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Logo for Storehouse
DISPENSARY
MEDICAL & RECREATIONAL

Storehouse

Baltimore, MD
4.5(339)
340.2 miles away
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Ratings and reviews of Storehouse

4.5
(4 ratings / 335 reviews)
4.5
Quality
4.4
Service
4.6
Atmosphere
write a review
Reviews 145-168 of 335
April 17, 2020
T........3
Verified Shopper

This is my go to place! Amazing job guys! Thank you for being awesome and doing an amazing job adjusting to the ever changing situation and standards... thank you for being open for curbside❤❤ thank you to all the amazing budtenders who keep us medicated.. Keep doing an amazing job! I'll continue to come back and refer patients to this amazing dispensary ❤🥰❤

1 person found this helpful
Dispensary response:
You rock Twisterchick623, thank you for the amazing support and encouragement, it means more than you know to us! Be safe and we will see you soon :-)
April 20, 2020
May 7, 2021
l........8

My experience at Storehouse was just so amazing! I especially loved CJ she was very helpful and attentive and knew what I needed. Definitely will be going back.

Dispensary response:
We appreciate the support laseine18, and we hope to see you again soon!
June 28, 2021
August 28, 2020
W........d

Don’t order online for pickup. I’ve been sitting in the parking lot for half an hour. They took my money 15 minutes ago and still haven’t come out. I have no ac and my dog is in the car. This is ridiculous. It’s much faster when you just walk in. It’s in and out. DONT WASTE YOUR TIME AT CURBSIDE PICKUP

Dispensary response:
Hello Whatstheward, we appreciate the feedback and we understand your frustration. We have now moved onto a new software platform that allowed us to greatly improve the issues you noted with curbside pick-up, so we hope you will come back and give us another shot to earn your loyalty and business. Take care, and we hope to see you again soon!
October 5, 2020
August 31, 2019
B........e

I placed my first online order through your dispensary and i get there to find out the product was sold out the day before. This information came directly from one of your female budtender. So im wondering why it was still listed if sold out. She proceeds to tell me i got a text, which is actually deceiving because it said my pick up was ready and to follow a link..i was actually driving to you after i received the ready text. So in the store explaining that Gorilla Glue was sold out i was offered a product that was less quality . Very disappointed i wasted gas only to not purchase anything....

2 people found this helpful
Dispensary response:
Hello Bluekittie, we are disappointed about your experience as well. Unfortunately, we have recently had some issues with our Leafly menu uploading products that are not actually available, and this happened to be the case for the GG you ordered last week--which had been sold out for days and had been removed prior to it popping back up. However, this is not a manual process and we depend on the functionality of the technology we pay for (the menu sync automatically using an API key), and in this case it failed you and us both. We did try to message you to indicate the error, however in order to message through the Leafly system we have to change the order status like we did. We did have some very pleasant replacements on the $25 eighth menu we tried recommending, but it seemed you were already frustrated at that point, and understandably so. We hope that a case of glitchy technology doesn't spoil your experience entirely and we would love to see you back in the shop. We certainly empathize, and even share, your frustration with the situation and we hope to see you again soon to rectify the situation and leave you smiling.
September 3, 2019
March 27, 2020
M........y

Experienced my first curbside purchase due to the COVID-19 pandemic, everything went quickly and smoothly. I would expect nothing less from this amazing staff! Curbside was easy, communication with the budtender was still clear and professional and I did not have any sanitation concerns (due to the COVID-19). Highly recommend this amazing shop!

1 person found this helpful
Dispensary response:
We truly appreciate your support MindifIdoajay! We are doing everything we can to stay safe and still be here for our patients, and feedback like this keeps us motivated and grateful for our patients. Be safe and have a great day, we hope to see you again soon!
March 28, 2020
January 2, 2020
s........9

They lure you in with the emails and texts about amazing deals that sell out in 45 minutes. I actually visited here months ago and told myself I wouldn’t return, but now that is pretty much concreted. Because they didn’t have their special any longer, I decided to get an 1/8 of something else and a preroll. The weed from the 1/8 tastes like burnt sticks and I’ve already dug our a few seeds. The weed itself is practically shake—I even have leaf in it!! If you’re selling this kind of garbage weed at least sell me buds and not shake at bud prices. Last time I’ll be here and I’ll be sure to talk to my MANY friends that have their card.

3 people found this helpful
Dispensary response:
Hello schmidtjr009, we are sorry to hear you didn't enjoy your experience. Unfortunately, we do sell out of our deals sometimes due to the extremely high demand in the market but we are always trying to increase our stock to sustain them better. In addition, in order to remedy this we have implemented limits for these deals and also limited them to in-store only. As for the alternative flower you purchased, if there was a quality issue with it we would gladly advocate on your behalf to the cultivator and help you get some replacement flower if you would like to come in and discuss or email us at WeListen@storehousemd.com. We hope to hear from you, have a great day schmidtjr009.
January 3, 2020
May 26, 2020
A........y
Verified Shopper

Everything about this place is amazing everyone is amazing and goes over and beyond to listen and help you and they are so caring! I really couldn’t say enough! Just go and see for yourself!

1 person found this helpful
Dispensary response:
Thank you for the amazing review and you support Ashleypaigebay! We truly appreciate you, stay safe and we'll see you soon!
May 26, 2020
May 23, 2020
J........n
Verified Shopper

One thing is for sure, you do have great customer service. Even with the covid 19 the experience is still the same! So thank you for never skipping a beat, and always remaining consistent.

1 person found this helpful
Dispensary response:
We appreciate the kind words Jadebryan, thank you for the support. We will continue to be here smiling though it all, stay safe and we will see you soon!
May 26, 2020
July 31, 2020
J........n
Verified Shopper

I placed an order thru leafy.com, the order was confirmed and ready for pick up. I then went to pick up my order which was suppose to be ready but when I got there they sold my flower and were sold out. I placed the order thru leafy so that it would be held until I picked it up.

1 person found this helpful
Dispensary response:
Hello Jamesdameron, we are sorry to hear your frustration. Unfortunately we are unable to hold orders placed on Leafly for high demand items due to the number of no-shows that occur. Since we cannot process payment at the time the order is placed, and although we wish we had a better solution, we prioritize the patients who have arrived and are ready to check out. If we didn't do this we would be forced to tell patients who are on site with their payment in hand that they cannot have the product they want because it is tucked away for another patient who has not yet arrived. We hope you understand. And if you email WeListen@storehousemd.com we would be happy to try and figure out a way to make up the disappointment for you. Take care and we hope to hear from you soon!
August 4, 2020
June 10, 2020
H........4
Verified Shopper

Extremely slow service with no system of which customer came fist so you may sit in you car first for someone to come to the car to get your card then you wait for what I timed 15 minutes for someone to bring your online order out. Terrible parking.

2 people found this helpful
Dispensary response:
Hello Happy114, we are sorry to hear about your less-than-satisfactory experience. Please email WeListen@storehousemd.com and management will make sure to get you taken care of. Plus, we just re-opened the inside of the store again, so we hope to see you again and this time we will get you inside for the full experience!
June 15, 2020
May 13, 2020
S........9
Verified Shopper

lowest prices and best staff in town hands down they've kept it running through this whole quarantine without a hiccup and took care of me every time Love these guys

1 person found this helpful
June 5, 2020
J........t
Verified Shopper

I decided to give this spot another time and today they were awesome!!! It was a whole new crew and all. It was a very friendly and smooth experience. When we got there the gentleman directed us where to go immediately. The budtender we had was cool and nice.

1 person found this helpful
Dispensary response:
Thank you for the support and giving us another try JuWinnit. We have had our bumps over time but we always try to learn and improve from our errors and we are grateful you gave us another shot. Stay safe and we hope to see you again soon!
June 8, 2020
May 17, 2020
h........9
Verified Shopper

This is by far my favorite dispensary! Everyone is friendly and knowledgeable, plus pickup is a breeze if you order ahead. The reward points are also an awesome perk.

1 person found this helpful
Dispensary response:
We truly appreciate you hmo269, thank you for the kind words! Please stay safe and we will see you soon!
May 22, 2020
May 29, 2020
C........3
Verified Shopper

Love the deals. But need a better system .when it comes to getting customers in and out IN THE ORDER THEY ARRIVE. def watched ppl pull in 20 min after me get called ahead of me.some1s gonna snap soon. But man the deals and selection is outstanding!

April 19, 2020
M........7
Verified Shopper

Great staff and good deals !

2 people found this helpful
Dispensary response:
We appreciate the support Malik1707! Stay safe and we will see you soon!
April 20, 2020
January 5, 2021
A........4
Verified Shopper

Josh and Chris are the best!!!

Dispensary response:
Thanks for the support Alyak94, we appreciate you and we couldn't agree more about Josh and Chris!
February 21, 2021
October 5, 2019
D........2

Normally I have a great experience here. Saw that a strain I liked was on sale for a good price,!so I decided to place a Leafly pickup. This was done around 1130. I figured I would pick it up after work (4pm) on my Home. The guy at the front desk was great. Always friendly. I go to the back and let the young lady know I have a Leafly pickup. She proceeds to tell me that my pickup was unavailable due to the fact that they had a limited supply and had sold out. The problem is that was the whole reason for the Leafly pickup. She informed me that my item was sold because I hadn’t actually “paid” for it. That’s fine (I guess). The problem I have is I wasn’t made aware of it before driving there. And she was very nonchalant about it. Didn’t offer anything else, didn’t apologize. Nothing. At least give the customer the courtesy of letting them know so time isn’t wasted. Will definitely be a while before I come back

Dispensary response:
Hello Dcaster82, we apologize for the frustration. We understand how you feel and we would like to make it up to you, if you could e-mail WeListen@storehousemd.com and we can work something out. Hope you have a great day.
October 10, 2019
October 30, 2020
H........e

Not Happy, Managers will not take the time to take a call twice about my concern. denied senior discount on 1g flower. Rude . Patient deserve fairness and care.

Dispensary response:
Hello Honeybeeandme, we are disappointed to read your review. If you could please email WeListen@storehousemd.com, upper management will reach out to get some detail about your situation and come up with a fair and equitable solution for you. We appreciate your feedback and we hope to hear form you soon.
November 23, 2020
May 17, 2020
k........n
Verified Shopper

Storehouse is false advertising online. I ordered a strain that was listed online as 15%. I didn’t even think to check the THC content before leaving. When I got home I discovered it was only 11%. I was already pissed having to settle for 15% but to pull a bait and switch is unethical.

2 people found this helpful
Dispensary response:
Hello kennylrobinson, we apologize for the confusion. We have 2 batches of Strawberry Daiquiri on the menu currently, one batch is packaged into $25 1/8ths and the other batch is packaged in 1/2's. The $25 1/8ths are testing at ~15% and the current ounce special is for the 1/'2 which are testing at 11.7%. We will make it right if you can email WeListen@storehousemd.com and again, we are sorry if there was some confusion--we would never try and mislead our patients. Stay safe and we hope to see you soon.
May 22, 2020
April 19, 2020
C........k
Verified Shopper

Awesome as usual

2 people found this helpful
Dispensary response:
THANKS Chillywick! :-)
April 20, 2020
April 22, 2020
m........y
Verified Shopper

Fast and easy

2 people found this helpful
Dispensary response:
Thank you mstickey! :-) Stay safe and we will see you soon!
April 23, 2020
May 12, 2020
A........e
Verified Shopper

Placed and an order ahead of time, when I pulled up I was in an out in less than 15 mins. Great service as always!

1 person found this helpful
Dispensary response:
Thanks for the support Aplumme, we appreciate you! Stay safe and we will see you soon!
May 13, 2020
June 3, 2020
R........0
Verified Shopper

This was my first visit the service was quick and the prices are awesome... definitely coming back

1 person found this helpful
Dispensary response:
Thanks for the support ReggieHaze410, we appreciate you!
June 8, 2020
June 8, 2020
Y........1
Verified Shopper

This is my #1 go to. Always friendly, knowledgeable, and provides world class service

1 person found this helpful
Dispensary response:
Thanks for the support YgT1, we appreciate you!
June 9, 2020
678...14
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