Amazing service. Would come here again!
Dispensary response:
Your positive feedback means a lot to us. We are thrilled to know that you enjoyed your experience with us and we look forward to welcoming you back in the future.
June 4, 2025
Ratings and reviews of NuEra - East Dubuque
(10 ratings / 124 reviews)
4.9
Quality
5.0
Service
4.9
Atmosphere
Reviews 49-72 of 124
Nothing bad everything was great!*
Dispensary response:
Your positive feedback means a lot to us. We are thrilled to know that you enjoyed your experience with us and we look forward to welcoming you back in the future.
June 4, 2025
I was under the impression that New Era was a rec/medical dispensary as advertised they aren't it was a total waste of time. By the way their House Brand - Peanut Butter and Jelly disposable vape did not seem to have ANY THC in it.
Dispensary response:
We apologize for the inconvenience you experienced and would love to do everything that we can to make things right for you. Best thing to do is to reach out to us directly so we can address the issue. Give us a call at (815) 888-7220 and ask for a Manager, or send us an email at eastdubuque@nueracannabis.com and we will figure out how to resolve any problems that you’ve had with these products.
March 15, 2025
Great visit everytime!
Dispensary response:
Your positive feedback means a lot to us. We are thrilled to know that you enjoyed your experience with us and we look forward to welcoming you back in the future.
June 4, 2025
Gooch is super helpful and I always appreciate all the staff here!
Dispensary response:
Thanks so much for the 5 star review! We appreciate it.
April 3, 2025
great budtenders, dave jarl and Ash are all amazing at their jobs, and I recommend nuera to all my family and friends
Dispensary response:
We are delighted to hear that you enjoyed your visit with us. Our team works hard to provide exceptional service and it is always rewarding to hear such positive feedback.
March 15, 2025
Shout-out to Jarl for his professional demeanor. Will def be back
Dispensary response:
Thanks for taking the time to leave this wonderful review.
April 3, 2025
Gooch was super kind and helpful. I like their products and prices. My go to spot
Dispensary response:
Your positive feedback means a lot to us. We are thrilled to know that you enjoyed your experience with us and we look forward to welcoming you back in the future.
June 4, 2025
Staff is super friendly and the deals are quite good
Dispensary response:
Your positive feedback means a lot to us. We are thrilled to know that you enjoyed your experience with us and we look forward to welcoming you back in the future.
April 3, 2025
Courtney with the cool nails helped me, went way above and beyond and she was honestly probably the coolest/nicest person I’ve ever met in my life. She needed some help and Elizabeth came and was also one of the nicest people I’ve ever met in my life. Great environment and staff. Love it
Dispensary response:
We appreciate your glowing review and are happy to know that you had a great experience with us. Thank you for choosing us and we hope to see you again soon.
March 15, 2025
Love the people that work here, music could be a little different to match the vibe of the store but not like that matters. Best deals around East Dubuque that’s for sure.
Dispensary response:
Thank you for your visit, we look forward to seeing you again soon!
April 3, 2025
Great
Dispensary response:
Thank you for your visit, we look forward to seeing you again soon!
April 3, 2025
Great customer service
Dispensary response:
Thank you for your visit, we look forward to seeing you again soon!
April 3, 2025
Top of the line . Great help from sales persons
Dispensary response:
Thanks so much for the 5 star review! We appreciate it.
March 15, 2025
NuEra was a great place to do business! Gooch was very helpful as well as all the other staff members!
Dispensary response:
Your positive feedback means a lot to us. We are thrilled to know that you enjoyed your experience with us and we look forward to welcoming you back in the future.
March 15, 2025
Great place! Knowledgeable staff and friendly people. I like the vibe of the place and it’s clean which is always a plus! Our cannabis associate Gooch was really friendly and patient with us and we left feeling happy and then happier later lol
Dispensary response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that we exceeded your expectations and appreciate your kind words.
March 15, 2025
The service there is quick, easy, and fast, the tenders are knowledgeable and make it easy to understand them I'm going back today again
Dispensary response:
We are delighted to hear that you enjoyed your visit with us. Our team works hard to provide exceptional service and it is always rewarding to hear such positive feedback.
March 15, 2025
Super friendly and knowledgeable staff!!
Dispensary response:
We appreciate your glowing review and are happy to know that you had a great experience with us. Thank you for choosing us and we hope to see you again soon.
April 3, 2025
Ash is both knowledgeable and helpful, thanks to here
Dispensary response:
Your positive feedback means a lot to us. We are thrilled to know that you enjoyed your experience with us and we look forward to welcoming you back in the future.
March 15, 2025
I think the atmosphere is more professional and I think it needs more color, and something to make the place stand out. it's kind of dull. however, the employees are kind and there iPad makes finding products simple and quick without the stress. the employees wear cook flower shirts that I would rock myself. be back soon!
Dispensary response:
Thanks for taking the time to leave this wonderful review.
March 15, 2025
Very helpful
Dispensary response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that we exceeded your expectations and appreciate your kind words.
March 15, 2025
Awesome staff
Dispensary response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that we exceeded your expectations and appreciate your kind words.
January 30, 2025
Love this place. Homer abd Kaylea are the best bud tenders
Dispensary response:
We are delighted to hear that you enjoyed your visit with us. Our team works hard to provide exceptional service and it is always rewarding to hear such positive feedback.
January 30, 2025
Great people nice clean place. Good prices, will be back!
Dispensary response:
Thank you for your visit, we look forward to seeing you again soon!
March 15, 2025