Shatterday: All Shatter $5 off!!!
Wyld Gummies 10% off!
Blue Widow Cartridge $5 off!
*Specials/Happy Hour/Discounts not to be combined
“I am the first to recommend an outstanding dispensary, but I had a very disappointing first experience here.
I spent $100 on bud, a cartridge and a higher-end vape pen ($20) the budtender up-selled to me as higher quality that would last longer. He said *specifically* that if I tried and didn't like it, I could bring it back.
I tried it repeatedly that day and couldn't get it to work with the new cartridge or an old one (it's the metallic one with a button that has 3 colored LEDs that blink). So the next day I made a special trip to the Hollywood District to return it. The female budtender didn't know what to do, went back into the office twice, and twice came out to tell me that not only would they not offer cash back, they wouldn't even offer my $20 back in trade for their cheaper $10 vape pen and some bud.
Very disappointing. With this as a first experience, I won't be back.”
Hi Don, we're so sorry you had a bad experience. I spoke with the budtenders who helped you, and it seems that our policy was misstated. Our return policy covers defective products only, up to one week after purchase - when you brought your battery back, it was tested with multiple cartridges, and was still functioning properly. We are generally unable to exchange or return working products, but due to our misstatement of the policy, we're willing to make an exception. If you're willing to give us another shot we'd like to offer you a full exchange and 15% off your next purchase. Sorry again for the mix-up, and thank you for the feedback.