Mercy Wellness of Cotati

I love mercy wellness. Every staff member that I spoke with has been very polite and friendly and knowledgeable. The quality is amazing and reasonable prices. I am on a tight budget but cannabis products help me so much. I have trouble affording the cannabis products that make me feel better. I saw they provided medical patients high-quality free products. I was very surprised that they are so kind and genocide as to help me afford my medicine . Thank you so much for compassionate releaf

Mercy is the only dispo I go to in the bay. The staff are so friendly and very helpful when it comes to promos and recommendations. Thanks mercy!

Mercy Wellness Center is not just a dispensary. The staff, customers, and all their business partners are like family. There is so much Mercy Love! They provide such a great service to the community, they cater to seniors, veterans, and the recreational patient alike. The shop itself is everything that cannabis retail should be. Their budtenders are so knowledgeable and they really care about the customers experience in the shop and with their products at home! I am an account Manager with Mammoth Distribution and I so I have had the pleasure to work with Mercy as a business partner and a customer. They are always on top of what they need to do and are so organized, working with them is as easy as shopping there! I love mercy, they’re truly a staple of Sonoma County.

I don’t even know where to begin...this place is absolutely AMAZING! I work as a brand ambassador for Rad Vapes in the Sacramento area but was able to help take on this account for demos and I’m so glad I did! I met some of the staff at an event a few months ago and feel in love with them then. This shop has a pretty consistent flow of patients and for a good reason. The staff is fantastic, the have a huge selection of product, and their shop is massive and looks amazing! As soon as you walk into the lobby you get such a wonderful vibe and it radiates all the way through the shop. Check them out if you haven’t before, because you’re missing out! I can’t wait to come back for future demos.

Not as slick feeling as places I’ve seen in SF, my wife commented it felt like a garage in a Fast and Furious movie, lol. But the online ordering went smoothly, and when I picked it up I only waited 5-10 minutes in the “online pickup” line. The sales girl noticed an error in the prepared order; they had put a .5 gr vape cart, when I had ordered a 1gr cart. She went and gave me the correct cart, and I went on my merry Jane way! I don’t know why they’re not listed on WMs, though. If you’re a first-time visitor to the north bay, and use only the WM app, you’d be clueless as to it’s existence 🤷🏽‍♂️

Popped in while visiting family to get some stocking stuffers. (For them AND me, tbqh - the holidays are better high.) Not the biggest selection but solid options available AND there’s a sale section. Oh and they have a loyalty program - I’m not local so probs won’t use a lot but seems like a sweet deal.

We have gone here several times now, the people are friendly and we like the variety. They are very welcoming to new comers as well.

One of the nicest looking dispensaries I have been to. Feels like a quality medical facility for pot which is funny. When I first entered the lobby I knew I was in for a treat as they have weed magazines for you to read as you wait. The dispensary is a little small and pricey for "donations". The employees are friendly and treat everyone with respect, even the guards. I would go to mercy more often if the prices were a little lower! If you're in the area it's definitely worth checking out.

Customer service was wonderful and appreciated. The only thing I had a problem with was the menthol taste of the vape cartridge I bought. I guess I wasn't listening close enough, lol. I'm from Oregon, but, I'll be back when I'm next in the area.

I can't say enough how poorly this operation is run. DO NOT BELIEVE THE 5 STAR REVIEWS, THEY TAKE DOWN ALL OTHER ONES. The employees have little to no hold on the business and seem to change their line system every time I go here. Sat 40 min in the waiting room (Have a med card) while new first time old people get taken in right away. On top of this, their online ordering system DOES NOT WORK. Tried to sort this out so I could avoid lines, and the employees could give a shit about if its working or not. Can not say enough, STAY AWAY, I know its the closest dispensary in the area, but look ELSEWHERE!

They leave strains that they no longer sell on the website to lure people into the store. The people who work there have a totally PHONY, insincere and condescending attitude. Karma takes this place down soon....

I went there a few years back and was not impressed all that much. But, recently my brother was talking about how great mercy wellness was and I should give it's a second chance. And glad I did cause I was blown away show far it had come since the last time I was in there. Not only that the I believe they have some of the best quality stuff in the north bay. And it has a lot to do with how the herb is packaged . It's canned and the freshness is great. Bottom line mercy wellness is awesome and my favorite place to go get my medicine!

Absolutely no benefits and no programs for medical patients who gave these dispensaries all their business. I would rather waste my time and gas driving all of the way to Purple Star downtown for real service, real deals and medical patient discounts. It really makes me sick that the owners take advantage of the people that gave them the opportunity to own this business.

Mercy used to be the very best, but after January 1, they lost my business. After six years, sad to go but happy to be done with the madhouse it’s become. I used the Mercy Express ordering system, which was awesome, but since adult use became legal that’s all they seem to care about. After three miserable Express orders, where each time it took over 20 minutes just to get someone’s attention and even still no one came to ring up our orders, AND my orders were incorrect twice, filled with far inferior product. When I mentioned it, I received a free child proof bag. Thanks. Bye. Loved this place, I hope they get organized someday.

This was my first time at a dispensary and was recommended by a reliable source. I arrived with low expectations and was very impressed by the advice I received. I wasn't rushed and left with the product I came in to purchase along with several other options to treat my chronic conditions day and night. All were reasonably priced and I not only received first-time member gifts and discounts but also senior discounts that I will continue to receive. This is a very professional and compassionate dispensary, and I heartily recommend!

This dispensary does it right. we're here for medicine, and Mercy wellness feels like a wellness center spa. other dispensaries feel militant and cold to the patient. mercy has excellent employees who will help you get exactly what you need. they offer a ride selection of products at great prices. I seriously can't emphasize how great this place is. thank you Mercy for being the best dispensary I've ever been to.

Id say they have the best concentrates and best prices for concentrates of that quality that ive seen. Its a nice and neat establishment they have a good selection of edibles, meds merchadise, and a friendly knowledgable staff always willing to help you find what you need. Defenently a dispensary to check out if your in the north bay.

I love this dispensary. The staff are super cool and understanding. They always have great quality products. Also the staff is super helpful helping me find certain strains for my medical conditions. Highly recommend this place

excellent selection and pricing. they even have high-potency RSO for medical patients!

It's conveniently located not far off the highway. It is very busy, so expect about a 10 to 20 minute wait. Product selection is great, but the sales staff definitely will try to upsell you to buy more. Caveat emptor, they sold me a small childproof zip-lock bag that I thought they had given me till I rechecked my sales receipt hours later. They should be giving those bags away as they're plastered with their logo all over it.

My favorite Sonoma county dispensary! I live in northern Marin and the quality and service of Mercy Wellness is far superior to the limited delivery services currently available in Marin. This is the only dispensary I go to for my medical cannabis, and I recommend it to everyone! The staff is so nice and helpful!

Mercy's helpful tenders always collaborate with me to find the best medicines for my needs while providing a safe and fun atmosphere. Clean, modern, professional, and welcoming, Mercy Cotati always treats me with integrity and provides a great experience.

Great location

great shop. highly recommend this for out of towners. Ayla was great to work with. my favorite dispensary yet. kudos Ayla. I'll be back because of your service and customer experience. hands down the best.