I'm a 76 old 100% service connected veteran. I spent the majority of my life working in sales and marketing. Service is what makes or breaks any business. The service in this dispensary is the same today as it was the first time I made a purchase here .It takes forever to receive your order no matter how it is purchased. I believe that management needs to look at their service and consider making some changes.
Ratings and reviews of Pure Ohio Wellness - Dayton
Menu is not updated properly especially when dealing with Concentrates ... will check the night before and before opening BUT once I arrive I’m told we “just sold out” .. I am the first patient in the am and you really already sold out or are you not updating the menu? Springfield seems to have their stuff in order as they answer the phones and update the menu unlike Dayton
Wow! $28 POTD and I'm ordering online by 11 AM. Can't pickup until tomorrow. Called and tried to order. NO WAY you're that busy at the time I placed my order. And if I'd agreed to Monday pickup time, you're charging me regular inflated price!!! Same day the CEO is quoted in DDN about helping patients. Ridiculous!!!
I arrived at 6:50pm but they didn't let me in because I wasn't there 15 minutes before close. Their info didn't mention anything about this, so how could I have known before driving for 30 minutes? That would be helpful info to post in your page.
First time visiting. Wait was not very long (less than 30 minutes). Staff were very friendly. Pleasantly surprised that they printed and laminated my medical card for me. Will definitely go back.
really wish it could come up with a texting system , number system , or something for when we have to wait... it's hard to keep checking back when your sitting in your car ..
Wait times can be a bit long at times, but all the budtenders work very hard and I have yet to be disappointed with the product.
best place to get a deal.
made the mistake of going back to this place. waited an hour outside and then asked for my card back. You want slow service go here.
I liked the entire atmosphere the employees are very professional, informative and friendly! It is easy to order online and pickup with the drive thru was very convenient. The products I have tried have been excellent and very reasonably priced. The locally grown flower has been very good.
Shockingly terrible quality flower. Stay away.
Liked everything but wish they would have you sit down with someone as a consult for first timers. And I mean first time with the product even so I really needed a step my step detailed instruction- coaching. Lol overall though-awesome
It was my first time ever. Everyone was really nice. It was easy and stress free. I will talk to someone next time. Dr said honey would be best for my arthritis.
First visit...security was attentive, polite and were friendly and front desk was the same... Budtenders we’re laid back easy going and informative. I’ll be back. Clean building, more than plenty waiting room size and wait was respectable time. Keep it up, great staff. Watch pulling out into traffic leaving ! Cars fly through there.
price changes daily and vary on location. won't honor advertised price.
Friendly, patient & informed staff!
I absolutely love this place, but recently about the last three times to be exact, the online menu VS what they actually have at the stated prices doesn’t match. So they force you to spend more, or leave. Love the staff in the back also. Not there fault, higher ups need to fix this false advertising
Great customer service provided by informed bud tenders. Store is clean and very professional looking. Security makes you feel safe and protected, will definitely be making many purchases from Pure Ohio Wellness!
This is the best dispensary around. The staff know their product They may you feel welcome even their security is helpful. I don't even bother going anywhere else.
Very friendly and helpful. Safe and clean with nice folk. Chelsea was super and wonderful!
I enjoy everything local! The name’s of the local strands 💪 supporting locally keeps us growing in many ways
First visit, did curbside and got the daily specials. Highly impressed. Well worth the 2 hour round trip.
The new Dayton location is clean, streamlined, and bright. The staff was fantastic. The receptionist answered my questions by phone thoroughly and was friendly and welcoming, as was security. Our budtender Karen was knowledgeable and patient. Great quality and competitive prices. Also love that it's cultivated, packaged, and sold all by the same company.
Staff is super helpful and friendly, selection is decent; sometimes has popcorn buds or kush. I like that they grow local and carry other strains too.
