First time here today and the service was awesome, fast, and easy! The staff were helpful and I tried a strain that I ended up loving and did exactly what I was looking for!
Highly not recommended for anyone that has a service dog. Management will harass you as if they know what they’re talking about when in reality they’re violating the ADA laws which prohibit harassing someone with a service dog or requesting any type of identification for a service animal to make their patrons more comfortable as he claimed. No one was complaining and my dog was well behaved. We have been there several times and my last visit was yesterday after I was told I need to put labels on my dog and to do it the right way. That’s illegal and they are not ADA compliant. The manager refused to identify himself but wanted to have a conversation about my dog as if I was doing something wrong. As a place that strictly serves medical and only serves persons protected under the ADA, I expected better
I thought this was a safe place but I am never coming back!!!!
Friendly staff, location is convenient. it is a very small shop, and at times the lines are outrageous. That being said - selection is always good, prices typical (absurd, but hey that's the Ohio program), and I've always been happy with my purchases. I actually have had to exchange two cartridges because one started leaking and the other had a bad coil. The staff was completely understanding and was able to offer a replacement with no issue. FWIW, save your packaging and receipt until your cartridge is empty, just in case you need to exchange.
aside from how ridiculous the Ohio program is, I have zero complaints and recommend Sunnyside to others with MMJ cards.
There is always a line, but it moves pretty quickly. The staff is usually incredibly friendly and offer me recommendations for things I might like based on my order. They typically have a solid selection of vape cartridges and flower (usually cheaper than the other local competitors, too).
I've been to 3 different Cincinnati-area dispensaries and Sunnyside is by far my top choice.
First time there.And must say this dispensary is FAST,EFFICIENT,and AFFORDABLE! Love the staff.They were very helpful.And I was in and out with my order in no time.Don’t forget their wide selection of products.This will continued to be my #1 spot.Thanks Sunnyside
I’ve been going to Sunnyside since they took over for Verdant Creations, and at first I was really impressed by the way their organization of things speeded up ordering, checkout, etc. The inventory was also pretty darn good.
NOW, however, I am actively searching for a new dispensary. I’m not sure what happened, but the variety and the brands of their edibles and vapes have been whittled down to the bare bones, and their selection of these products is crap. I’ve asked at least once a week for the last 6 weeks if they’re ever going to get more in and I get shrugs and blank looks. While I’m aware that they have the downtown market basically cornered because so very many of their clients are unable to seek their medical elsewhere, I find myself reluctant to ever spend another penny here now. Then you add in the fact that they just changed their already short hours to 10-5, and I will only be shopping here again if it’s a complete emergency and I have nowhere else to go.
It’s pretty bad when a 5 star review on quality drops to a 0 (or would, if they made that an option) and the 5 star I had on the atmosphere and service is struggling to make it to a 3 star review. The streamlining has gone way too far and there really are other dispensaries that have a better selection. Even their own other dispensaries have much better menu options than Cincinnati! I’m guessing they think (correctly in some cases) that people will settle for what’s there since they’re closer or the client is already there, so don’t even walk in the door unless what you want is on their online menu. Do not trust any other source for their menu and promotions (sorry Leafly) because if it’s not on their online menu, regardless of what other places say, it’s not there and they’ve probably never had it, sadly.
They have good products but lately there’s a line out the door no matter what time you come. They don’t have enough staff and the staff is more worried about a chill work environment than fast service.
Do NOT ORDER ONLINE!!! If you order online and they run out you get what they give!!! This is b.s. I ordered 30.90% because the 34% sold out! Well I guess my order sold out so I was charged same price for some 26.40% that I didn't order!!! And I asked and made it clear my preorder was my main one and for them to out right lie to me!!! $75.00 to get what I thought was 30.90 it got 26.40!!!!!!!! Now I know I have to treat this place like the corner boy instead of a pharmacy!!!
The entire staff sucks there new policy make no sense why have 20 people waiting. Then there is no order I waited 20 minutes 2 people went ahead of me that came after me, then they walk and tell me they don’t have what I ordered
It’s crazy that at Verilife, even when there are 20-30 people, seems to take always 20-30 minutes total, at verdant, expect to wait 1-2 hours, staff is nice but damn is that place slow, only thing they got going for them is the quality of flower, why verilife doesn’t get any good flower anymore is beyond me
Worst dispensary I’ve ever been to. Hands down. I called first before goin to make sure the items I wanted were in stock. Received confirmation that they were in fact in stock. Waited over 30 min in my car before I was called in. The front desk receptionist were very slow and seemed they had no clue what they were doing. After another 15 min they send me into yet another room to wait another 15 min. So mind you I’ve got an hour of my time invested in this. Finally get called back can see clear as day the items I wanted are on their menu. While waiting again some more just to find out they actually had none of the items I wanted. After seeing on menu confirmation via phone call just minutes before I pulled in and I get “oh I’m sorry sir...” excuse me what? I just waited an hour for you to prove how incompetent you are. Listen Ohio if your gonna run a legitimate business you can’t have a bunch of dope burnouts as your staff and do a better job at updates on your menu. Not everyone lives close. So thanks for nothing verdant and I will NEVER go back there. First and last time they will ever have a chance at my business.
Amazing service. I can’t help but laugh at all these angry reviews. Y’all silly.
My experience was extremely pleasant, pulled in. Checked in with security, received a buzzer like a restaurant and was soon buzzed into the building. It really all makes sense if you think about how it’s like a pharmacy and not a retail store. “I pLaCeD mY oRdEr 30 min ago Y NO READY?” Welp something tells me they aren’t just willy nilly grabbing handfuls and throwing it into a plastic bag.... I love this staff, there’s a blanket of comfort you feel immediately. It’s safe to ask questions and sometimes they are the one asking more than just “what do you want today” it’s like “how are you feeling? What are you looking to alleviate?”
It’s amazing what charisma can do.
Now it must make sense that they aren’t just churning out orders like McDonald’s, there’s a conversation behind like every order right?
My entire experience from checking in the parking lot to leaving with my bag was about 20-30 minutes
Now... 20/30 multiplied by every person in the parking lot... makes sense
chill out and burn one up ya pansy
Bought some expensive garlic cookies flower that tasted like some harsh chemicals and really choked me out. It’s not real labeling for the product in Ohio dispensary’s and I mean all of them. The percentage of cannabinoids and what they are naming there products is a total shame. Don’t waste ur time or money