The best customer appreciation in town. My budtender today, says Sam on the receipt, and his manager, went above and beyond. Had ordered my second favorite strain online because it wasn't showing the one I really wanted. After combining a half and two quarts to equal an oz and paying for it, I asked when they'd have what I was really after. Sam looked and they had an oz! Since I hadn't left the store yet I asked if I could swap it, unfortunately all sales are final and Sam complying with store policy, apologized and said he couldn't. Fortunately a manger/owner(?) overheard us and said if it wasn't online to be seen I shouldn't lose and told him to go ahead and make it happen since I hadn't even left the counter yet. I walked out with what I really wanted and saved some money too. They understand how to keep a customer coming back and getting an old fart who rarely leaves reviews to write all this.
Great location. Staff has always been helpful. If a tender doesn't know something, they've always talked to other budtenders until they get an answer. I definitely recommend this location.
I liked the cleanliness and nice atmosphere plus great quality of the product I purchased. The budtender (Mandy) was also very helpful & knowledgeable.
We are frequent customers of the Puyallup location. We usually visit this location 2-3x a week. We absolutely love our bud tenders, and their customer service and friendliness is what keeps us coming back. They are kind & respectful and always greet us with smiles on their faces. Love this staff!!!!!
I love this Gallery location!!
If you’re looking for edibles - this is your new go to spot! Great variety of both THC & CBD products, large choice on price points and different flavors/types.
If you’re looking for cartridges- this place is also stocked with those and have many brands and price points to choose from. They’re cheapest ones are only $19 and still good quality!
And of course they have plenty of bud, but I have had better luck with their other products quality wise 😊
Hope this review is helpful for people!
I go here at about once a week. The employees are usually very friendly and helpful with suggestions if needed. The store is nicely set up, and variety of options of edible are good.
Not busy (9-9:30pm Wed.)
Told employee what I wanted to spend ($40) 1/8? Asked employee yeah... says I had more choices if got 1/4 showed me $20 items (5) and I picked one... (just telling my experience, use info. however good or bad I won't decide for you!
Love the gallery! Every time I visit I feel like the budtenders are genuinely happy to see me and help educate me as a newbie to cannabis. I have definitely felt uncomfortable or rushed anywhere else. Now, I only go to the gallery! I’ve been to both the puyallup and Spanaway locations and literally every visit is a pleasant experience