Verilife - Liverpool

287.6 miles away

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4.5

Quality

4.7

Service

4.7

Atmosphere

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April 4, 2022

k........9

If you're looking for flower and you don't need it for health then go for it if they have a sale. This dispensary is very focused on the recreational side of things (joking that they're mad they can't smoke inside, making the customer attempt to get high in front of them in order to exchange a faulty product, etc.)... If you need product for health purposes, do not trust these people. Luckily there are many alternatives in the vicinity of this dispensary. Can't emphasize enough how focused they are on profit which is disappointing as they call themselves a medical facility. Notified NYS about having to smoke in order to exchange, despite being uncomfortable with it as a driver of my vehicle. No other industry can a company sell you a product that doesn't work and refuse to exchange it for the exact same product. Very unethical company. DO NOT TRUST THESE PEOPLE! This medicine is too expensive and too necessary.

April 4, 2022

k........r

I understand this is a for-profit business, but this dispensary does not care one iota for medical patients. Very clear they got in to the space to profit on the recreational aspect of this once it opens up. Zero care for medical patients when they have an issue with their medicine. If you have an issue and you're a medical patient, they say good luck and do nothing to help. Could not recommend this place less. They will be great when they sell product like a liquor store, but if you're like me and am a medical patient go to a place that actually cares about you feeling well. If you buy medicine and it doesn't properly function you will not be recompensated for their error. Flower only from this company as they are dishonest.

April 4, 2022

c........9

Bought one of the vaporizer cartridges but the light keeps flashing on the battery. Other cartridges from other places have worked fine. I do not recommend trusting anything other than flower from this location. If you purchase faulty vape products they will not exchange for the same exact item, even if the product does not work. Nice staff, horrible service.

April 4, 2022

d........4

Don't use the website to shop - prices are not accurate. Really wish Verilife would get their act together...People need this medicine but they treat the business as if it's recreational. All for profit with no interest in helping others.

April 3, 2022

K........9

Listed one strain on a sale price online. Charged more than double upon arrival. Had to switch strains due to "marketing error". Bought five carts...four worked perfectly, one did not due to a bad coil. To prove the coil was bad, the employee made me try to smoke in the parking lot, despite watching me drive up to the business. Company would not exchange for exact same item despite bringing receipt, dispense info, and an untouched cart. Was told to buy their special battery to make the cart work and that is the error (I've used over 75 matter carts with my current 3 different batteries). However, they said if I do buy their special battery and it doesn't work, no refunds allowed and I'm on the hook for the cost. Don't shop here if you value customer service. Plenty of other options extremely close by...like within 2 mins of this location and they will make sure your product works. Unethical and immoral.

March 6, 2022

m........e

Verified Shopper

I order my flower based on THC mg because I have a high tolerance to THC but very low to my lungs! I ordered PSH, BLD, and GGL by Matter, all which were no less than 17 mg of THC. I ordered almost 1K worth! Once I got home, I realized the THC milligrams for ALL of them are 4.6 mg! I’m pretty disappointed with this as I have issues inhaling the smoke. Now, I’ll have to inhale more smoke so that I can achieve my mental height! I am a retired vet with CPTSD and this really helps me! Once I smoke it, I’ll let you know what’s up. I think their systems are misleading, close to false advertisement. I wouldn’t have selected that brand if the information was accurate on the website. Other than that, they are super amazing! Always in the best moods with excellent customer service! Just pay close attention to what you’re ordering compared to what you’re getting.

December 31, 2021

M........h

The staff was friendly and knowledgeable. The place was absolutely immaculate. A limited, but great menu. I’d definitely recommend a visit, and I’ll certainly return.

December 28, 2021

s........i

Everything about the experience was wonderful. I was immediately helped as soon as the door opened. I was explained the new whole flower arrivals and informed of specials they have. I went with the buy two Matter products get one for $1.00. I went with Jack 1 and fruity og. My wife was skeptical seeing little buds but when we smoked some we were pleasantly surprised by how nice the high was. This store has good flower. I’m definitely a returning customer.

December 13, 2021

a........3

The brand “matter” is the stores personal brand of products. The flower is absolutely horrible. From a long time cannabis user, I can’t believe you guys sell that as medical marijuana. I’ve tried every strain of their whole flower, and have been not only dissapointed but grossed out. The smell and taste of the flower is awful. You can tell this whole operation is being neglected. Now you are trying to push only that brand and won’t carry whole flower from Curaleaf which is consistently great every time. Will be shopping at MedMen from now on. Prices are better too

December 2, 2021

b........k

Awesome people, product, and hours.

October 28, 2021

W........r

tried the PSH 18 whole flower and I'd say it's actually decent

October 28, 2021

B........c

Verified Shopper

I love Verilife. I love that they deliver and price match. I understand prices are high, but that is my only complaint. They know me when I go in. They are super nice, knowledgeable, and it is very clean there. They need to get more choices of flower in. I got whole flower today and it was my favorite kind PSH. I have a high tolerance and it helped with my pain. Hopefully prices will go down soon.

October 24, 2021

b........o

Very clean, to the point of clinical. Service was fast ,efficient clinical. Friendly staff to the point of over jolity. Our provider was, I thought, a bit over bearing. He listened but I thought just to be "polite" not to really listen. Very high price. And, they did not carry what I really wanted.... Honestly I wa very dissapointed overall and will not be back

August 19, 2021

p........9

Is is a very friendly environment, clean and tidy and welcome. And the employees are very kind and helpful as well.. but.. everyone who comes here has a card it’s the law we are here for a medication that helps us to everyday tasks, or some are in serious pain, I say this because the product you are paying for ex. a 85$ bottle of ground flower, shouldn’t be shake, shouldn’t be filled with stems, and most of all it shouldn’t be weak. It should do what its purpose is meant for. This people’s medication, I understand if some people need less potent medicine, but it should not cost over a hundred dollars to get a couple grams of decent ground flower. When in reality if someone is in serious pain and need they will find alternative methods of finding the medicine they need, legally or otherwise. And it’s sad bc it’s the whole point of having a license so that you don’t have to go through 3rd parties. Some price adjustments are definitely needed, I could understand 85$ for extra strength, but charging over 100$ for only a few grams is not right.

June 15, 2021

S........x

Staff is great in every way. Even when they have to defend the product. I've been a user for years, of medical marihuana, and understand that NY is in the beginning stages of the business, but, the fact that they tried to up charge a so called "EXTRA STRENGTH STRAIN" is simply dissapointing and caused me not to come to this location again. From $85 to $115.... it is a pretty high surge for "tested extra strenght". Number one, what you get here in those containers is what is called "SHAKE" in states like CO and CA. is the last left from the harvesting of the flower. so it is full of tiny twigs and little stems all over. Price is already high, so to go get my usual 2 $85 strain of "shake" a week for $115 each was very dissapointing. Came in the blue top container one. Compare the quality of the Blue Cap container (branches and overly dry) to the Wooden Cap container (more fresh and not as dusty or powdery). I'm going back to my other Dispensary with much dissapointment but sure that in a few months this whole surcharge and crazy prices this and other locations are doing is going to end once competition starts popping all around NY. if you're new to this and don't mind surcharges for a so called "stronger strain" this is a great, clean place to go to. With excellent staff and great energy.

May 3, 2021

p........2

Verified Shopper

Great group of employees, everyone is friendly and always helpful with any questions I have!

May 1, 2021

k........r

I chose Verilife as my first stop after receiving my MMP card simply because of it’s location being convenient. I am completely new to all the program has to offer, and even though I did plenty of my own research ahead of time, I knew I’d still require quite a bit of assistance during my first visit. From the moment I entered, I felt comfortable and among helpful, friendly people- staff and patients included =) That alone helped ease my anxiety a great deal. I noticed a lot of activity among the staff- constant hustle and movement, working with clients. My wait wasn’t long at all (< 10 mins) when Tom came to get me and lead me back to his desk. He was simply outstanding with me and I can’t say enough about his customer service skills! He is super knowledgeable, professional & friendly. He explained the menu thoroughly, as well as my individual eligibility. He never made me feel rushed during our time and answered all my questions (and there was a lot!) as he helped guide me along to help me put together a small beneficial starter supply of items to begin treatment. I went from feeling inexperienced and intimidated before my visit to feeling surprisingly confident and enthusiastic to begin my new journey just after this one encounter. I’m so happy I chose Verilife for my initial dispensary experience! Thank you so very much for all you do!

April 7, 2021

J........w

Of all the dispensaries in this region, I keep coming back to the Liverpool Verilife. Today, Tom took a good deal of his time to sort out my medical renewal, including providing me with a clean laptop and calling Yvonne in Albany, who ultimately untangled the problem. I greatly appreciate this level of competence, professionalism, and kindness from the staff. The products are absolutely the best availabile to New York patients at this time. I am very happy to do business here!

March 12, 2021

a........n

Love it here! The staff is always courteous and friendly. They have always answered any questions I had and they follow up on my next visit.

December 21, 2020

h........s

LOVE this place! They always remember me! very friendly very helpful they know their product! Best place for staff and quality! I have been to another place and haven't gone back after experiencing this Verilife!

December 11, 2020

s........e

staff is extremely welcoming! friendly, attentive, everything you’d want from a hometown dispensary

December 8, 2020

M........5

Seems like everyone there knows their products, and what they recommend is usually a good pick.

November 30, 2020

A........4

Verified Shopper

The people are very friendly, the atmosphere of the place is great and the products are good!

November 15, 2020

p........y

prices are very high ,vapes don't last long and are very inconsistent in quality and quantity. people are very nice

Verilife - Liverpool

126 Reviews of Verilife - Liverpool