Sanctuary - Woburn

Hello, I'm writing this review in hopes something will finally change... I'm a medical patient and loyal patron since the day you first opened your doors, a frequent flyer. The good ol' days before you guys went Recreational. Now the only reason I go there is because it's the only medical dispensary around, save Somerville. Otherwise I would not bother anymore. And my last visit I think was the last straw. Hence this scathing review. Since going Rec, that loyalty I once had is waning more and more with each visit. As has your loyalty towards all of us forgotten medical patients who supported this dispensary back when it was strictly medical only. It was our business that gave you the means to become a recreational dispensary. Now you care only for your recreational customers, frig us medical patients. Every single time I go there now, it's a hour long ordeal. No exaggeration. The parking is horrendous. You have 4 spots for marked for medical patients however you do not monitor them. By the time I finally walk in there, to the left, the medical side, there's 1, maybe 2 budtenders serving medical patients, and on the right, the rec side, there's 5-6 budtenders serving recreational customers. The line on the rec side goes swiftly, sometimes 3 whole rotations of people have come and gone before I even get to the counter. This happens to me every single time I go there now. Every single time. No matter what time of day it is, there's always more people tending to your more valuable recreational customers. The other day I needed to stop in. I go online and check the medical menu. There's hardly any product available. 17 items listed for Flower and PreRolls also totaled 17 items. I've never checked out the rec menu ever. Why would I? Didn't think it mattered much right? WRONG!!! Well on this particular day with the medical products sorely lacking, I thought what the hell, and check out the Rec menu. Boy was I mistaken. The Rec menu listed 50 products under the Flower category alone compared to 17products listed on the medical side!!!!!!! And may I say, a plethora of choice strains, with as many different outside cultivators offered on the rec side compared to repeated listings of same strains in different amounts. And always just strictly Sanctuary products offered only, with a few lesser superior cultivatars thrown in for good measure I suppose. As I'm checking out the rec menu still, I was completely shocked to see this blatant one-sidedness of this business. Now I know why I've had major trouble finding the right cannabis strains there because, us medical patients are left with the slim pickings of their inventory. And I'm disgusted you cut us medical patients off all of those other strains that may be extremely helpful to most. But no. You keep us under restraints while Recreational customers are offered far superior products and service. And the only conclusion I've come down to is the Money. It always comes down to money. Profit margin on rec products is far higher. They make more money off of the recreational cannabis than the medical crap. So they give better service and better choices to the people they make a bigger profit off of. And as long as I'm paying taxes I can have my pick of the litter and up to an oz per day, right? Yeah. I thought so. So if you're a medical patient stay away. Unless you don't mind being offered the least of choices, bottom of the barrel slim pickings, and have an hour to spare waiting in line watching the rec line breeze by you with far superior cannabis.

I bought 3x 1/2oz packages of pre-ground bud and some perfectly fine sauce concentrate. For the pre-ground, the TAC report supposedly read 22-23% on each package. I expected to get high-grade (23%) pre-ground. Just because it was on sale, I didn't expect to get bottom-of-the-barrell shake that is hardly fit to smoke! The mimosa pre-ground strain is especially bad! It smells like lawn mower clippings. It is not worth the $38.50 per half or even close to it! You'll be picking out huge stems and grinding big sugar leaves. What a jip. Not worth trying to save a little for the pre-ground. Ground bud is often much nicer than this... I dared smoke a gram and waited 30+ minutes before finishing this review. The taste is nasty and it immediately gave me a headache even though I have been drinking water the entire time. Not exactly a sativa I'd ever take at the beginning of the day. This is useless. I have enjoyed mimosa as a strain many times in the past. Ugh, my head. I don't believe they tested at 22%+ THC. If so I don't care because I still feel nothing but a headache and mimosa doesn't normally give me anything but euphoria.

was sold a defective puffco, told to come in with receipt and they changed their mind about exchanging it. after that staff hasnt veen friendly

It'a getting harder and harder to justify going here. Super convenient but the flower is pretty much garbage now. Stale and HARSH. And their "shake" is...well i dont know what they expect me to do with it because I'd be better off mowing my lawn and smoking that.