The Joint - Tacoma

I have been buying Phat Panda Live Resin INDICA Hot Sugar Bites 2 bags at a time weekly. Today I went in and told the female budtender exactly what I wanted and pointed it out as her manager came out and I told him to try and get the blueberry Phat Panda INDICA bites in stock cause I will buy two every week, and he said since they are a hot product they basically get whatever is left over after their priority stores. I also picked up and INDICA vape spending $53.88 and she added it to the sack and I tipped her $5, then the security $1 on the way out. WELL I got home and opened my bag to see she accidentally grabbed the SATIVA which was right next to the INDICA that I wanted, so I figured honest mistake and went back with my receipt and the girl wasn’t present but the guy that I had asked to stock the INDICA was there and I said “Hey she ended up giving me the SATIVA by accident and can I trade it out for what I asked for.” To which he replies “You left the store and all sales are final, sorry. He also said “BUT I still have the INDICA “that I asked for to begin with” & asked if I want to buy it now! I politely declined and left the store to find it elsewhere. I would give NEGATIVE 5 STARS if I could. I feel totally BAIT & SWITCHED and am contacting the BETTER BUSINESS BUREAU, and the Liqour Cannabis Board with my complaint. It’s easy to see that I will be spending and taking my business somewhere else cause I feel totally ripped off…. It’s bad enough the place has a super scratchy parking lot with panhandlers laying around but SHEESH!

I'm a regular customer. Ordering online is convenient, and grants some pretty good discounts. The shop always smells amazing, and the staff are equally pleasant. My order is always promptly filled, and ready by the time I get there. My only gripe is that Indica edibles are a bit on the expensive side. Would recommend to a friend.

Fast, friendly, quality service. Would like to have been able to browse the inventory, had I been able to, I would’ve probably spent more than I did just didn’t want to step out of line and get skipped. Definitely suggest you shop there from 6-7pm for the HAPPY HOUR DEALS. I chose a $18 product and walked out only paying $12 with tax and all included!! 💣💣💣

Great place, great staff

Slow service and don’t honor online prices. IF YOU WANT YOUR SALE DONT COME HERE!! Clear choice or cookies will always be your better option. & the manager could care less. But always trying to upscale you because they’re out of the actual product

I would say there's nothing wrong with this place and that it's a good shop. I've purchased from The Joint 4 times in the last couple of months as I buy enough to last for a bit, and each time I was happy with the flower that I picked up. I've gotten in on some great sale prices too and they have a decent selection of flower to choose from. I can't really speak on edibles or extracts since I don't usually buy those but they do have them too.

I went into "The Joint" yesterday looking for a couple of grams. I always ask the person waiting on me to pick out a couple that they recommend. So I did the same with this young lady that was supposed to be helping . I also said make it something really stoney. First, she started to show me some bud and stopped in the middle of helping me to go help someone else. And then before coming back to me she started talking to the guy that was behind me in line. I said excuse me I'm still waiting. She said but I know him and told me that they didn't have anything I was looking for. I was speechless. I turned and walked out. I don't plan on going back.

I stopped in after work for some pain relief for my arthritis and had the pleasure of working with Devante who took his time and even spoke with his manager to find the right strain for my pain and inflammation. Great and friendly service. Thank you!!!

Teresa was very friendly and got exactly what I wanted and commented on my Halloween jewelry so I gave her a bracelet

I shop here multiple times a month, mostly because its closest walking distance for me. The edible selection isn’t bad, and I’ve been able to try a wide variety of flavors and types. As far as actual flower and joints go, there is much to be desired. A lot of their preroll joints are subpar and their flower selection is uninteresting. Overall, The Joint is great if you’re in a pinch and need some affordable weed; but if you want quality weed and good customer service, you’re better going elsewhere.

This is the closest dispensary to me, so I already love the convenience of the location. I also love that they usually always have my favorite brand in stock (2772). Staff is always friendly, recommendations of strains are usually pretty good, though I tend to try and stick consistently to getting usually one or two strains exclusively.

I’ve been visiting the Joint for almost a year now and always have had great experiences. All the bud tenders are always very helpful. Budtender Corey has helped me on a couple occasions and he is always friendly and very helpful. He even signed me up to get a discount. All his suggestions have been spot on especially the 1:1 edibles he suggested 😂. Awesome high. I highly recommend the Joint!

Price gouged me. Charged me $105 for a $34 tincture. Told them they made a mistake, charged me too much. "Too bad, all sales are final" Charged me for 96.5ml of tincture, gave me 49.0. $70 dollar tip?!?

Terrible experience at this place. First they tried to tell me I'm not 21 because they miscalculated my age and then when they verified that I am indeed 21 they told me they don't take vertical IDs. Just two weeks before they let me use the same ID to buy an oz of weed. Their selection is pretty limited too.

Super Imformative Bud Tenders. and Excellent Customer Service. Favorite Dispensary in Washington

Just had a terrible encounter with a bud tender that left me speechless!!! The brother got "offended" because he couldn't count. My total was $36 and he didn't have enough ones to make change, so I offered to give him a dollar and he could give me back $5. He explained to me that if his till was off that it would come out of his pocket, and I told him it's the same thing. He went on to tell me how he was a black man who had just served 12 years in the penitentiary and he was offended by what I said. Sounds a little sensitive for someone who just got out the pen. Ijs 🤷🏾‍♀️

My visit was great

As a person who would not normally frequent this type of establishment due to religious reasons, I was slightly hesitant to go in. My fears of being judged or made fun of because I was brand new to the world of CBD/THC for pain relief almost kept me out. These fears were quickly set aside however, when meeting the team. The staff were very genuine, thoughtful, and intuitive when dealing with my MANY questions. I have begun using CBD and THC for pain relief and was only able to begin the process with the help of the team I found at The Joint! If you are like me and are interested in pain relief options, but fear the stigma and judgement by others when you mention you use CBD/THC, I would recommend you give these guys a try! My list of questions is getting smaller and smaller as I go and learn from the knowledgeable staff. Good luck in your journey! Mine has just nearly begun, but im confident I’ll continue to find what I need at The Joint!

First time coming into this location. Large selection and solid prices. My bud tender was Alicia and she was amazing. I’m super indecisive and have a high tolerance, she was so helpful helping me decide what strain would work best for me. Definitely coming back the next time I’m in Tacoma.

I came in tonight with my wife and was helped by the most knowledgeable and incredible budtenders. I am grateful that the joint employees such competent people and I am especially grateful for All of your staff for their customer service. It will keep me coming back! thank you for your convenient location.... The parking is so much better , prices make it so worth it and the quality products are excellent, I have found that your Oleum selection is one of the best in the region ... again thank you! As a long Time customer I have always been impressed with the joint and now as a employee I must say that I appreciate on a much deeper level the commitment to customer service and great product. I want to say as a customer thank you for the great products, as an employee thank you for providing a quality work place that I can be proud to work. I must add that I look forward to seeing ya all when you come in to The Joint Tacoma...

Tracy & JJ were great!!! It was my first time checking the place out and let me tell you they were excellent with helping me choose the perfect indica I will definitely be going back and recommending The Joint to all my friends!

By far the best place in the area to buy RSO! Thanks!

Y’all rude af....

Fast and friendly service. Highly knowledgeable budtenders. No long lines or waits and greeted instantly with smiles at the door!