16 Reviews of Theory Wellness - Kittery
4.1
Quality
4.0
Service
4.1
Atmosphere
Love everyone at Theory, and great products/prices! I do wish there were more sativa specific options in cartridges BUT even so, I’ve never been disappointed with what I have purchased!
Dispensary response:
We appreciate your kind feedback and continued support! Thank you for coming by. We will pass along your desire to see more sativa cartridges and you never know what might pop up! Thanks again!
March 10, 2025
November 11, 2024
Sold my wife 2 half gram carts instead of 2 gram carts
Dispensary response:
Hi there, this is never what we want to see. We are always here if something hasn't gone right, and we are invested in correcting any errors. She can reach us at Feedback@Theorywellness.org and we hope to hear from her so we can lend a hand!
November 11, 2024
June 13, 2024
I like the location the atmosphere nothing special just nice no pressure. What I have a problem with is the prices they are charging people that do not know any better. The tourists beware you will pay top price for an average product at best. You can by eights all over Maine for 20 to 35 and the quality is amazing. On a scale of 1 to 10 the quality is a 4 at best. The locals know you may want to listen before you waste your money and the Maine gets a bad name for poor quality when it’s this dispensary that is selling subpar product. Without mentioning names search Elliot and Sanford worth the extra few minutes drive.
Dispensary response:
Hi there! Thanks for taking the time to leave this feedback for us. We do offer lots of flower options, including eighths for $20-$30! We are happy to show you these options when you visit us, just let us know and we can lend a hand. If you have any concerns about your purchase, we are here to help with that as well, just let us know in person or at Feedback@Theorywellness.org. We never want anyone to feel like they didn't get what they wanted. We hope to hear from you!
June 17, 2024
May 6, 2024
I paid for a full gram and only got .75. I have a scale and weighed it right after I bought it. I’m not looking for a refund because I doubt that will happen but pretty disappointed
Dispensary response:
Hi there, we are sorry to see this feedback and we are always here to help you if something isn't going right. If you'd like, you can come on back to us with your item, its package and the receipt or reach out to our team at Feedback@Theorywellness.org so we can see what you see and we will get right back to you. We aren't happy until you're happy!
May 7, 2024
January 11, 2024
I've been using this dispensary for several months now,with a few other thrown in here and there. I thoroughly enjoy the choice and quality of Cannabis and the staff is excellent ninety-nine percent of the time.
Dispensary response:
Thank you so much for the kind review, your continued support with us is appreciated! This is awesome to hear, as excellent quality cannabis and top notch service is just what we aim for. We look forward to seeing you again soon!
January 11, 2024
December 31, 2022
This was my first time checking out, Theory Wellness. As, I was just made aware of their existence a few days ago when Leafly showed me:
"Dispensaries in my area"
I recently moved back to Kittery (after spending a yr in Dover, NH) and have been going to East Coast Cannabis in order to obtain what my friends, affectionately refer to cannabis as - MY equivalent to that of air, water, or, blood - to the average human. You know... Something you cannot live without!
My reason for checking out Theory was two-fold:
1. Though Eliot is close by, you CAN'T beat NOT having to leave your own town! AND...
2. After perusing Theory's online menu, it was clear, RIGHT AWAY, that their prices (as well as, EXTENSIVE product selection) were much better suited for my budget than that of, ECC.
{I'm talking almost a $20 DIFFERENCE, in pricing - between the 2 shops, and for the same/comparable equivalent products!}
That said, I am happy to report that the staff was friendly, knowledgeable & generally helpful - overall. The atmosphere was, in-a-word - Dope. Plus, like I said, prices:
CAN'T. BE. BEAT! Add that to the fact that, I've, just now, sampled the product (and, am simply giddy, with delight)
I will 100%, without-a-doubt, BE a repeat customer! I'm talking - Again...
And, AGAIN...And, A-G-A-I-N!
Dispensary response:
Wow, thank you so much for this review!! We feel the LOVE! We appreciate your kind support and look forward to seeing you back again soon!
January 19, 2023
November 11, 2023
Store is in a strip mall on main drag in Kittery. Prices are good, but product is never what you order on their website. Potency is ALWAYS lower than what's posted online. Staff is disengaged and sometimes provides incorrect advice on the rare occasions they do offer it. No discounts for Vets or 1st responders. Showed up on Vet's day today and they wouldn't honor discount on sale items.
Dispensary response:
We very much appreciate you taking the time to leave this review. While we strive for excellence in each and every interaction, it sounds like we may have missed the mark. We'd like to understand how to improve, and we would love the chance to connect. If you'd like, send us a message to Feedback@Theorywellness.org and a member of our team will get right back to you.
November 11, 2023
September 20, 2023
I bought a disposable vape that comes with .3 ml of oil and a precharged battery for $ 25.00 as I do nearly everyday. I was only able to get very tiny little pulls off of it, and the battery fully died with a decent amount of oil left in it. All the others I have bought before this one, I was able to fully empty the cartridge, as I should be. went to return it and was told that they couldn't do anything caz there wasn't more than half left in the cart!!??? this a 3 tenths of a gram cart that cost 25 dollars that I only got maybe a tenth out of and not very well at all. clearly a defective product. They refused to exchange it for a new one. I'm truly disappointed because I really did enjoy these products, really too bad that the success of this place seems to have made them forget where they started. I will spend my daily oil money elsewhere from now on.
Dispensary response:
Thank you for taking the time to leave this review. We are always working hard to improve our customer service, and we would love to have the opportunity to make this right with you. If you'd like to connect, send an email to Feedback@Theorywellness.org and we will get right back to you. We look forward to hearing from you!
September 22, 2023
My favorite store I just wish they wouldn't have uped the outlet price and took military discount off outlet
Dispensary response:
Thank you very much for your review, and for taking the time to leave this feedback for us. We hear you and would love the chance to connect if you'd like to know more about our operations. Shoot us an email to feedback@theorywellnes.org and a member of our team will get right back to you. In the meantime, we look forward to seeing you back again soon!
May 21, 2023
Colin, in Kittery store, was super helpful in finding the right things. Thank you!
Dispensary response:
Thank you so much for this review, we've let Colin know how much he is appreciated. We hope to see you back again soon!
March 19, 2023
January 21, 2023
Found Theory Wellness as it popped up
As a Rec in my Leafly app - husband and I went to check it out and we really liked it! Appreciate the menu selection they have on Leafly and surprisingly, liked their product (we are v selective and cannabis snobs). We like to shop thru Leafly and appreciate being able to order - customer service was pretty good too.
Dispensary response:
Thank you very much, we always love to hear this kind of feedback and we hope to see you when you need us next. Let us know how we can earn those extra stars from you at Feedback@Theorywellness.org, we look forward to hearing from you!
January 25, 2023
March 28, 2023
I have visited several times when in the area. Great prices. The staff is always helpful and nice.
Dispensary response:
thank you very much for your feedback, this is great to hear! We are so proud of our staff and their customer service. We look forward to seeing you again!
March 28, 2023
December 9, 2022
We just love this WEED OUTLET! Great prices and fabulous service. Dylan was awesome he answered the many questions with patience and kindness.
Dispensary response:
Thank you very much!! We appreciate this review and look forward to seeing you back again soon!
December 24, 2022
January 22, 2023
On vacation didn’t know the area, scrolled Leafly for a while, you never know what you’re getting. I’m glad I choose theory and they did not disappoint. Prices are a little higher than what I’m used to. I’d order again.
Dispensary response:
We appreciate your review, and we are glad you stopped in! We hope to see you again the next time you are in the area. Thanks again!
January 25, 2023
October 22, 2022
Highly recommended, love this place
Dispensary response:
Thanks so much for this review. We look forward to seeing you again in the future!
October 22, 2022
October 24, 2022
Great team and awesome spot!
Dispensary response:
Thank you very much for your review!
October 29, 2022
