if you haven’t before, because you’re missing out! I can’t wait to come back for future demos.
Customer service was wonderful and appreciated. The only thing I had a problem with was the menthol taste of the vape cartridge I bought. I guess I wasn't listening close enough, lol. I'm from Oregon, but, I'll be back when I'm next in the area.