Trulieve the company has excellent product. This particular store is a disorganized mess. I placed a pre-order yesterday, and when I arrived was told it was a 1.5 hour wait. I asked if it would be better if I came back early tomorrow (they hold for 24 hours), and was told that should be much quicker. I was there this morning about five minutes after store opening, and was told it would be a 3.5 hour wait to pick up my preorder! There were less than 10 people there. Why the long wait? "We're slammed with pre-orders." Look, I was trying to give someone cash for a couple of containers of weed in a store nearly empty of customers, and they can't figure out how to make that five-minute transaction happen in less than 3.5 hours? This is not the first time I've run into seriously disorganized service at this location, but it will be the last. I also buy from another clinic that is run far more smoothly. I'll stick with them.
ASHLEY and TAYLOR are both awesome budtenders and very helpful. They are both a real asset to your comany and I look forward to working with them each time I come in.
Ashley & Cassidy customer service was excellent, the flower was lovely and I’ll definitely be back.
Love the staff and the high quality products.
Amazing customer service by a wonderful Jess today! Thank You Trulieve North Forth Myers, What a TruTeam!
Had the pleasure of being helped by two nice young ladies named Kat & Ashley. Both were informative and very helpful processing my online order allowing it to go smooth, quick and easy. They made my experience enjoyable and I look forward to seeing them again.
Ashley was great, always a pleasure to be assisted by her. Shes also gorgeous!
Love this store everyone treats this old bipolar crazy ass vet with respect. You feel more at home and relaxed. How? Awesome Kick-Ass staff like Katie. This store allows you to be your self.... and that's everything.
Jonny B was very helpful, friendly and knowledgeable. Thank you!
This location was my first and still 100% happy with all Trulieve products! Gionna is the BEST!!!!! She is so knowledgeable and has EXCELLENT customer service ! Love her and LOVE Trulieve!!!!