The service was nice and friendly. It was my first time there and I got 3 different grams. When I got home I opened all 3 containers and it was all trimmings. I got about 20 total little pieces. You’d think the first time someone shops that they’d get nugs. Maybe 4-5 total. To add to it the top shelf had seeds that where immature. Totally bummed.
565 customer reviews
Customer service is seriously lacking. Been there a few times and first time they refuse to accept my military card because I'm the "spouse" and not the active duty. (every dispensary I've been to (or any store in general) all accept the spouses card w/ no questions asked and get the discount. Didn't like it but ok.....gave them another try and ordered online when they had good discounts but when I picked up the next day, they refused those discounts because I picked up the day after. I had no idea and when I called they never told me I HAD to pick up that day in order to get that days discounts, since I ordered on that day, I assumed I'd get those discounts. (because that's the way it works) Good customer service would have been, "ok, we'll honor the discounts but next time you have to pick up the day you order".
I find that most of the dispensaries, including this one, now have drier cannabis. I don’t know if the pandemic has changed practices but the product is no where as moist and fresh as it used to be. I’m sure the terpenes lose some of their effectiveness. I hope they improve their practices. Otherwise no real complaints. But it is important.
Excellent customer service, would definitely recommend going here. This was my first time here and was purchasing flower and they informed me they were going go give me %50 off my flower because of the quantity of seeds in it. Very impressed with the service, will definitely be returning
waited a ridiculous amount of time to begin with... then I paid $120 for a half oz, I get home grind up 4 little nugs and over 15 seeds came out! I called them and they said they have had other complaints but decided to ignore them and continue to selling it without informing other people of what your purchasing!! To solve the problem they said after my next purchase I would receive a free pre roll.. Lost my business I would not recommend
Dont understand the point of an online order when I have to wait for 20+ min, kinda inconvenient. Everytime I come(which is often) theres only 1 budtender literally doing 1 order at a time, why can't there be like 3 make the wait not as bad. The waiting system is horrible! Online order should be convenient and fast, instead I wait for 20-30 min for it. I dont understand and it makes doing the dispensary such a hassle.
It's just to pricey for the quality and the quantity of their products. The also have this thing going in with the debit card machine which I feel was wrongfully deceiving. Not discreet for people who want that, an most of the staff are friendly and don't expect or give you hints they deserve a tip.