Terrapin Care Station - Longmont

I’d give this place ZERO stars if I could! Went in on 11/22/2024 at 8pm to EXCHANGE a batch disposable that I had purchased. I went in asking for a certain flavor & was conned into buying something else that wasn’t anything compared to what I asked for. Manager Nick came out & not only had a very stuck up attitude , but had me tell my side in front of everyone as if I was on stage (made me feel very uncomfortable) then proceeded to make me go outside with him across the street as he said in his own words “out of the cameras view we’re not supposed to do this” & had me test the product , as I mentioned this dummy , I couldn’t get a hit out of it , had to nearly suck my cheeks in just to get barely anything. HIGHLY DONT RECOMMEND!!

Dry flower, icky dabs The flower I bought just crumblessssss in between your fingers and it legit turns to dust. This happened with all 4 different strains I bought. I’ve also neverrrrrrr coughed sooo much from dabs, I’ll NEVER buy double bear and shop here again, do yourself a favor and go somewhere else if you want good products

Staff is great, very knowledgeable and friendly. The quality, may choice of bud can be improved. Nice selection of concentrates.

I used to go here regularly for all my wax. I use the cheaper stuff, and their 8 for $99 bear packs were great. I stopped going here because the quality of their online ordering is terrible, and the answers for it are worse. Their store is small, low ceilings, etc., six feet and masks just aren't enough for me to sit and wait in that room. And you can't order anything for curbside accurately. The store I switched to, you add exact product to your cart, and get an exact price for checkout. Walk in, pick it up. Simple. At Terrapin you can't do anything like it, if you call and ask, why can't I build a bear-pack? They'll just say, yeah the online sucks, just come in. Yes, it does suck, and so does your answer, and that's why I move the $3-400 a month I used to spend there on down the road. It's 2020, we're in a pandemic, figure your online service out. Other than that, never had bad service, or anything inside the store, really liked their deals. but their refusal to step into the current times cost me as a customer for sure.