I placed my order online (@ the Clearwater beach location that stocked what I wanted). I Drove 12 miles to pick up the medication, after receiving my “your order is ready” message. When I arrived they inform me that I can’t purchase the flower...until my allotment renews, tomorrow. Slightly irritated that I wasn’t informed prior to making the trip...I agree to return tomorrow & Faith (acting Mngr.), agreed to hold it for me. I return the next day...as I’m standing there I ask her about other strains they may have...& I add (2) stardog’s to my already existing online order of (2) pineapple upside down cake and (2) Blue dream, that are bagged and ready (held from yesterday). At this point the rep AGAIN tells me my flower renews tomorrow (meaning another trip) 🤯😡 at this point, my mind is blown away by the fact that no one hear takes responsibility for giving the wrong information. The Manager Faith even stated during our 2nd conversation (2nd trip) that it was I who told her tomorrow 😡🤯...I said yes, that’s right AFTER YOUR representative told ME that!! Good lord....🤦🏼♀️🤦🏼♀️🤦🏼♀️ You guys just amplified my stress level by 50%!! That’s NOT cool. It’s a direct result of “how your making the patient feel”. You can imagine how I’m feeling at this point. It’s NOT good, I’m literally sweating 😓 as I try again to communicate what has taken place...and how Ridiculous this whole scenario was! I ask to speak with whomever is over the managers...a gentleman comes over & I explain what occurred. He understands and promises me that (due to ALL the ball dropping and misinformation that occurred) he would see that my entire order 6 containers in total, would be transferred to the Clearwater location to make pick up easier moving forward. I wasn’t happy...but I was hopeful that it had been resolved. I go to pick up my order today at the Clearwater location (as promised) and believe it or not...the 2 pineapple upside down cake that were in the original online order (I have my email stating the breakdown, as proof it WAS ordered & my text saying my order had been fulfilled. I won’t go into how things were handled today...I’m over it all because it’s heavy. I won’t be going back because THEY LIE SO BAD!! I want my medication from a dispensary that is focused on truth. #NOTbait&switch...isn’tthatillegal🙅♀️🙇♀️🤷🏼♀️🤦🏼♀️
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About this dispensary
Trulieve - Clearwater Beach
Trulieve is proud to be the first and largest medical cannabis dispensary in the state of Florida. Our specially-trained staff will work hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need. At Trulieve, we strive to bring you the relief you need in a product you can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. History: The founders of Trulieve came together with an extensive history working in the nursery and healthcare fields. During that time, they saw a statewide need for alternative forms of healing. Typical medicine and pharmaceutical options just didn’t work for all patients. Dedicated to providing empathetic and compassionate care for all patients, no matter the illness or circumstance, they decided to enter the field of medical marijuana. Trulieve is the first dispensary to be granted a medical marijuana license in the state of Florida. They are approved by the Department of Health of Florida to legally sell Low-THC Cannabis and Medical Cannabis to patients who have visited a qualified medical marijuana doctor. Since opening their doors to the entire state of Florida, they have steadily increased the number of patients they help as they have expanded to more locations. Staff: Trulieve’s staff is among the best trained in all of Florida. Patient consultants work closely with patients to fulfill their physician recommended order and explain product information. With their vast knowledge of medical cannabis and customer service philosophy, all staff members are happy to answer any questions regarding products. Private rooms are available for one-on-one consultations, ensuring patients retain their medical privacy. Staff members work with physicians as well as with patients to gain a better understanding of each patient’s individual needs. Menu: Trulieve’s menu comprises of Low-THC Cannabis and Medical Cannabis products. They carry everything from flower, CBD oil, concentrates, oral syringes, vaporizer devices, capsules and more. All products are tested in house and at a third-party lab. Patients can find a lap report for each product they purchase on Trulieves website. Both cash and Canpay are happily accepted. All Trulieve dispensaries are handicap accessible. Trulieve makes the process of getting your medicine as comfortable and enjoyable as possible. Menu: Trulieve’s menu comprises of Low-THC Cannabis and Medical Cannabis products. They carry everything from flower, CBD oil, concentrates, oral syringes, vaporizer devices, capsules and more. All products are tested in house and at a third-party lab. Patients can find a lap report for each product they purchase on Trulieves website. Both cash and Canpay are happily accepted. All Trulieve dispensaries are handicap accessible. Trulieve makes the process of getting your medicine as comfortable and enjoyable as possible.
- 645 Bayway Blvd, Clearwater, FL
- call (844) 878-5438
- Followers: 76
- License MMTC-2015-0005
- ATMStorefrontADA accessibleVeteran discountMedicalDeliveryMedical delivery
Hours and Info (ET)
Ratings and reviews of Trulieve - Clearwater Beach
very quaint location great service
good vibez...
This location is amazing! There are 3 other Trulieves closer to me and I continue to go to this one because I believe it’s the best. The wait time is non-existent, which I don’t really want to admit because this is one of its hidden gems qualities. The employees are incredible. Zach is always friendly, knowledgeable of all products and has exceptional customer service skills. The manager or supervisor (not sure which one, I think his name is Brian, sorry if it’s not, He’s redhead though) but he handled my return without question. I had bought a pre-roll that wasn’t pulling any smoke and he exchanged it. My point is you don’t have to feel worried about being judged or uneducated, these people will take care of you.