3 Reviews of Pincanna - Kalamazoo (REC)
3.7
Quality
3.7
Service
3.7
Atmosphere
November 9, 2023
Corporate scumbaggery at its finest. They switched reward program whatever. Many people lost points. Did they send out a message to all its customers letting them know this NOPE! If you ask they will give it to you (supposedly, still waiting for my points back), but if not OH WELL. So you know their is a problem but instead of being proactive, you would rather screw people out of their rewards! Other places in town not actively trying to screw you!
Dispensary response:
Hello,
I apologize for the annoyance and inconvenience. We strive to ensure all customers are satisfied at Pincanna, and hate to see dissatisfaction. Our reward system had a couple hiccups and every customer that may have lost points has been fully reinstated on them when they bring it to our attention, including your account! I hope this clears up the confusion, we hope to see you again!
November 20, 2023
May 23, 2023
Great staff, great vibes, great prices, great location across the street from parking garage, great products and product display, great social media presence, great chair in waiting room. Oh and to top it off great forethought in setting their prices so that with taxes it comes out to an even dollar amount. Bra-Vo.