They refused my state issued medical id they said because I needed a state issued id....my medical id IS state issued id and wouldn’t help a patient who was clearly in need and because I my medicine was refused i suffered a PTSD seizure in the lobby leaving me physically ill for two days when I learned they told me a lie about additional id of any kind and purchased legally with the same id somewhere else. I’ve spent thousands here, im filing a written complaint with the state
Absolutely love having this place just down the street from me. Very sweet staff that always makes me feel welcomed and are always willing to take their time and answer any questions.
They have a nice reward program and offer random daily deals via text message. They have literally everything you can think of or ask for as well. Gigantic selection. Thank you again rise and i always forget the sweet brunette girls name that usually helps me.
Happy to have them down the street. Great parking access and atmosphere inside with very friendly employees. I generally get flower, but they have a very large selection of everything else as well.
Love that they incorporate taxes into the online pricing too. Very convenient.
Just wish the top shelf price would drop to the midshelf pricing, but that may be a vendor issue too.
I was very impressed with this location, everything is very clean well-organized the staff are extremely friendly and helpful. However my first purchase two of my items had a malfunction, my vape cartridge That was supposed to be 100% pure CBD had THC in it, and the battery for a vape pen had a metal shards sticking out of it. I returned the items a few days later and exchange them, however I wasn't offered a discount for the hassle and trouble of bringing it all the way back. I still think overall this shop has good products and good staff, and I just got unlucky with my first couple visits. Headed back right now to see if my third time here is a charm. Fingers crossed.
Amazing staff. Bo was incredible and treated me with the best concentrate service I’ve ever had. Great selection of wax as well, 10/10 will come again and just for Bo because he was that good.
I live in Reno, and even though there are stores in Reno, I like this store the best. It has a great selection and a polite helpful staff, especially Dama. It's worth the drive.
This place has everything you want from a dispensary. Quality flower and concentrates as well as a good flow of cool new products to try like CBD patches for direct pain relief or edible popcorn because duh, Potcorn! The staff are knowledgeable about what they carry and cannabis in general without seeming like stuck- up pot snobs who don't have time for your questions. It might be on the outskirts of town but the 10-15 minute drive (depending on if you're coming from Sparks or Reno) is well worth the pleasant experience and top-tier cannabis.
Staff is knowledgeable and friendly--they explained each of the cannabis consumption methods to me so I could understand how the products worked. I will definitely be back soon!
50/50 chance of getting either a friendly smart bud tender or a complete b*^(#. Never ever! Will I recommend this store after my last encounter there. She was the rudest most condescending person with a holier than thou attitude. I expect a bud tender to know the medicinal value of cannabis. AND be willing to share that information with their customers.