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very disappointed with the customer service and lack of communication from the company. the staff also seems to be uninformed and unable to answer detailed questions about the products
I made a ground flower video review if you search "NY Medical Marijuana Curaleaf Pharmacann Ground Flower Review". Verilife/Curaleaf used to at least provide a strain name with the ground flower, now you're just guessing what you'll get. I made a video so customers can actually take a look. I've had two different Curaleaf sativas, one good one bad. Pharmacann's JH1 is all leaf and should not be allowed on the shelves. The recent Indica and Hybrid were good, the extra strength Hybrid is super heady.
Staff is friendly, they try to get you in and out as fast as possible. I order alot frequently and they've never turned me away. I wish the orders were placed somewhere more private, one customer was laughing at how much I bought. Nice guy, I meet lots of cool people in the waiting room. But it's impossible to have a private conversation in that echoey room lol. They deliver pretty far too, may take a week or two but it's a nice option.
5/5 stars but Medmen's Curaleaf quarter ounces are $5 cheaper and labled with a strain name.
My only complaint is that they had a sale with a very specific combination of products; I actually had to call and have my certification updated because this combination suited me (NY is very strict with types of products certified). That took an extra day. The sale is one week long and they have been out of key components of this combination for at least 4 days (Ran out on day 2 of the sale) and are not offering substitutions. As a person with many pain and sleep issues, and being on an extremely tight budget, I feel very put out. It's like going to a yard sale at a crack-head's house. If your going to have a sale, have a sufficient supply of product. It's hard enough to fit any of it into my budget, and this sale would save me about $240. Otherwise, service is always fast and friendly, and employees are well versed on their products. Ordering via Leafly is an addled convenience which speeds things up. They also offer free delivery locally, but that's usually takes a few days.
I continue to be happy with the service and quality of the product I receive from here. I used to go to the other provider in the area and found myself out of product on more than one occasion! I have a seizure disorder and since being on Medical Marijuana, my seizures are completely controlled. I had a problem with my Dr. and my script once. This place took care of me and did not leave me hanging. I will never forget them for that. I feel safe in here and you are in and out quickly, regardless of whether or not you order or walk in. Now they have a new point system that saves you a little money. Yes, it is not cheap, but what is now a days? I am very pleased. I spend about $300 a month on average. To not have any seizures and control my pain...I will do what I have to do to pay for it. Thank you.
I am voting verilife down. I don't feel well in the space- kind of like a dmv feel, the sound of their lockdoors and the way they click clack slam behind you remind of prison. Their is a sense of depersonalization for me. My cart was very under full, about half way. I called 10 minutes later and emailed a pic to the website I was directed. I received no response. When I went in I was told they wouldn't do anything and then offered more to buy. I explained that this is a medical facility and if I go to Walgreens and they miscount my medicine they are going to fix it. I just can't get my medicine from there because this was not remedied appropriately.
Been here a few times. I agree the carts seem a bit under filled. Was unaware they filled them on site! The ground flower is nice, clean tasting and burning. I’ll be back...
I’ve been coming to Verilife Since April of this year.As a medical Patient no exaggerations,I have spent at the very least $3500-$3900 from April until now,and never provided me any type of discounts,I had to attempt to ask and complain about discounts and even try to mention the fact I’ve spent this much in a span of half a year and got nothing but a “Well the product is already on sale” as if knocking off $10 per Vape cartridge helps a lot. NYS unreasonable Tax per purchase of a $30 half gram Cartridge that isn’t even a full half gram is starting to piss me off.I’m not a cheapskate but give me what I pay for,they always seem to shorten Less and less of the amount of concentrate oil as if we don’t pay enough as it is.I was impressed at first when they had the original Matter “Stainless Steel”Cartridges but as a soon as they changed to the CCell Carts they start skimping on the amount of Medicine product to try and use “Head Space” as an excuse to Maximize their profit margins.Now they want to start implementing a discount point system months after I’ve spent thousands 1 point per dollar you spent,Well THANKS FOR BEING ALL LATE!I understand it’s expensive to get your business running in NYS BUT WHAT ABOUT THE CONSUMER/PATIENT??it does not excuse the company to shorten its patients from medicine.Does Pharmacannis just assume all its patients are gullible and ignorant and don’t know what they have?Its bad enough Insurance doesn’t cover a plant medicine when synthetics are pushed by big Pharma.Please change these habits and Amend Laws to change this ridiculous tax percentage And change your oil filing practices and not shortening the Patients from Medicine or this will just encourage many to just leave the program altogether and look else where for affordable Medicine because this is honestly,RIDICULOUS!