love the service
Ratings and reviews of Shake and Bake
You guys rock 🥰
They have the best Crid in the City I ain’t gone lie 🏆
Everyone was friendly and helpful, Alyssa was knowledgeable of the large selection that they carry.
Love this place best deals on everything
Good bud-tenders & daily deals!!
Ryleigh gave me some great advice on some alternative options.
Alyssa was cool
Great dispensary Alyssa Miller is a an amazing budtender!
Always a great experience great people great service. Alyssa is awesome
I only gave 2 stars on service because there is 1 bud tender there by the name of brandi and she is the rudest person I have ever met she told me not to be cheap on my birthday. It is to the point that if she is the only bud tender open I will wait ten mins for the next one to open up I will not go to brandi and she is supposed to be the manager also I have seen her yell at other workers who were just simply asking how to do something cause they were new. I am a retail manager and know how people should be spoken too if you want them to come back. If you want me to continue coming back she needs to be dealt with and I am a faithful ever day customer.
Really the only complaint I have is of the quality of the "top shelf" bud... the drop in quality was extremely dramatic! Honestly, didn't think people were still growing Reggies out here, let alone a dispo selling em! I've been disappointed too many times with their so called "top shelf", and I will only buy Cartridges from here now... They at least offer decent deals on the Carts here. The only reason I still continue to come is because Mandy is such a Sweetheart! Mandy is extremely knowledgeable, and she ALWAYS has a smile on her face. I would've stopped coming here a long time ago, but Mandy's uplifting attitude and smile is what brings me back!
On a recent trip to S & B, there was a mishap and I left the store without my flower. Boy did I believe there would be a problem rectifying this. Ah, wrong. I felt like these people were trying to hunt me down all over the city to let me know. They knew. I didn’t know I left my flower. My main point is these people went beyond my already sky high expectations to take care of me. And boy did they! I can go anywhere for flower but when I’m in town I go here . Not for the selection but because of the phenomenal human beings they are. Budtenders are all good people. These people set the standard for Customer Service. Zach... you’re one of a kind! Teresa...you’re two of a kind! Brandy, you’re three of a kind... And together you make a phenomenal team.
My favorite store in Detroit the staff that works there are great and friendly. Awesome deals on smoke and edibles
Favorite new location Jodie was amazing will shop here again!
WORST customer service ever! I had a promotional flyer that included a 10% discount for 3 dispensaries through the end of May. Shake and Bake was the only dispensary that did not acknowledge the savings, stating that it only applied to certain items. NOWHERE on the flyer did it specify what items it could be used for. As a paying customer it's not my problem if your promotion is not explicitly clear. I'm really not tripping over 10%, it's the principle of it all. I asked if they would acknowledge it anyway and was politely told that a manager would have to be consulted. What turned me off the most was the manager's (Megan) tone and delivery of her decision, to say it was nasty would be an understatement. The funny part, I'm a nice tipper, I had initially planned to add the savings to the budtenders tip. That didn't happen. I won't be going back.
Easy parking easy to miss if you are a new patient and are lost as 2 where local clinics are located… everyone there at the S&B security and staff goes absolutely above and beyond for there customers to walk out feeling taken care of ,happy and be back again. #onestop&shop everyone is kind and outgoing, customer service is top notch. And it shows…Every visit for the past 25 or so since becoming apart of the B&5 Fam here at S&B Large variety of quality products at a price no competitor can beat! I recommend to all my friends.
Great staff and always some great deals. They have a fantastic loyalty program and everyone that’s ever helped me has been very friendly and knowledgeable
This was actually my second visit and I had the honor of Ben being my bud tender. He recommended me an awesome flower called triangle. At first hit it was love. This is my new spot for now
I’ve stopped here a few times, always had good service and products until this last round. I went in to grab a daily special, 4 full gram presto carts and 2 half grams for $100. Looked like good deal, but when I got home and took a good look at the carts, I realized that both of my half grams had been smoked on, one more than halfway. The carts come in packaging that’s easy to open and close without evidence of doing so, and the only reason I suspect tampering rather than a leak or a defect is the residue covering the mouthpieces. Guess I should have looked at them closer before I left the store.
I give this place a 10⭐ . Nice ppl. Teresa is the best budtender of my choice . Just stop in yesterday just to purchase a top shelf gram . & spent more than I wanted cause my great budtender .. (TERESA)encouraged me on a great bag of shake & prerolled. . Thx Teresa always good vibe 😎👌
So I’ve actually put off writing this review for quite some time, here’s why. The staff is extremely knowledgeable and very friendly, however the quality of the flower is absolute shit. At my first visit I bought a OZ for $100( I expected the quality to match the price), got a 8er for free, and because it was my first visit I also got a free pre roll and candy which was awesome!! Here’s the issue, and probably the only issue, the flower quality is terrible. As I said I knew the flower I bought my first visit would be lower quality because of the price, so that was fine. However after my visit yesterday currently sitting here mad because I have to smoke this “top shelf” bullshit. The fact I have to force myself to smoke this sad excuse for flower is ridiculous. Come here for quantity, not quality.
This place is great! Every time I go, I’m greeted warmly, everyone is friendly and I really enjoy getting my medication from this dispensary! The Budtender Melissa is awesome. Super friendly, knowledgeable and makes some great suggestions! I always look forward to seeing her! Also this place is closer than most and it only takes me 20 min to get there even in rush hour traffic! My only complaint is that the parking lot is a little small and can make getting in and out a little tricky if you have a larger vehicle. All in all though... this place and the staff are fantastic! The quality a right up there too! So glad I found this place!!
@Shake&Bake Jveon G was that deal! He handled my services quickly, efficiently, courteously and with an awesome smile! I couldn’t have asked for more exemplary servicing. Keep up the great work!
