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PCB X Animal Cookies is amazing. Finally a heavier hitting indica. FL needs to continue to grow more quality strains like this and keep the costs down.
I was not have a good day. I came to Trulieve because I couldn’t find what I needed. The people taking care of me was Mike and Victor. They both started to help with what I needed with and we’re cracking jokes and made me feel very comfortable. Extremely knowledgeable on every question I asked and then some. I don’t think I’ll be going anywhere else. The employees are just as good as the product.
Ordering is a nightmare as they "upgraded" their system. Ordering online is hit or miss at best, and then IF they confirm the order lately it has been incomplete. They can't seen to run this like a normal customer service based business - just a mess. Great product and staff, poor management and purchase systems. They don't seen to get the business aspects of the industry - inventory, customer service, order portals, and consistency.
Ordered ground Flower Friday 11/27/20 at 8:38 AM. It was on the website and I have my confirmation number. Emailed, called, waited on hold for 45 minutes and no one ever answered. Got a call on Saturday at noon that they sold out and didn't offer me anything else. Horrible customer service,. Will not return. I don't care how cheap their products are. Horrible customer service.
Wow this location sets the bar! Kristin is AMAZING. So extremely helpful and kind. I can’t express enough how great she is! Makes me want to keep coming back.
Kristin was great. Knows the product well. Just tell her what you want and she’ll give you a few options. Went back tonight for the 2nd time and she happened to be the one that helped me. As before, very helpful.
It us always a pleasant experience when I shop at Trulieve. Today Kristin waited on me. She is very knowledgeable about all the products. Happy and makes it a positive time.