I had the Absolute worst experience this morning at reef dispensary on Cheyenne the bud tender Will was very very unprofessional speaking ebonics to me as well as degrading my choice of smoke he then slammed the window in my face then got another African American men with poor hygiene who claims he’s the manager with a black shirt but couldn’t help me he said he remembered when I was working here and I caused problems he went on and on unprofessionally telling me what others said about me and noted then he refused to service me because his job was being challenged he then got the unprofessional security guard who’s always luring on women and being very disrespectful I need higher management to assist this situation no one should be treated like this in any kind of place they make your place seem ghetto and ratchet fire them all
Been going here since 2017 and The security guards and staff make me laugh, they are awesome, always been greeted with respect and bud tenders are knowledgeable and try to help you get the right strain of green for the screen lol or medical conditions for symptoms your trying to heal or affect your trying to achieve I would definitely recommend to others, love you guys...Good job Autymn Payge Rose
I would like to Thank Casey and his staff for always providing outstanding customer service. The product they sell is awesome, their bud tenders are knowledgeable whose recommendations on various strains are always welcomed.
Only reason this is not a perfect star is because I have never had an issue until today. All the other times I have had great service, however Simone G. Was not very nice today. I asked about 3 different types of flower that we had seen before we came in on weedmaps. They didn't have those in stock. She then proceeded to tell me I needed to check weedmaps before I go in. I told her we did, she then proceeded to tell me I was looking at the wrong location. I said no, it was definitely this location. She then started to look it up herself and someone else came over and informed her that they are listed on weedmaps, however weed maps is messed up and showing items they dont have. I dont have an issue with the mistake, I have an issue with how she spoke to me. She didn't need to tell me what to do then tell me I was wrong when I wasn't wrong. When I go back I will let someone else go in front of me so I dont have to go to her.
Casey definitely did a GREAT job ( as usual) with taking care of my needs for some meds to help with arthritis. He was VERY patient as he looked through his inventory to make sure I got the right product. Never once did he make me feel like he didn't want to help it was the exact opposite he was determined to provide the BEST customer service he could. Being a salesman for over 20 years customer service is a must with me. Reef should be very LUCKY to have a guy like this that takes PRIDE in his job. If Reef had a room full of employees like Casey they would be #1 in Las Vegas hands down!! Prices are good product is good and when you get a Budtender like Casey it's a trifecta!! Thanks Bro my hands haven't felt this good in weeks.
I Went to buy 4 pre rolls that ended up costing 43 dollers and i even asked the bud tender if they hit smooth they said yea but when i got home to blaze up legitly all of the prerolls were clogged so when i tryed calling all i got was a lot of running around so i said forget it and when i broke the pre rolls open it was basically just a dub
It was a great experience but it was even more pleasant or a kool experience because of the people that's working there are all super friendly and helpful but I have to say Sierra was the nicest most helpful of them all shes knows her stuff and she knows how to make a customer feel like a friend thanks alot I reccomend u visit this place at least ounce n make sure 2 check in with sierra
I have been using Reef as my go to dispensary since as it became legal! However, lately the cartridges I've purchased have stopped working after 2 days, ( I currently have 3) which I could not return because it's beyond the 72 hour return policy! Well, I wrote into that Reef Dispensary.com and lo and behold I received a phone from a manager ((who's name begins with an A) she was VERY FRIENDLY, DIDN'T 3RD DEGREE ME, my satisfaction was her #1 concern! She went above and beyond, put notes into my account, BING, BANG, BOOM ALL 3 were replaced without the receipts and without the product!! A **HUMONGOUS KUDOS** to Reef for keeping the customer satisfied!! My #1 and only dispensary!!!
bought some bud and some crumble the wife wanted some shatter. The Shatter was a Huge Mistake! did it come folded in Parchmen? No! It came in the same type jar that they store and sell Crumble, Bladder, Budder ect. putting Shatter in a Glass Jar is not the way to go there was so much lost due to it sticking to the jar and good luck getting it out. end part 1
I Don’t visit Dispensaries often, But I will definitely return to this one. Great Customer Service From Paris, Very informative & patient. She was very welcoming and just made the trip 100 times better!
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