Great budtender= happy consumer My 1st time at this dispensary.. I was greeted by Nicole. She was very patient & knowledgable. Listened to my description of products I liked & gave me those products in truelieve’s version. Thank you Nicole for making my experience an exceptional one :) happy customer Chelsea ( I had the pictures of the makeup line of bud)
66 customer reviews
Their online and store inventories are synced. When you get there they don't have your order. Management is nowhere to be found. Their staff is always nervous and jittery. It's unsettling to shop there. It's a good thing we have other options!
This dispensary NEVER has products available. They advertise products and deals and they are out of stock. It’s really annoying. Don’t advertise a product or promote things you never have in stock.
Trulieve has to be the worst run medical marijuana businesses in the state of FL (for more than the reasons mentioned here)! I ordered my medication online on discount. I arrive at the store the next day (ordered at night) they do not have any of the 5 items I ordered on clearance. Then they sell me two defective Trupods (overpriced 1g cartridges made for TruStik vape). I returned 1 and have to go back to exchange for another. I have had to call them to make sure I can exchange a second time. This is completely ridiculous! You take 1 hit from the cartridge, the oil starts to turn brown, and tastes very bad. I would avoid Trulieve at all costs! High prices for crappy products!
I used the Trulieve in Destin but went to the Pensacola location for a certain strain and expected to have same service but not so much. The guy was nice but seemed to be in a hurry and not very helpful. If I didn’t know what to ask for, I would have been lost. He didn’t tell me anything about products. They were out of one of the strains I needed, he didn’t tell me about any comparable strains and when I asked he seemed to rush so I just stopped asking questions. Didn’t want to feel like an idiot. Also they had a sale going, I wasn’t informed but I saw a paper by his computer and asked what all they had marked down and he ‘wasn’t sure what they had left’. Not the kind of service I got in Destin and I drove an hour to the Pensacola store so it was kind of a bummer. I’ll stick with Destin.