Although it's often a 30 minute wait and standing room only, Morgan makes it worth it. Cheerful, informative, and professional.

Ratings and reviews of Trulieve - West Palm Beach
Morgan was excellent! She knew her product, more then me apparently! Thanks Morgan!
Briana is great, she gives me excellent service every time
Great
Barry was excellent. If you want someone knowledgeable who can build a day of treatment tailored to your needs, look no further. 1 visit with him and I was already sleeping better.
Victor was extremely helpful on 8/28. He knew was patient and answered all of my questions and made suggestions because he listened to my concerns. Great service. My only concern was their system was down and they were writing the orders on paper because there were no stickers to print. The paper needs to be on professional letterhead. It looked like I could have made that sheet myself and written down my own information.
The staff is always friendly!
MEME got me felling right today came in stressed out left with weight of my shoulders. Her wonderful personality would make me come back and see her anyday! Cookie :) thanks for the extra help today couldn't forget about you!!
sharon was my bud tender she is an awesome educator as well as a bud tender 💖 shes pleasant takes her time really like her thanks as always
The products here are significantly better than the other 2 dispenseraries that I have tried. People are knowledgeable, patient and conscientious. I liked them so much I went back for more. No really, I like their products better than anyone else's that I've tried. The only drawback, as with all of the dispensaries, is that they have limited stock of each item and they don't always have a strain that u want. Unfortunately, that is the case with all of the dispensaries.
Love this Place! Great staff i must say. Liz helped me out today, she is extremely knowledgeable and pointed me to the right product. Really, Liz help me find relief for my pain. Thank you Liz for all of your help! You guys rock!
I love it
Liz is amazing and I’m always blessed to be at her counter. Trulieve has the best products in FL by far. Will always be a loyal fan!
Liz helped me twice. Super nice. Just the best knowledge and helpful to this here beginner 10 out of 10. Plus she's cute
Friendly service. Could use more variations of flower.
Amazing service and good product selection worth the drive
If you want flower, order pickup on the website as soon as it becomes available. Their stock is often low it out.
They don’t have a good selection of concentrates (Shatter, CRMBL, Rosin) they are usually out of stock or only have the same 9lb hammer strain. I don’t like how you can’t look at flower (Bud) before purchase.
Perfect
This location is slipping imo..their staff aren’t nearly as friendly as the Boynton Beach location and every time I place a pick up order early in the morning to ensure it’s ready around 6pm when I can get there and I’m always waiting a super long time. 👎🏼
Personally I would use the Boynton location instead. Placed a pickup order and arrived at the West Palm Beach location around 2pm. Approached the desk and the security guard just looked at me with a blank stare. Told him I was there for a pickup... his exact response was “ok”. Sat down and a different and very friendly security gentleman called my name. Went on the back and the associate taking care of my order could have cared less. No signature was asked for and basically I just walked out. Front desk representatives were very friendly on the way out. Then I find out that the nasal spray I was previously time would be added to my sublingual order, was in fact subtracted from my inhalation milligrams. Not a good experience. Sorry.
Cookie was awesome and very helpful! Totally worth the drive!
Jackie was fantastic. Very friendly and helpful
Meme was awesome. She not only has great product knowledge but super friendly. I will make sure to ask for her again. Nothing feels better than great customer service. Highly recommend here.