Trulieve - Destin

The managers are great

I’m so incredibly happy that we finally got a Trulieve location. This Destin store is nicer than the other location I’ve had to use. It’s new, so it has that new dispensary smell. Very piney and skunky lmao The staff seem very pleasant so far. The lobby is wide open and spacious. Oh this store is in a very safe and clean area. All high end homes, condos, and shopping just a couple hundred yards off of our fantastic beaches.

It started bad as this was another canceled delivery order( 5th time since thanksgiving), restocked it and sold all the minis. Luckily for me they had Lexi there who not only got me the flower I wanted minus the minis but also got 3 different ground to try with 1 for free. She got the rest of my order located and threw in some swag. Best part she got me great discount to top it off. Sucks about all the cancelled orders but I feel she has made it right with her excellent service going above and beyond. I hope she gets a raise soon because she deserves one.

I always have such a wonderful experience when I shop at Trulieve, and everyone is amazing. However, Tara made my last trip to the Destin location exceptional. Not only is she super knowledgeable, but she was patient and kind when answering my zillion questions. After the transaction was completed, I read the sign about a special going on and asked to make a change. Although it caused more work for Tara, she went out of her way to make my request happen. With her help I was able to take advantage of the special and save some money! I truly love passionate people like Tara! Makes me excited to go back!

I love the team that takes care of me and I'm in there everyday

I do not want to shop at the destin store which use to always be a pleasant experience till recently. I feel extremely uncomfortable after manager Shanay treated me like an inconvenience to deal with. Its gotten to the point the few employees that have been nothing but helpful, kind, and want to help you with any questions have repeatedly apologized for how shanay treats me. It got to the point I requested to speak with Erica about the miss treatment. She said she would speak with shanay and I just asked for no contact. Shanay still continues the miss treatment. Talking to Erica about this did nothing but put a bigger target on my back for shanay. I told Erica it makes me uneasy because shanay has access to my information. This has been going on since March 23. April 20th shanay still continues, and I met Ashley who treated me the same way shanay does. Speaking to the main manager did nothing but make things worse, calling corporate does nothing

I LOVE that we finally have a shop in Destin! The fact that this is an amazing shop makes it even better! I was at the grand opening and have been back several times since. Every time, everyone has been friendly, informative, and helpful. I was in today and Amanda helped me. She was A ROCKSTAR! I switched over rigs and styles to medicate. She was patient and walked me through everything, gave me honest reviews on products she had used, and showed me the pros and cons of each product. I walked out feeling much more educated and informed. Thanks Amanda, you ROCK!!!!

I’ve shopped at this location several times since they opened a few weeks ago and every time I’ve been in and out within 15-20 min. The staff is always super friendly and helpful. So far I haven’t left empty handed, they seem to always have a pretty good selection of products in stock :)

This was the first dispensary I visited. I learned a lot and the tender I spoke to was very helpful and genuinely awesome. I wish I could remember his name, but he's a younger guy with long hair (maybe dreads) and tattoos.

Always a pleasure coming to the destin location especially when you have great customer service like Jenae gave today. She was very nice and made sure all my discounts were applied so I got the best deal. "Above and beyond" never surprises me at this location!

Jenae is my girl she's always great! she makes our experience personal and we always leaving with a smile land looking to see 2 or 3 aliens! Great job to our relieve family!

Staff is incredibly friendly and remembers you. Shaylyn has given numerous fantastic recommendations, and everyone is great at explaining strains. I've had one bad cartridge - staff quickly apologized and replaced it without question. That's customer service, and that's how you get repeat business.

I am new to the medical cannabis industry, and i visited the Destin Trulieve location for the grand opening and then also on two other occasions. each time, Vanessa has been extremely helpful whether i was her patient, or she just overheard me asking a question that another employee was unsure about. she has been able to answer all my questions from figuring out pricing with discounts, to questions regarding strains... even extraction processes for each product. vanessa is very friendly, and goes above and beyond to make your experience as professional and comfortable as possible. that goes for each individual on staff at this locatjon. thank you Destin Trulieve!

I bought a bottle of capsules for $100 that is supposed to contain 30 capsules, and when I got home and opened it is sealed was missing, and there were only 29 capsules in the bottle! Whoever is stealing stuff out of the bottles and other stuff needs to stop and management needs to look into it immediately cause this is not the first time I’ve had a purchase at that store that didn’t have the right amount of stuff in it when I got at home and checked it!!

Customer service is s awful. It makes me want to spend my money in other dispensaries. Honestly a sale isn't worth being treated like crap.

Great Job Shanay! Very, very knowledgeable about the products and strains!

Tina and Arerae have been awesome to work with so far! I am sure I will meet most of the staff there because this is my go to spot in a 100 mile radius. I use other products from other places. But nothing compares to the amazing strains, best customer service and such a welcoming place to go shop. These people care and are pretty cool.

I always have a great time shopping at Trulieve in Destin. Lauren and Ellery are so great!! They always help me find what’s new and what I need and Keep me updated on promotions and other cool deals! They are by far my favorite ones shoutout to Lauren and Ellery y’all are awesome!

Chase was an awesome Patient Consultant and was able to answer all of my questions in a friendly and knowledgeable manner! I haven't had a better experience in any other dispensary in the surrounding area!!!

Good smoke.

The staff are super friendly and the place is clean. Great selection of products

Brandon M. was the most helpful. I really appreciate all the time he spent assisting me.

Justin was wonderful. He took his time explaining everything I needed.

Amazing people, great products, Allen took care of me ! Such an awesome atmosphere !