The Gallery - South Hill

I’ve had a really good experience at The Gallery both times I’ve been. Everyone was really nice and the selection is GREAT. As a beginner in the cannabis world, a lot of other dispensaries are intimidating and I haven’t had the best experience because I didn’t know what high I was looking for and they made it known that was a problem. But with The Gallery they were very inviting and friendly, answered any questions I had and were overall incredibly professional. I’ve been back since my first time going and I’m excited to go back 😌

The best customer appreciation in town. My budtender today, says Sam on the receipt, and his manager, went above and beyond. Had ordered my second favorite strain online because it wasn't showing the one I really wanted. After combining a half and two quarts to equal an oz and paying for it, I asked when they'd have what I was really after. Sam looked and they had an oz! Since I hadn't left the store yet I asked if I could swap it, unfortunately all sales are final and Sam complying with store policy, apologized and said he couldn't. Fortunately a manger/owner(?) overheard us and said if it wasn't online to be seen I shouldn't lose and told him to go ahead and make it happen since I hadn't even left the counter yet. I walked out with what I really wanted and saved some money too. They understand how to keep a customer coming back and getting an old fart who rarely leaves reviews to write all this.

🩷✨🍃☺️🌈💕

I always feel comfortable asking the staff for their opinion and guidance, no question felt dumb