Quality Roots - Battle Creek

Kevin help with my product service was great

I found a rosin on their website under a specials tab at a special price and when I went into buy this rosin they said that that was incorrect their own website had the incorrect prices and they would not honor them and I would not trust them to honor any price really so go there and expect to pay whatever they tell you you have to

First time here on 02APR2022. Check what they sell you before leaving the store. Went in asking for sativa flower recommendations. Emphasized I did not want indica nor a hybrid. Once home, what did I in the bag? Pro Gro Rainbow Belts and DogHouse Thizzlez, hybrids that are definitely on the indica side. And the stuff looks and feels pretty dry!!! Lesson re-learned: Buyer Beware. Check, check, check. Mediocre and dry flower. Switch and bait approach to customer service. There are other places in Monroe I will check out. But QR? Hey, Kyle – got me this time. There won't be a 2nd. We won’t be back.

Shoutout to Sean for helping me find the best pre-rolls always Quality!

Product was great atmosphere was greater one of my favorite places

Will always recommend quality roots

Great quality, even better service! Impressed every time I go!

Sydney helped me out today as a first timer! She was knowledgeable, friendly and fun. Will definitely be back!

Stellar service, products, and quality.

Felt like the budtenders just wanted to sell me high priced items, it didn't feel like they listened to what I said I was looking for at all. Not a lot of diversity in their employees either which just made me feel like I didn't belong there the whole time. Being a fat person I don't appreciate when people smaller than me try to tell me what edibles are "healthiest" for me. I just felt uncomfortable the whole time. I will not be shopping here again.

Great experience, knowledgeable bud tenders that are truly helpful.

My favorite dispensary, always friendly staff and courteous! They always have a great selection of products. Jessica is always super nice and knows her products and is super friendly!

What a GREAT experience in the recreational purchase process. My flower has been absolutely top notch, perfectly packaged with humidity control packets in each eigth, and the customer service even given the weird times we're in is impeccable. I would LOVE to see a way to maybe request certain strains make a reappearance in the different price brackets, depending on community feedback on favorites? if these guys have Donkeybutter in stock, nab some. it's worth every cent!!

Everybody is always so nice and very quick service, even when busy! Bud is always high quality and gets me GOOD. By far my favorite dispensary.

Good quality friendly people Very knowledgeable as well as reasonable and competitive prices It's the best shop we found so far ✌🔥 I tell everyone to to go there

Great quality bud is always top notch!! 10/10 recommend

The bud tenders we’re amazing and very helpful! They made my first experience at this location amazing and I am definitely coming back for more goodies!

The atmosphere and friendliness of this place will definitely have me back for more. Highly recommend!

Great bud, great service, don’t miss bulk Wednesday’s!

Great place

One of the nicest dispensaries I’ve been too.. everyone is so helpful and kind- I recommend this place to all my family and friends! You will not be disappointed!

Best in town !

I come here practically everyday. They have great service and discounts all the time! Would definitely recommend!

Love this place!!! Customer service is fantastic, product is pretty good too! Just kidding, the product is GREAT! Employees treat you like family, going above and beyond. Especially Alex. Thank you Quality Roots