You have a very good staff. Very informing and nice
Ratings and reviews of Mr. Nice Guy - Veneta
(3025 reviews)
5.0
Quality
5.0
Service
5.0
Atmosphere
Reviews 2689-2712 of 3025
Loved my experience and the employee was super helpful, knowledgeable, and nice. Great customer service.
Great weekly specials, great staff, great inventory!!!! Nice people!!!
Very impressed with the variety of product and the great customer service! Love this place and all the products.
I'd just like to give Donte' a shout out for his recommendation,knowledge and the good deal he gave me since I was visiting for the BUDFEST and couldn't get the strain that I was looking for.Had a great day and you were a part of it.Thanks!Debbie
Dispensary response:
Thank you Debbie! We LOVE to hear that we contributed to your great day, that is what it is all about! We hope to see you again soon, much love!
June 26, 2019
Some of the best weed around town !! Very nice shop with wonderful people
They are always friendly, there meds are strong, it's our favorite dispensary by far!
Great selection of flower great prices and great service ! Come here for your flower when you’re in town.
Always a pleasure visiting this location! I’m impressed with the good service and informative information
I have been coming here since they first opened and up until just recently I have been a loyal customer with nothing but good things to say. Unfortunately I will not be going back at this point after I received some of the worst service yesterday. When one of the guys who is familiar with me and what I'm typically looking for treated me like it was an inconvenience to answer the questions I had about the cartridges. When I chose a new brand of cartridge they are carrying he then told me it took a specific battery but didnt even try to sell it. So I then chose another cartridge based on THC and flavor. When I got home and opened the bag I see he gave me the wrong one, no smoke for me last night. I then sent my boyfriend back in today to get the correct one and they gave him a low THC cartridge of the one I originally wanted. I typically purchase indica's above 75% and they know this plus the fact that they messed up the day before you'd think they would be sure to take care of their regulars but instead they gave him something that is 68% and to top it off they said I wanted/asked for the one he gave me which is flavorless. I believe customer service is #1 and when you have loyal, repeat customers you treat them right and that is not what I walked away feeling. Everyone has bad days but two days in a row with no regard I am done, I'll drive into Eugene if I have to
Dispensary response:
Hello, sorry I'm just getting to responding to this. First of all, we're very sorry you felt this way and for any confusion that may have occurred. We are always happy to answer questions to help you find the right products and strive to make sure you go home satisfied. Sometimes Shango Cartridges of the same strain can vary in THC from batch to batch or if they're .5g or 1g, and the Raw cartridges (flavorless) are generally more potent so maybe a misunderstanding arose from that. We always want people to be satisfied and we are sincerely sorry we didn't come through for you this time. If you choose to give us another chance I promise we will do our utmost to make up for the misunderstanding. Have a wonderful day and here's to better experiences ahead!
February 27, 2018
Great selection, Lower price than most dispensaries. Repeat customer
High quality shop with a great selection and fantastic service. If you’re looking for a one stop shop, come here!
great staff very friendly and helpful. Prices are great, weed is great, people are great!
Good local shop that consistently has good products. There meds are strong and they do the job not like other shops
Love the deals. Great customer service. Highly recommend
Always great flowers, price and service! Highly recommend
Great flower collection and staff is cool , always seem to have what I am looking for.
Grate place love the staff flower is 🔥 Good Buds low prices recommended to everyone
the budds are fresh and employees are lovely, best deals and bomb flower all day everyday.
Checked out this shop today, best selection I've seen yet, great looking place and a great environment.
Great bud tenders!!! I absolutely love the selection at this place!
Never a bad time always a great time when I come in , love the selection of flower as well as the pre rolls
Have been a fairly regular customer of this store until today. The menu showed that the products that I wanted (Wyld 1/1 gummies Strawberry & Peach) but upon arrival at the store they weren't. The "bud tender" while not rude was condescending and appeared to go out of her way to tell me that my knowledge of the edible products was nil!! The only balanced THC/CBD product available was/is made by Golden and was the super acai "gummies". I was not permitted to get anything but a cursory look at this product but purchased it anyway. MISTAKE!! Got home 5 mins later and first impression was that this box was old, real old. The gummies themselves were literally a gooey wad of product melted into the plastic wrap and had to be scraped off the wrap. Package stated that the product was made December of 2018. Honestly, it looked like it had been stored exposed to the elements and directly in the sun!! Sorry, but this is total BS and a waste of $14. Oh well, lessons learned and that is go further east like into Eugene where I know that I will be welcomed, have a much larger selection to choose from and experience superior customer service. Total disappointment as I really used to enjoy this location!!
Dispensary response:
mgilligan2,
We're sorry to hear you weren't satisfied with your last visit. We're always more than happy to let the customer look at the product as closely as they'd like to and ask any questions so they can determine if it's something they want. Our apologies that we didn't have your first choice of product, our budtender was offering the only 1:1 edible we had at the time; which was the Golden Fruit Chews, which aren't a gummy product but more of a taffy consistency. All of our product is kept in temperature-controlled rooms as per OLCC regulations. However since we cannot open every package of a particular product, manufacturer's defects can, unfortunately, make it through. If you're ever not satisfied with a product, please bring it back and we will do everything we can to make it right, including a refund/exchange or a discount on another purchase. It is always our goal to provide you with a great experience.
September 28, 2019
I always loving coming here because they are always so helpful and knowledgeable. Highly recommend!