Trulieve - Jacksonville

Staff is great. Mason rocks. .these peeps are friendly, smiling and ready to help.. Thanks Mason and staff Lv n peace Carye McHargue

Service was awful!! everyone in the pka2ce knew. what I was purchasing and that it was my first time so I didnt know to much about products. I will never go back to this place! I knew lwss Bout thw products whwn I left than whwn I walked in!! No help wirh information!

my first visit here I felt so uncomfortable and the wait is pretty long also they had some issues with there system so it took even longer to get my medical cannabis but I'm glad that this place is here to help thx for coming to Jax

location is awesome. parking, lines and non- informative customer service Representatives ( Not all the staff, jus certain csr's ) not so awesome. Thanx to Jes@Jax....she's one of the grrr gr8 csr's@Trulieve

Very nice. First time at a place like this... need to go back and keep Redding and learning since I have multiple sclerosis... the young man behind the counter was very helpful...

The folks at Trulieve were very helpful and informative. The product was very effective. I will definitely be back.

Everyone is nice, helpfull and knowledgeable oboutthe products. Parking is at a premium however I must say that each time I found a spot right away. I wish there was more information about how cannabis and THC affects cancer and cancer prevention, not just the symptoms. This is not a reflection on trulieve this is a reflection on our politics (which is thank God changing gradually) and medical system that has not developed this amazing product

Everyone there is very nice and helpful. I would recommend visiting this location.

cant say enough positive things about this location. stagg is very knowledge and friendly, and they definitely push discounts for their clients, making sure that all vets receive them is always a bonus in my book. cant go wrong with with this location and their products. only downside I would say is try to go earlier in the morning or when everyone is at work because this place gets busy and parking isnt great.

My first visit I was helped with what I needed for my problem. I was instructed on how to use the products & very happy with their service. I just wish they were nearer to me. Hopefully they will open one soon. My second order was delivered but I dropped a the concentrate bottle & it shattered 😡, my bad. To return & replace it , I have to drive (2 hr. round trip). Grrr!

Good

One of the best dispensary locally!! I’ve been to other dispensaries before and this one by far is #1 in my book. Great service and well knowledgeable!!

love it I with they were closer

Love the places, happy release

Friendly staff and management, always eager to help or resolve problems with their products. I live in Melbourne and drive to Jacksonville for treatment at the Mayo Clinic and this is the second time I have stopped at this Jacksonville location and they have once again impressed me! I always think I know what I need, but then I tell them I need a consultation because once I start talking with the dispensary representative, today I worked with Kevin, I learn something new! Trulieve has always treated me like family! Even when my new $60 product broke (due to my unfamiliarity with the product) that I bought at the Jacksonville dispensary on my first visit, the Orlando Trulieve dispensary replaced my product for free which was extremely gracious and unexpected, especially for a company in this economy. Thank you Trulieve for providing such a wide variety of options to patients suffering from Chronic Pain, PTSD, Epilepsy, Cancer, and the hundreds of other medical conditions that CBD and Medical Marijuana can treat effectively.

Trulieve is a great dispensary. Their products are extremely high quality, especially the Truflower Entourage vaporizer cups. Their cartridges also are excellent quality, unlike some others whose cartridges leak and burn up too fast. Their Mystica vaporizer is fabulous because it alleviates the need for screwing and unscrewing the cartridge from the battery, which oftentimes causes cartridge and battery failure in my experience, but never with the Mystica. The Staff definitely knows what they are talking about. Also, the CBD carts are great for instant pain relief.

No inventory on ANYTHING other than CBD creams. 3 items ordered (1- Indica, 1- Sativa (or a blend), 1- CBD 1 to 1). Trulieve had ZERO stock in ANY FORM OR STRAIN.They could not even say when/if more inventory would arrive. Unbelievable! Does anyone have ny insight as to why this continually happens at this location? Is it location or company specific? Inventory levels is my ONLY complaint. BUT- THE MOST IMPORTANT: IF YOU DON'T HAVE STOCK I HAVE NO NEED TO COME TO YOUR STORE!

This facility uses MCT oil in their vape cartridges aside from the trustik. Similar to the way a cocaine dealer cuts cocaine with baking soda. There is no medical benefit to MCT oil and is potentially carcinogenic. If you opt for the Trustik version with no MCT then be prepared to clean your bank account like a crack addict who needs they’re overpriced crack! And potentially carcinogenic artificial terpenes in some “flavored” products? How does this company not have a lawsuit yet? They also shout your patient information loudly enough for everyone else to hear it whilst still bringing customers in the back of the dispensary to hear all of your personal info and waiting at a red line. What a joke. Jacksonville needs more dispensaries instead of Trulieve being able to hold a monopoly. That’s not fair for patients who need quality medicine.

awesome service, great product knowledge, Knox is very close to me but I go to Trulieve

My first time buying from any dispensary, I bought 2 cartridges and a Mystica Vaporizer. I didn't like one of the vape cartridges I bought. It was plastic and after just a few uses began to smell and taste like burnt plastic. They exchanged it for me, no hassle. I will only buy the ceramic vape cartridges from now on. They have a good line of products, but call ahead or order online for pick up, as they are often out of the popular products. I give them top marks all around as they seem to be responsive to customer feedback, have polite and friendly salespeople, and they have a fair return policy.

I'm sure I drove Corey crazy! It was my first time, so I knew nothing and he patiently re-explained everything HALF-A-DOZEN TIMES! He was very friendly, the information was overwhelming. I probably should have done some research before I went. Place feels like the shop or check-out at a really expensive Spa. Very clean, calming, not too load. And they have an ATM right there. Of course, there is a $3.50 processing fee to withdraw cash - but how much are you withdrawing? $3.50 is worth the convenince.

Its the best one around!

I absolutely love Trulieve. The product is top notch. The store is very nice , clean and comforting. Definitely my go to place. Don’t even hesitate to head over there for anything and everything you need. Keep up the good work Truelieve!!!!!!

I love how patient everyone is, they always answer my questions. Love Miranda she is great!