Took away their med side. Nothing posted saying anything about it. This was once a med only shop and they took care of their customers. Now it doesn’t feel friendly. They want me to pay rec prices. Shady shop. Will tell everyone that will listen to not shop here. There are better shops in town.
Dispensary response:
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your recent experience and understand your frustration regarding the closing of our medical services.
We did make an effort to inform our customers about the closure of our medical side, including posting a sign on the medical side and offering a 30% discount to ease the transition. Unfortunately, there have been recent changes in the industry across the state that affect medical, which led to this decision. I want you to know that we did not make this decision lightly.
We truly value your past support and are committed to providing the best service possible in our current capacity. If you have any specific concerns or if there’s anything we can do to make this right, please don’t hesitate to reach out directly. We’d love the opportunity to address any issues and regain your trust. Our phone number is (970)-385-8622.
Thank you again for your feedback, and we wish you the best in finding a shop that meets your needs.
September 4, 2024