The Herb Center- Bend

Radical selection !

Best selection of quality product. No need to look elsewhere

4th visit, third questionable transaction. This time, I ordered over leafly some Lucid Blue that the webpage said was 21% thc. I get home and look at the label, and it says only 17% thc. WTF? I know they are trying to dissuade leafly orders for some reason, but don't switch product on me.

As a medical card holder I wish the bud tender was either more knowledgeable or more willing to take the time to share the info they do have on the products. It's normally a pretty busy place and I know they need to keep the line moving but there needs to be a balance where people aren't being rushed. Overall a great place to shop. I'm in there twice a month.

Great service, cheap products, bad flower

This place has a selection that is off the hook. Massive modern new store off an old stone house makes for an odd pairing that puts out a solid experience. Some staff are swanky, but most are well informed. Best prices in Bend.

Very friendly staff and good quality

If I could give zero stars I would. First off, the prices listed are inaccurate. Not as advertised. Secondly, I come into pick up my order and they lady looks at me like I’m mental. Then she continues to pet some dog that is rested behind the counter. I’m not certain but almost positive that this is a violation off OLCC or some sort of food handling violation when you are selling edibles. Just because you work at a pot shop doesn’t mean you should be stoned while at work. I continued to wait for over 40 minutes and my order was NEVER filled. What the hell!? I get a text at 1145 saying my order is filled, show up, and guess what!?! It’s not. Then I wait wait wait. You guys owe me floor and 40 minutes of my regular hourly wage. What a waste. Didn’t even get product.

I would appreciate it when you are out of an item, just be out...don't replace it with something I didn't order. I have had this happen on more than one occasion at The Herb Center.

Good location

definitely the best price in town but understaffed and leafly pick up does not work. staff says to order through dutchie...worth the wait for the price...

Why don't you guys open at 8 like everyone else?

Great service

Been my #1 since they opened. Am treated like one of the family. 😛Always the best selection of buds and dabs and the prices won't be beat!!! Keep up the good work!!

The shop is kinda out of our regular shopping area but it's nice. Large location with nice atmosphere. The employees seems nice. Product is good quality and seems priced ok.

I've been to many cannabis centers in Bend and found Caleb at the Herb Center was not only extremely knowledgeable and professional but also very caring and compassionate. I had been to the herb center in the past and didn't care for the service I received. The woman I worked with seemed annoyed to be answering my questions. I’ve been waited on by the same woman twice and she is rude and condescending. As I read other posts I’m finding others have had the same experience with the women there. Not sure why. They may need training or an attitude adjustment. As I was walking out I spoke with Caleb and he totally turned my perception of the Herb Center around. He was engaging and genuinely interested in providing me with exactly what I needed. Then I asked about pet meds and he referred me to Simply CBD and they took care of me as well. I will definitely go back to the Herb Center but only if Caleb is there to help me.

I think I know which female staff person that everybody complains about I have used this store many times and and it just seems to be one bud tender in particular and she is not very nice at all I don’t know why they keep her employed she has no knowledge of the products and if you ask her to look or check for anything for you she throws a temper tantrum. It make you want to shop someplace else even if it’s out of your way. Plus they only give a 5% discount to veterans while all the other shops in Bend give a 15 to 25% discount to veterans

I have been coming here since day 1! I went in the other day and was very disappointed in how people were treated. I do not live in Bend and we travel JUST to get our herb in Bend every few weeks. we spend good money there. I was greeted with attitude and I guess I was interfering with this girls convo with her coworker about a guy who was a "douche canoe". she rolled her eyes when I asked about the specials and treated me like I was just bothering her. I was advised there was no specials. I got way less than i planned on getting at this point. I am walking out the door and I hear the sweet guy tell his customer "here is the new menu and specials for today". QHAT IN THE ACTUAL HECK? We went in intending to spend a bit of cash and left with 2 pre rolls AND went to find a new dispensary in town who would at least be kind and not treat people like shit. Brad should be highly disappointed that he has lost at LEAST 2 dedicated customers of many years. I miss Dani and Brad from the good ol days of trying to actually help the OMMP community. very sad to make this post.

you guys definitely don't have the lowest prices in town went and bought a gram of concentrate went to another store it was $6 cheaper and yes it included tax at their shop to. also won't be back because they're discounts and deals exclude majority of their product or you can't tell what's on that list of products that gets percentage off so it's a guessing game.

Personally I’ve never had a bad experience at The Herb Center. My only complaint is the lines can be long but that must mean they popular. Big shouts to Chelsea in my most recent visit, she hooked it up with the cartridges. The whole staff seems very knowledgeable. Also Amanda my reg girl in there she does a great job give that girl a raise. -The Don

Bunch of mean girls! Don't ask them "where are all the Leafly prices I just looked at online,that's why I came here? Or, what about the specials on the sign out front of the store?" You'll get a empty bag shook in your face and a "we just sold out 10 seconds ago, of all of it...." Really??! She literally shook the empty box in my face and said the next cheapest ounce was ,$$ bla bla bla.. left and went around the block.

DON’T WASTE YOUR MONEY HERE. Service is horrible. All the female staff is beyond rude and totally unknowledgeable about their product. I asked a single question about concentrates and she rolled her eyes and didn’t even answer my question before she rudely brushed me off. Not only is the staff horrid, they have double charged me multiple times. I only found out because I checked my bank statements. They also talk smack about their coworkers right in front of costumers. There’s plenty of amazing dispensaries in Bend, this is NOT one of them.

Terrible service, and falsely advertised $3.50 gram by meraki gardens, but when i got there, it was $6.75. I told the budtender I'd drove an hour to get there and came just for that deal, and her rude reply was: "if we changed our menu every time we changed our inventory, wed never get anything at all done." EXCUSE ME but its your job to update your leafly menu every day, its not rocket science and there was 5 or 6 employees there so WTF?!? Not the first time ive been falsely baited by them byt it is certainly the last! Its ok, i was only shopping here because it was cheap, i would never pay full price for weed that sits in cedar-lined jars (lids are cedar, which ansorbs aromas) how incompetently can a dispensary be ran???

My go to place!