I’m just going to say it took me waaaay too long to find these folks! I’ve been a MD med patient for a few years but only recently became acquainted with Revolution Releaf and it’s amazing! Really good deals, especially if you’re medical, fresh stuff, nice rewards system, and such friendly staff! Good recommendations from the bud tenders and always such a friendly welcome at the front door. Clean, cool, friendly place. Well worth a visit and some time.
Ratings and reviews of Revolution Releaf (MED)
(59 reviews)
4.6
Quality
4.4
Service
4.4
Atmosphere
Reviews 1-24 of 59
I went in to redeem some of my reward points and got attitude from the checkout person. I was wondering why he was so short with me. I am a regular customer or I wouldn’t have reward points accumulated. Then he charged me the required penny. I forgot about grabbing cash. He embarrassed me in front of everyone because I didn’t have a penny. And laughed at me because I asked him for a penny. I finally went out to my truck for the change.
I am a medical user, can you tell me why it is so difficult to find the ounce products. Your website should not be this difficult to find the ounces
Dispensary response:
I'm sorry you were having a difficult time searching for our ounces. If you look at our menu on Leafly.com, try selecting the "Flower" category and then on the side there should be an "amount" filter where you can select that you want to see the ounce flower options. On our website, there is a filter button next to the search bar. At the bottom of that filter page you can select that you want to see all 28g weights. I hope this helps :) Please feel welcome to give us a call at 240-280-8446 if you have any other questions and our front desk will absolutely take care of you!
November 23, 2024
Most of the people who work at Revolution Releaf are super nice, maybe not as helpful as I might wish sometimes. A handful of the employees are hard to be in the same room with, much less try to talk to. The layout of the place is odd, you walk in to a lobby area with some seating and down a more narrow area to check in. Customers are allowed into the room where the actual product is stored limited number so sometimes you have to wait. I used to love going here until the past month or so. It seems like the focus shifted from customer service to readying for legal rec. I am also disappointed the facility has chosen not to expand parking, rather, they have expanded the spots reserved for curbside pick up leaving next to no parking available for customers who want to walk inside. In light of the parking challenges and no Express Check out - some customers take forever, lots of questions, and that's fine! I just think there ought be one budtender available at all times for people who know what they want and just want to get in and out without waiting 20 minutes - I'll be shopping around for other dispensaries now that rec is legal; one that values their medical customers who put them and kept them in business enough to take care of us. Revolution Releaf is not doing so, unfortunately.
Dispensary response:
Thank you for taking the time to share your feedback about your experiences at Revolution Releaf. We appreciate both the positive aspects you mentioned and the concerns you raised, as they help us identify areas for improvement.
We apologize if some of our employees did not meet your expectations in terms of helpfulness, we always strive to provide excellent customer service and ensure that all of our staff members are knowledgeable and supportive. We will address this issue with our team to enhance their communication and assistance skills.
We appreciate your feedback regarding the parking situation. On July 1st we did switch to a smaller curbside model with only three curbside spots instead of eight so that we do have more parking spaces for patients similar to you who like to visit us inside.
The team also apologizes for any inconvenience caused by the limited number of customers allowed in the budtending room. As we prioritize the safety and well-being of our patients and customers, we sometimes have to regulate access to maintain a manageable environment. However, we will review our procedures to see if we can streamline this process and minimize any wait times.
Your suggestion for an express checkout option is valuable, and we would like to let you know that we have already been exploring ways to implement a more efficient process for patients and customers who know what they want and wish to expedite their shopping experience.
At Revolution Releaf, we deeply value our medical customers who have supported us throughout our journey. We apologize if recent changes have made you feel neglected. We are committed to serving all of our patients with care and respect, and we will make every effort to ensure that our medical patients continue to receive the attention they deserve. For now, we have a medical only register that has relatively short wait times. Wait times for the medical register average between 1-10 minutes and I do apologize that there was more of a wait when you came in to stop on opening day.
We understand that you have decided to explore other dispensaries now that recreational use is legal. We hope that you find a dispensary that meets your expectations and prioritizes your needs. Should you ever choose to return to Revolution Releaf, we would be happy to address your concerns and provide you with a more satisfying experience.
Thank you again for sharing your feedback, and we wish you the best in your search for a dispensary that aligns with your preferences.
Sincerely,
The Revolution Releaf Team <3
July 4, 2023
I love poochie love and my bud tender sarah
Dispensary response:
Thank you! We <3 her too :)
November 23, 2024
I have been to dispensaries all over Maryland. The staff here are the rudest and most unhelpful people I've ever dealt with. To be in pain and have to deal with people who obviously hate life and that job is too much to deal with repeatedly. Had it been a one off I wouldn't have written a review but all three times I've been here I have left completely aggravated, annoyed, and angry. Would never recommend and won't be back. Too many places to shop from that treat you like they care(even if they don't).
Dispensary response:
I am deeply sorry that this was your experience with us. We pride ourselves in our care for everyone, especially those who shop with us because of their medical needs. I would love to talk to you about your time with us in more detail if you would be willing to share you experience with me, if so you can email me at info@revolutionreleaf.com and address the email to the Assistant Manager. Your experience matters and we would like to address whatever and whoever made you feel aggravated, annoyed, and angry.
September 1, 2023
it’s a hit or miss with service and quality
Came in for the 28 Deadband deal and Jon D took excellent care of me and reminded me I had points to get the Cookies Pac Man pre-Roll for .01 appreciate the great service and prices
Dispensary response:
Thank you for your kind words!! I’m so glad you had a wonderful experience with Jon. I hope you enjoy that .01 Pac Man pre roll!
July 25, 2023
There is nothing I dislike with the employees or location. I say they are the bomb everyone see for yourself. I only shop here . Thank you from aka feeling funky funkycharms. I give ya 10 stars
Dispensary response:
Thank you so much!!! We always love seeing you Mr. Funky 😉
February 13, 2023
This dispensary is my first go, too. I usually order online and pick it up. The only thing I don't like is that this location doesn't really sell ounces.
Best dispensary in the Howard County area in my opinion. Best prices with a great variety
Dispensary response:
Thank you for the kind review! Glad you had an A+ time with us ✌️
February 24, 2023
I agree on the comment pertaining to the lack of personality of a bud tender or two BUTTT overall my favorite store - I love the product display showing terps and other potencies - I have learned allot from the staff and consider myself as a very educated consumer
Dispensary response:
I'm so glad you have a good time shopping with us! We're always here to answer any and every cannabis question you have 😊
March 25, 2023
I've only been here few times. Some bud tenders could use a little better customer service but overall not a bad place if you are looking for deals. They do have some great shake for the low low, which is awesome. Holy grail was the best flower so far, glad they had it on sale. Sad they are out of it already. Can't wait for the next batch...
Dispensary response:
Thank you for your review! I'm sorry you didn't receive our A+ customer service, if you would like to email us at info@revolutionreleaf.com to talk about it, I would love to hear from you!
November 29, 2022
If I could give more than 5 stars for service I would. Revolution did everything to make a bad situation better. I thank you for that! Stand up service for sure.
I decided to give this place a try because it's somewhat close to my home by just buying some relaxing mints but I didn't have such a great experience. Unfortunately, customer service is not there, none of the associates there pay attention to which cars get there first since we are not allowed to go in because of COVID, people that got there last got their orders first so they don't really have a system as of right now which makes it very inconvenient. I had to wait more than half an hour to get my stuff and I was the third one there, multiple cars arrived and the associates picked cars at random to service. I will not be returning to waste more money there and waste my time especially when I told the associate there that they need a better system and he just brushed it off like patients' money don't pay his bills, I don't recommend it based on this experience there are other dispensaries and I'm glad I didn't buy more.
Highly reccomend visiting RR. Offers a great variety of fresh strains and products, updates frequently to keep it interesting and they carry local grown and produced CBD products. The athmosphere is always great and clean. Staff is very friendly and knowledgeable. Standouts: Jessica, AJ, Scott and Andrew always make the visit very pleasing. Wait time is no more than 10 min most of the times. Social Saturdays offers great deals if you dont mind waiting a little longer.
Love RR! Been going since January of this year & even when I’ve looked into other dispensaries, I find I just like this spot. The staff are cool & I greatly appreciate how they’ve been taking care of us during this pandemic. Coming out to our cars, no matter the weather! Shout out to the budtenders. I will be a customer here for a long time to come!
No nonsense. The staff knows their business. I think it’s awesome.
good energy and kind staff
curbside only. Online does not match actual specials. Money confusion, too many people touching the deal. What a mess.
I love going to Revolution Releaf! It’s pretty close to my home, everyone there is so nice & very knowledgeable. I tend to ask a lot of questions & it takes me a while to decide on strains but they never rush me...and I had issues with another dispensary being rude but not RR! They always have a nice selection of flower (deli-style), concentrates & vape carts, it’s a very clean, well kept dispensary that has a nice loyalty points program too :) Sign up for their daily texts, you’ll see the specials & other sales. Great place with great medicine at great prices, highly recommended!
Fast curbside service. Placed my order online and had my medicine within minutes. Excellent vape purchase. I recommend Curios Blissful Wizard. Great hybrid indica leaning. Very strong and tasty.
And to all who would like to know what's really potent and gas, is the ONYCD. This strain, and the G6 strain are two of the best! bar none.
I put my order in online for Saturday curbside pickup. It was super busy, which is no fault of the dispensary... it was Saturday, after all. They did the best the could determining which cars arrived, first, second and so on. Came by, asked for the name on the order and placed a number under the wiper blade on my vehicle. Took a little while but they were friendly and working super hard. I’ll certainly be back. I’d recommend not coming at a peak time.