I love that this place carries a variety of old school classic strains. The bud tenders have always been super friendly and helpful and the bud quality is also superb. One of thing I want to mention and thank the dispensary for is that they take the time to actually add CBD numbers and descriptions to their strains on Leafly!! That is awesome as I can peruse the inventory and order ahead of time when I plan to be in the neighborhood.
Ratings and reviews of Urban Farmacy
(2 ratings / 669 reviews)
4.8
Quality
4.8
Service
4.8
Atmosphere
Reviews 1-24 of 669
Always great
Love you guy's
Was surprised & disappointed that they close so early on Fridays. 7 pm is too early for a Friday.
Always quality options on deck.
Always a pleasure connecting with Urban Farmacy. Love that they have free weed delivery in Portland. Great selection. Solid deals every day. They've been doing this a long time, so the knowledge and deep support is there. You can tell these guys really care!
Brad is the best Ever!
Helpful tenders. Very friendly.
I just love the good bud and cool bud tenders are dope
Always a pleasure
Really good selection and great flower here. I’ve always had wonderful customer service when I come by too.
First time coming to an Oregon dispensary and it was stellar! Ruth was so sweet and patient with me and my family of 4 and let us smell everything we wanted to. She was very knowledgeable, welcoming and made our experience so fun! Thank you for being you and would definitely recommend this place! 💚
Wonderful always Wonderful
Staff is knowledgeable and pleasant, product is always fresh, MFC is my fave here.
They had a strain (Dutch treat) I’ve been looking all over for at a great price!
My order was canceled with no contact other than an email. I went online thinking they were sold out and found out they did not have the larger quantity I ordered, however they had it in a lower quantity. Every other person I know has said the pharmacy calls them directly and offers the remaining quantity. This happened to me personally at "Doctors Orders" and they called, offered me remaining amount. Will be shopping at Doctors Orders for now on.
Dispensary response:
JOhnnytheman61 - Sorry to hear you were not given a phone call. Something must have slipped through the cracks. We appologize for your frustration. Hope to see you back in another time. If not, we understand and wish you well.
November 19, 2021
Every time I've gone to Urban Farmacy I've had amazing customer service. Georgia helped me last time and was compassionate about my physical pain and very knowledgeable. I would recommend this shop to anyone.
Dispensary response:
Thank you so much for taking the time to leave us a review! It's reviews like yours that we treasure. We are lucky to have G be a part of our team. They are truly one of a kind, and love helping those who pass through our little Portland Dispensary. We look forward to seeing you back in again soon!
May 27, 2022
New to the area and I'm so glad to have this cute little shop next door! They have Hella deals and I am excited to use them all! Super sweet humans!! Great looking nugs!! And Hella bomb prices! Thank you, Alison for all your help! You are very thoughtful and knowledgeable about what I needed.
Dispensary response:
I'm so happy you found our little Portland Dispensary! We love when new arrivals from the community come in to see us! We are happy to hear Aly was able to get you what you needed. She's amazing! We look forward to seeing you in the shop again soon!
May 27, 2022
Great place
Delivery
I used to love this place but the front person was rude it seemed like they wanted to get me out of there used to be great
Dispensary response:
Yoggik - We are sorry to hear you felt that way coming in. We hope to see you in again, if not we understand and wish you well.
January 1, 2022
Pickup was not ready despite a message that it was. I had to go into the main room to wait for things to be labelled (other dispensaries with a lobby & pick up have handed me my order in lobby to minimize germ exposure). The person at the front window finished up a conversation with a co-worked before acknowledging me & none of the 4 staff were engaged with me as a customer but carried on their conversations for the duration. 2 of the 4 employees pulled down their masks to talk, which defeats the whole point of mandatory masks. I will definitely not be returning.
Dispensary response:
Greetings, thank you for the feedback, we truly appreciate it! Your in-store pick up was ready when you arrived. When you come in the store for an in-store pickup we take your payment and generate your state mandated labels when you arrive. This takes a few minutes depending on the speed of our systems. If you wish to minimize in person contact we offer curb-side pick-up and delivery as an option. With the curbside pick up option you call when you arrive and you will be met in the parking lot with you order all prepared. Wishing you well on your cannabis journey!
July 17, 2020
Came in yesterday with my boyfriend and saw this woman aggressively talking to the poor girl at reception. She made this girl explain over and over why they could not accept a return. The receptionist remained calm the whole time. I WOULDN'T. Went inside and the girl helping me get my weed was very nice. Be nice to your service industry workers. Just don't be a B****!
Dispensary response:
We are so sorry you had to experience that. Happy to hear you were treated well though by your budtender. Unfortunitely there are those who would rather absord negativity instead of positivity. We here at Urban Farmacy try to provide a positive Portland Dispensary experience. We hope the next time you come by, you don't have to experience another customers negative energy.
May 27, 2022
I buy dr. Jolly’s cartridges all the time and spend hundreds of $$ every week. My cartridge leaked all over my pen and they said I’m sorry we can’t help you but sometimes the companies make them like that and it’s not our fault. And the owner said that.. I go I buy the best to know it’s good quality and they don’t care. They were lying to my face because they have accommodated me before when I had an issue. I could not believe my eyes ! They are now over priced their flower quality does not compare from before and they call themselves top notch when they represent the products they sell poorly and give them a bad rep. I will not buy dr. Jolly’s for ever because they sell me defective crap!! Or shop there ever again! Dr. Jolly’s should be ashamed of how Urban Farmacy represents their name and just gives the customer a bad rep.