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I’ve been here a lot. I really don’t prefer to go here. The place that’s downtown is way nicer, the people are better, but they have no flower.
It’s not an experience going here, it’s a transaction.
I, like most that go there, go there because they have best inventory.
All the complaints about flower and the vape cartridges are true too.
I also don’t like that leafy orders don’t go first, but that’s because it was used to beat the system, this is what the system created, I was had a meeting to go to, virtually, I had an 30 minutes, the place was bare, I walked in and ordered, all of a sudden a bunch of leafly orders show up. I tell them my struggle and they did nothing. I got upset, they did nothing. A leafly orderer ended up giving me his spot. It shouldn’t have come to that. I’ve never forgotten the blank look on 4 peoples faces. I almost got kicked out I got so mad.
I hate spending money here but sadly they’re the best around WNY.
Legalize this now!
Why is the inside lid always opened on the flower I buy here? The lids are fully sealed when I buy the same curaleaf flower at other dispensaries. On top of that, they don't even label what strain you're getting. They said they don't know the strain when asked. But the other dispensary has strain, terpene info, etc. I bought Sativa flower here that was garbage. A total waste of $90. Told them it was bad, they did nothing to appease me even tho I spend several hundred per week. Stopped buying carts from here bc they are only half filled. Very disappointed this location doesn't give leafly orders priority any longer. Why should people running in for a refill have to wait 30 mins for someone to have a consultation on their first visit? I go to the other dispensary and it's super busy but I'm in and out within just a few mins. I now only go here for the capsules, which are better than the curaleaf ones sold elsewhere.
if anyone is confused: here it is, as simple as it gets.
DONT GO HERE.
I would get Carpal tunnel syndrome if I had to list everything, AGAIN. once upon a time I wrote a full and detailed review. MAGICALLY it disappeared after only 2 days!!! shockingly, it told the honest truth regarding the current state of things in new york, and "the Verilife way"... Apparently verilife cant even get along with Leafly. Damn....
just take your business elsewhere, their competitor has MUCH MUCH better quality (select elite and live resin)
and if your partial to getting HALF OF WHAT YOU PAY FOR you can get the "blue matter half fill carts" also at 'the competitor'. I have no doubt the professionals will take aim at this as well; despite that, it will get more positive ratings then the rest, that should say it all.....
very disappointed with the customer service and lack of communication from the company. the staff also seems to be uninformed and unable to answer detailed questions about the products
I made a ground flower video review if you search "NY Medical Marijuana Curaleaf Pharmacann Ground Flower Review". Verilife/Curaleaf used to at least provide a strain name with the ground flower, now you're just guessing what you'll get. I made a video so customers can actually take a look. I've had two different Curaleaf sativas, one good one bad. Pharmacann's JH1 is all leaf and should not be allowed on the shelves. The recent Indica and Hybrid were good, the extra strength Hybrid is super heady.
Staff is friendly, they try to get you in and out as fast as possible. I order alot frequently and they've never turned me away. I wish the orders were placed somewhere more private, one customer was laughing at how much I bought. Nice guy, I meet lots of cool people in the waiting room. But it's impossible to have a private conversation in that echoey room lol. They deliver pretty far too, may take a week or two but it's a nice option.
5/5 stars but Medmen's Curaleaf quarter ounces are $5 cheaper and labled with a strain name.
My only complaint is that they had a sale with a very specific combination of products; I actually had to call and have my certification updated because this combination suited me (NY is very strict with types of products certified). That took an extra day. The sale is one week long and they have been out of key components of this combination for at least 4 days (Ran out on day 2 of the sale) and are not offering substitutions. As a person with many pain and sleep issues, and being on an extremely tight budget, I feel very put out. It's like going to a yard sale at a crack-head's house. If your going to have a sale, have a sufficient supply of product. It's hard enough to fit any of it into my budget, and this sale would save me about $240. Otherwise, service is always fast and friendly, and employees are well versed on their products. Ordering via Leafly is an addled convenience which speeds things up. They also offer free delivery locally, but that's usually takes a few days.
I continue to be happy with the service and quality of the product I receive from here. I used to go to the other provider in the area and found myself out of product on more than one occasion! I have a seizure disorder and since being on Medical Marijuana, my seizures are completely controlled. I had a problem with my Dr. and my script once. This place took care of me and did not leave me hanging. I will never forget them for that. I feel safe in here and you are in and out quickly, regardless of whether or not you order or walk in. Now they have a new point system that saves you a little money. Yes, it is not cheap, but what is now a days? I am very pleased. I spend about $300 a month on average. To not have any seizures and control my pain...I will do what I have to do to pay for it. Thank you.