69 Reviews of The Reef - Seattle
4.6
Quality
4.4
Service
4.5
Atmosphere
March 23, 2024
Donovan was super helpful, and I was able to find exactly what I needed. I will definitely be coming back!
February 5, 2024
Cynthia was rude. Also too pretentious without knowing much about the product. Will be back though!
May 4, 2023
Been going here for the last two years. Great options for weed but I went to grab an 8th of House of Cultivar Sherbacio today and the jar was already open and the seal was loose???? Very off-putting and couldn’t return it.
Will make sure to get the guys name that served me next time i’m in.
Other than that, no other complaints.
December 27, 2022
Just went here for the first time searching down a specific brand of cartridges (Mfused Tankers) after a friend had recommended them multiple times. They had a great selection of what I was looking for. You can find their menu in their own app and they had a great deal. The staff was friendly in a hands-off way, which I appreciated as a newcomer. The building is very cool. No fees on the ATM and your choice of three charities for their 5% donation. Ill be adding it to my list of shops to scope out regularly.
July 25, 2021
Love everything about this dispensary! The staff are all super friendly and helpful (tip them well!!) The quality of product they sell is consistently great (much better than their neighbor, rhymes with “Pike”). The store itself has a fun, non-intimidating vibe-colorful decor and creative display cases floating in the windows. And if you work in food service, they give you a nice discount (with paystub). My favorite dispensary on the Hill!
April 17, 2021
Never going back until they fix their online menu
October 21, 2020
As a visitor to Seattle I can't claim to know many options for dispensaries here, but after finding the Reef I didn't try any others. I also tend to make the guys and gals behind the counter explain the profiles of several options close to what I like, and I have enjoyed every strain I've walked out with. Very friendly, very helpful, quality bud!
July 26, 2021
Displays were very easy to browse. Good recommendations from employees.
The Reef is great! Overall, I highly recommend.
I wish the menu data was more complete and accurate - information and photos. I had to do a lot of research on brand websites to try to understand what I was reserving. Even so I didn't really know. for sure what I was getting until I got to the store. The in store experience was great, and a breeze, though only about half the employees were wearing masks.
I will shop here again, but with improved menu data, I'd likely shop here a lot more.
August 8, 2020
I've been a returning customer ever since The Reef originally opened in Capital Hill. So far they have been super friendly every visit and made great recommendations. I wish they would improve their main website a bit. I'd like to see more pics of the product/packaging, more information on each strain, links to the growers website, parent strain lineage, etc. However, the in-store experience is perfectly fine.
I used to be a frequent customer at The Reef but after this last experience, I will gladly travel further to another dispensary.
I placed an order on Leafly Pickup which was a quick and easy process. Immediately they didn’t have half of my order in stock. I happily worked to pick substitutions.
When I arrived, the person at the door barely looked from his phone to check my ID. Furthermore, I inquired about a cannabis industry discount and they quite rudely stated they no longer offer one.
While I’m not at all entitled to one, I AM entitled to decent customer service. There’s no lack of dispensaries in Seattle.
August 13, 2020
very friendly
December 25, 2020
loved the place.. the staff were very helpful and she gave me the strains i wanted the most
September 26, 2020
I love that they have a neighborhood discount for food service workers! Always a great experience.
October 9, 2020
Un excelente lugar para volver a comprar
November 1, 2019
HORRIBLE CUSTOMER SERVICE - Their pax pods are always empty. I have had FOUR pax pods with either NOTHING in them, or they have been half full. Why I still went in after 4 times... it's the closest dispensary to my house. The fourth time I went in, the manager (with the green hair and eyebrows... Jared I think) refused to give me a refund... HE EVEN SUGGESTED THAT I SMOKED IT MYSELF BEFORE RETURNING IT, AND THEN SAID THE PODS ARE NOT SUPPOSED TO ALWAYS BE FULL. ARE YOU KIDDING ME?!?
I have been a loyal customer from day 1, when everyone has told me to stay away from The Reef because of their prices and horrible quality. The budtenders are nice, but this guy was an absolute moron.
Absolutely appalling customer service. I will never go in again.
May 11, 2020
safe, clean and friendly atmosphere. Knowledgeable staff, premium prices for high quality product.
August 25, 2020
Bastards wouldn’t serve me said I was to medicated already.had a 1000 lbs in my pocket their loss
May 12, 2020
Always knowledgeable and have a great selection
June 29, 2019
I picked up a quarter of some native kush by native herb co. Nd i this shit is some gassssssss I would say for 35$ it some good shit the best shit I have smoke from them Nd I picked up joints they was gassss to the best place for weed if ur downtown on Denny way
Always a stellar experience at the REEF, these guys have changed the game in Capitol Hill with personalized, friendly customer service and lickety-split order fulfillment on LeaflyPickup. They always have a full line of every brand, like Mr. Moxey's Mints or Dabstract's PAX pods. Love their wall of pre-rolls too!
December 4, 2018
Best shop on Cap Hill....with an ATM that DOES NOT CHARGE A FEE and products are categorized by their Terpenes/Terpenoid properties(color coded chart available for browsing in store)
Their website could use a little improvement, but we can still use the Leafly app....so CHEERS!
October 10, 2018
A passable weed shop masquerading as an Apple Store.
It's really confusing how to get help here. The separate flower/joint counters are really weird. I walked up to a counter with 4 employees standing behind it and no one came over to help me despite being one of two people in the shop. The weed I was recommended on two occasions was just fine (both employees recommended the exact same brand). The interior of the shop is bizarre and they need to put more product out or make a menu available. It just feels like the only available product is whatever the shop wants to push that day. It's like I'm getting a sales rep instead of a budtender.
For shops on Capitol Hill, Ruckus is still my favorite.
Love the location, selection, and the budtenders are all incredibly kind