Trulieve - West Palm Beach

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Decent products so far. Different and wider selection than GrowHealthy, although more expensive. Sometimes sales are offered through their text marketing.

Awful customer service because they don’t take phone calls or update their inventory on Leafly. Always sold out on flower too. They do take returns with is a plus but also frustrating as u have to go back wait again “forever” only to be disappointed again. Not sure what’s up with their flower, but I think it’s hemp not actual “ Mary Jane “. Looks great but doesn’t smell good, tastes awful and I’ve tried many types/strains. Almost zero relaxation or euphoric effects. I brought this up specifically to them because I’ve expressed similar concerns with all of Florida dispensaries. They all say the same things and claim they are the real deal. But when I question smell and taste they never seem to have any real personal experience with their products. Not to mention it’s all extremely over price and you really don’t know what your getting until you get home, as most places don’t let you see or smell the flower. In conclusion I feel extremely disappointed with medical marijuana in this state as a whole. Just another way to lure and scam unsuspecting tourists/future transplants. A very common practice I’ve come to realize after moving here some time ago.

I was told the Afghan Triangle is a new strain, yowza it's a creeper.

Great place! Really nice people and great product! The employees know the products and are able to recommend the proper treatment. Also they have great stock so no problems with inventory. My new favorite dispensary and make sure to get your discount on your first two visits!

Soo this location is right around the corner from my house, it’s also the only one I’m willing to drive too unless I’m feeling spontaneous. So thankfully, from day 1 I’ve had great experiences here. I mostly come in for concentrates and/or pe-rolls & i haven’t been disappointed once. The staff is really helpful! & My favorite budtender’s name is Nick. He’s always in a good mood & he’s willing to take the time to listen & make sure he understands exactly what you’re looking for. It’s my first choice dispensary ✨

Great experience, Darin is very knowledge and friendly! All around good vibe

I liked that every one is very kind.

Very minimal wait for my first visit. Quite a product selection, but I had no idea what the product prices were or what was available. Kinda pricey even with my first time patient discount. So far, pleased with Member Berry flower. I noticed that the staff were wearing gloves (and even a face mask when packing pre-orders) but one of the ladies had a horrible cough ( was covering her mouth w/ her arm). just not a great first impression.

Truelieve has had the best and most consistent products in the west palm beach area. I would highly recommend going there as they not only have great products but also some of the best pricing in the area. The staff there too is also very helpful , shout outs to Barry and Robbie. Thanks for all you do!

I hate that you go in and wait and they take you in the order you come in so if you order online you will still wait as if you are a walk in.

This place is my favorite. They’re very professional and helpful but also super nice. A guy named Darin helped me and just made the whole experience so easy and comfortable. Highly recommend

Great atmosphere, big fan of there flower. They never disappointment me. Morgan helped me out on Sunday ,great customer servers. She goes above & beyond her job to help you out. I got a great deal. & got some flowers I have never had. Love all the flower I bought.Thank You !!!!

The call center is horrible to deal with. The older staff and management at this location is great tho. Waggs is great, Megan is as well.

It’s okay

I met with Morgan about a problem I was having. She explained what needed to be done and was very patient explaining everything to me. The whole process was painless, and I left with a smile on my face. This is a quality, professional dispensary, with friendly, polite, helpful and knowledgeable staff!

This place is fantastic! My favorite budtender is Nick! He is so sweet and takes his time in explaining every product, he is very knowledgeable and understanding. I will definitely be back to see him.

This location has more in stock than the Deerfield Beach location. I really did not like the waiting Room. I don't know much about the rest of the staff, but Robert helped me at checkout and I was impressed at how knowledgeable and empathetic he was. He was not overbearing. With a little bit of time at the register, Robert's attentiveness and readiness to help Improved my visit tremendously! and(+$75off $150 first time visit) Thanks Robert A.!!!!!!

Sharon at Trulieve, West Palm, was especially helpful. Took her time, asked me questions about my condition and was very knowledgeable about the products. Highly recommend the shop and her!

After putting in an online order I get to the store where theirs 30 people waiting outside now Mind you my order has been ready but I have to wait in line for over 30 mins to pick up something thing up unacceptable!

Go see Robert or Barry, great knowledge and always goes above and beyond with their customer service!!!

This is my favorite Trulieve location. My Bud tender Robbie is extremely knowledgeable of all the products and strains and has amazing customer service! Highly recommend this location

I also have amazing bud tenders :) Barry is awesome and knows his stuff!

Every time we’re in west palm, Super Pete and I make sure to stop in at Trulieve where we are greeted by cheerful Morgan at the front desk with the update on latest products and the lovely Aline as our very knowledgeable bud tender. We love Trulieve West Palm Beach and all the staff & products! Nurse Colleen