“Seen it for awhile finally stopped in. They're doing everything right I felt comfortable not rushed. Staff answered any ?? s prices on par with competition. They did have products but seemed out of a lot of options, as is the case everywhere sometimes. picked up a vape cartridge but ended up hating the taste :-(. not their fualt but I wont be buying anymore flavored cartridges. YUUK.”
Hello peegreen, we are sorry to hear that you did not like the taste of our cartridge. We do offer an exchange policy for any patient or customer that isn't satisfied with their purchase. For details on the policy, you can visit our website or ask a staff member. If this happens again, please reach out to us at email@example.com. Hopefully you give us another chance to serve you in the future!
“came from out of state with alot of questions and anxiety and left informed happy and found out later this would be the best prices in town. budtenders care about you leaving happy more then selling you unwanted products.”
“I was in and out quick both times I went. Aswell as what I would rate as some of the best staff I have dealt with at a dispensary truly wonderful people and the flower is some of the best I found here in Nevada!!”
Hello smokeydanks, we appreciate you taking the time to leave such a nice review about us. We love to hear that our patients and customers are happy! Thank you for your business and we look forward to continue to serve you in the future!
“First time visiting a rec store. Budtenders took time to show me multiple products as I picked them out, then put them away, and answer questions (probably a ridiculous amount) until I finally made a few decisions about the edibles and concentrates I wanted to buy. Knowledgeable and helpful staff made me feel welcome and the products I brought home were great. I will be a return customer!”
“Usually pretty decent medicine in the concentrates. Very informational and wanting to help. They know a lot about what they carry. Unfortunately due to my PTSD I can't go back if they continue to keep the security guard in the dispensing area tapping on the female bud tenders computer screen while patients are trying to choose medicine. VERY uncomfortable! In my experience security is most often found outside of the dispensing area. I've been in all but one in Reno Sparks and no one else chooses to do that. ID's have been checked or we can't enter the dispensing area. Why have one in the back watching the customers? Bad form for those of us who are also victims of the war on cannabis. ONE LOVE”
Hello MaryJaneContrary, we are terribly sorry that you had this experience with us and that we did not get back to you sooner. We appreciate you bringing this to our attention and we assure you that we always put people first, we never want a patient or customer leaving feeling uncomfortable. As for the problem with one of our security guards, please, if possible, reach out to us via email at Satisfaction@ReefDispensaries.com so that we can gather some details from you and get to the bottom of this issue. Hopefully we get another chance to serve you in the future!
“must say you have gone from my top choice to the bottom due to your over priced items you raised your prices well before recreation was available your the only dispensary with 2 locations in reno sparks and your quality is lacking lately. no one else even the ones selling recreational are a high priced as you. your 121.00 half gram concentrate is only 60 else were and they have a higher thc content as well. Get a clue.”
“I went to Reef a few weeks ago and I was rather impressed. Ryan the budtender was amazing! He knew all his strains and what would work for my diagnosis. The staff was friendly and the clinic was clean. Definitely will be coming back! ”