I placed my order online (@ the Clearwater beach location that stocked what I wanted). I Drove 12 miles to pick up the medication, after receiving my “your order is ready” message. When I arrived they inform me that I can’t purchase the flower...until my allotment renews, tomorrow. Slightly irritated that I wasn’t informed prior to making the trip...I agree to return tomorrow & Faith (acting Mngr.), agreed to hold it for me.
I return the next day...as I’m standing there I ask her about other strains they may have...& I add (2) stardog’s to my already existing online order of (2) pineapple upside down cake and (2) Blue dream, that are bagged and ready (held from yesterday). At this point the rep AGAIN tells me my flower renews tomorrow (meaning another trip) 🤯😡 at this point, my mind is blown away by the fact that no one hear takes responsibility for giving the wrong information. The Manager Faith even stated during our 2nd conversation (2nd trip) that it was I who told her tomorrow 😡🤯...I said yes, that’s right AFTER YOUR representative told ME that!! Good lord....🤦🏼♀️🤦🏼♀️🤦🏼♀️ You guys just amplified my stress level by 50%!! That’s NOT cool. It’s a direct result of “how your making the patient feel”. You can imagine how I’m feeling at this point. It’s NOT good, I’m literally sweating 😓 as I try again to communicate what has taken place...and how Ridiculous this whole scenario was! I ask to speak with whomever is over the managers...a gentleman comes over & I explain what occurred. He understands and promises me that (due to ALL the ball dropping and misinformation that occurred) he would see that my entire order 6 containers in total, would be transferred to the Clearwater location to make pick up easier moving forward. I wasn’t happy...but I was hopeful that it had been resolved.
I go to pick up my order today at the Clearwater location (as promised) and believe it or not...the 2 pineapple upside down cake that were in the original online order (I have my email stating the breakdown, as proof it WAS ordered & my text saying my order had been fulfilled. I won’t go into how things were handled today...I’m over it all because it’s heavy. I won’t be going back because THEY LIE SO BAD!!
I want my medication from a dispensary that is focused on truth.