“I never liked this location. the people who work there just look through you. lacking in both the big store kind of selection and the small store friendliness... there is just nothing special about this place. ”
Hi there, I am so sorry that you felt this way about our shop... Im actually kind of blown away by this review. When did you come in?? About 5 months ago we completely remodeled and expanded our store to accommodate a huge selection of products. We currently have one of the largest selections of flowers, concentrates and edibles in the North Bay. Our staff is almost always overly friendly and helpful, its something we really pride ourselves in... Was there a specific product you were interested in that we didn't have, or a particular interaction with a staff member that made you feel unwelcome? Feedback is really important to us, so anything that you could elaborate on that could help us improve, would be greatly appreciated. We would love the opportunity to give you a better experience if you ever find yourself in the Cotati area again:)
“Just revisited after their recent remodel, love the new floor design and display cases. As always this place is my go to for top shelf flower. Cool staff and free gram Fridays make Mercy a great place to pick up your medication.”
“I go here often, because it's not just closest to my house, but because of how clean and friendly it is. The staff are happy and knowledgeable and absolutely willing to help you with anything, they have a nice array of products and deals, and I have always felt welcome here. Their recent expansion has made it an absolute joy to visit and peruse. It's what a smaller storefront should be.
What I'm saying is this dope shop is dope.”