Terrabis - Springfield

I have tried to contact the store for a couple hours now and no luck I absolutely love Terrabis in Springfield matter of fact I drive from nixa bc they usually always have the strain I want at an affordable price I spend a large amount of funds with them the an the lady in drive through today was so rude I just wanted her to explain to me where my points went and my points were removed and I didn't even spend them they said I could only spend $50 worth loyalty points at a time but I had $75 not a problem so I I ordered today thinking I was going to get my other $25 off however when I got there she said after this purchase I would have $5 off and I looked at my app this morning and it said I had $25 off in loyalty points I am so upset and I wish someone that would explain to me she said I spent the $25 off the last time I was there but that was impossible because the last time I was there was when I spent the $50 in loyalty points dollars off and I had $75 loyalty points can anybody tell me how I can possibly get this situated or who I can contact to figure this out any information helps I have recommended this place for several people one of my friends actually goes there on a regular basis and drives from Ozark so it's really hard-breaking that they would do a loyal customer like that did you think I wouldn't notice I don't know but I noticed

Great customer service and great quality product. Sometimes their prices are higher than others but they have great deals weekly. And if you're a first time customer you get an additional discount for your next 3 visits. I've never had a problem here and use this club and greenlight as my go to places. Definitely recommend.

This was my go to spot for a long time as a medical card holder. I was treated great . Everyone was pretty nice. It’s 5 blocks from my house. But then the shit-show that is recreational adult use cannabis hit us like a freight train in February and all the advantages of having a medical card disappeared. And at terrabis, even more so. I was promised so many advantages of being a med pat, none of which was actually true. They promised a 10% med pat discount on all purchases. Ok cool…or would be cool if they hadn’t raised all prices by at least 10%!!! There was a daily special every day before recreational took over —munchie Monday, terpene Tuesday, waxy Wednesday, thirsty Thursday, flower Friday and stock up Saturday. No more. I don’t know for a fact but I’d swear even the loyalty points were better before February. I stopped going there—and I went 1-2 times every week when they first opened until February -2023. Judging by the other reviews, Terrabis needs to quit being so greedy and get back on track. There are way too many other dispensaries that know how to treat PATIENTS.

I liked the drive through. They always have my order ready for me when I arrive.