503 Reviews of The Herb Center- Bend
4.7
Quality
4.7
Service
4.7
Atmosphere
January 6, 2024
So my wife went in and purchased a piece of glass as a gift for me, the sales rep handed her the receipt and told her she had 14 days to exchange since it was a gift and he helped her pick what HE thought I would like. Well I didn't like it so we went back receipt in hand to exchange for another piece. The sales rep was ready to help us and well right before we picked another piece the ASSITANT MANAGER cam down stairs and said all sale were final!!! Please spend your money at a place that doesn't lie and take advantage of a woman whose 2nd language is english and was trying to buy a gift. What a way to treat folks who have been customers for over 10 years never again will we spend a dime here. The worst service ever, I get you have policies but if your sales rep lies then you should handle that situation differently
September 14, 2023
The shop is big with easy parking. I enjoyed my bud tender and they recommended some fire Vanilla Orange Sprinkle.
January 10, 2021
While moving from Kentucky to Washington I found myself in Bend, Oregon with a broken leg. My girlfriend who lived in Bend for quite some time recommended The Herb Center as the spot to go to. She was right to. This place has nearly everything. As soon as you walk in you're met with several glass counters that display some of the products they sell. Edibles, Concentrates in several varieties like wax, shatter and live resin cartridges as well as other types of cartages like CO2, Distilled, Full-Spectrum. Then there is their CBD products as well as THC infused drinks. Behind the sales counter was the display I always dreamt of. Jars and jars filled with the best selections of buds, neatly labeled with their THC content and price. Bruce Banner, Blue Dream, Northern Lights x Train Wreck, zKittles, Girl Scout Cookies, Skywalker OG and I didn't look but I wouldn't be surprised if they stocked the infamous strain "Cat Piss". All the big shot strains and then some you've been waiting to hear about. The worst part about standing there in all the glory of all the strains you've always wanted to try is the line of people behind me who are also aware that in Bend, Oregon the spot to go to for all your Cannabis needs is The Herb Center.
With that being said, there are some draw backs to choosing THC (oh shit, nice acronym) as your spot. Parking is a competitive sport. The Herb Center offers a handicap ramp on the left side of their parking lot for you to navigate into one of their 2-3 available doors. However they are constantly booming with business. Typical case of suffering from success. This isn't anything THC could really combat outside of offering a service to you where you can order online (through Leafly or their website) and pick up at the store (they do offer this service) and the parking lot isn't really their fault.
Also, they do not accept credit cards. Like, actual credit cards. This is because of Cannabis not being Federally legal. Again, this isn't really THC's fault at all so you can't be mad at that. Let this be your warning I supposed. However, THC's debit card reader can only read chip cards. So if you have an old fashion just swipe debit card, you'll need to use their ATM, which often is out of money because their store is figuratively the Vatican of weed in Bend. So save yourself some time and bring cash.
All in all The Herb Center in Bend is an amazing spot. Traffic in and out of the place can be a bitch but that is just basically because this business is ready to scale to a larger location. The staff is friendly, patient and understanding of your excitement or needs and the atmosphere is pretty chill except for the fact that I was sweating my face off in a hoodie and face mask and I was hopping around on crutches. Again, not THC's fault.
April 19, 2023
the staff has an attitude ias if you are interrupting them or bothering ii don't have time 4 u or the knowledge get u shit n go late
March 11, 2021
I love the setup of this shop but I have had bad experiences with several strains that were supposed to be top shelf.
Just recently I purchased 1/4 oz of Sour Diesel that is nearly un-smokable due to a nasty unnaturally bitter taste. This was priced at 14.00 a Gram for 31% THC. It gets the job done when I can stomach the nasty taste. I have actually just gone back to smoking some stuff I grew that turned out ok-ish but in comparison tastes considerably better. I would expect that this type of thing wouldn't continually happen, however it has.
So I went and got a 1/8 of some b-bud for $10 and I know you get what you pay for but there was a lot of stems, I weighed my self and it was 0.5 of just stems, I went back and all I got told was that’s what you get for $10,there’s nothing we can do about it since you already left the store so I told them if I would’ve open it inside the store would it made a difference? they said no so i don’t know what point he was trying to make...just saying don’t sell me stems when I want some flower even if is cheap weed still y’all shouldn’t cheat people like that...
With a great selection, you can find just about anything 420/710 that you may want. Unfortunately, their prices are going up and up. Personally, as someone that qualifies for med, but can't afford total cost of renewing. I truly think with the amount of surplus our state has, they should be slashing prices..allowing for people to afford their medicine.
Brian is an AWESOME bud tender. He deserves a raise for being SO patient.
Absolute BEST prices and BEST quality in Bend/La Pine undisputed.
The staff is always very friendly and helpful. Best products and prices in town.
January 18, 2021
Thank you Marcus for all of your help and patience. You’re the sweetest!
There always very friendly people and make me feel welcome
September 10, 2020
I visit here from Portland and this is the only place that I come to it’s great. Lot’s of great bud but Holly was the true gem and made my shopping experience truly amazing. Thanks again Holly for all your terrific suggestions I enjoyed them all.
Good people and prices.
March 13, 2019
Having just moved here from LA, I would like to share a popular California saying with my new Oregon Neighbors who complain about rudeness, "if you want a friend, get a dog." I came here for weed. It is the best in town with the best prices. My service was very good, but even if it wasn't that would be ok as long as the weed and price stayed great. I find friends at social gatherings, get my car fixed at the mechanics, buy food at Trader Joe's. I come here for the best quality and priced cannabis around. If you want the best pot at the best price, you should come here too, make your friends elsewhere.
great place. has amazing people and products
I love the customer service and the employees, not to mention the excellent product lol
Ordered 3 items on line. Then notified that order was ready. Perfect so far 🙂 When I arrive I was told only one item was available. I feel I should have been notified that my order couldn't be filled. Had to stand in line anyway. BUT....the lady(w/long black hair) that helped me was OUTSTANDING and therefore waiting in line was worth it. And the products she recommended were perfect!
Nothing!!!!
December 22, 2018
There’s a few really really nice bud tenders here who are really willing to help and show you whatever strains you wanna see and generally be cool and genuine humans. The long time girls who have worked there forever are awesome as well. (Amanda / Jessie)
Then there are the other few who work there I can assume all these other reviews are referring to. Absolutely 100% correct they are. These few salty, rude, unhelpful, inconsiderate employees are ruining your reputation, but I’m not sure that really matters as money is the key. Lots of people will shop there regardless but I guarantee you’re losing more money on customers who won’t shop there anymore, then you're paying these kids to spoil your business. What’s the worth in keeping them employed? If you can’t be nice to people working as a budtender in a pot shop, I see an issue with that. Maybe they can go trim bud instead. Totally understand having to deal with people all day and the aggitation that comes with that but honestly it’s so bad and it’s uncalled for.
I like the product being sold there these days, but not sure how much longer I can justify shopping there if I’m going to be treated with such shitty attitudes. I cross my fingers I get a nice helpful budtender before I get there because the unhelpful ones can really make your trip in the shop an uncomfortable one.
April 8, 2020
The Parking Lot Is A But Difficult But Otherwise It's A Great Location
August 10, 2020
the prices are best around. I drive in from LA pine every week or so to stop by and grab sum.
April 3, 2019
Think of this place as the Costco of cannabis. Huge selection of Ganga goodies. Great friendly staff...not
“mean girls”😉. Do your homework and at least have an idea of what you’re looking for. Working retail is trying enough, especially when it’s as busy as ‘The Barn’...so don’t be a dick. You wouldn’t go to a bar and expect to be informed about every aspect of each bottle. Veterans get a 10% discount.🇺🇸
Arguably the best joint in Bend.
best dispensary for pricing and flower choice I have ever found across the country
Will totally return and tell others about this BAMF place!