Verilife - Romeoville (Medical Only)

Thankful to the state for finally changing the law to allow medical patients to go to any dispensary. I live in Romeoville and like to support the community. I don't interact with anyone for very long as I order on line so I can't review the Bud Tender knowledge. Great selection, easy in and out, and my order is always ready when I arrive.

This is a Rec AND Med shop. Not just Med

I bought 28 grams of Matter on sale and the entire bag is small buds. Nothing in the advertising tells you that the bag is smalls. Every other dispensary will tell you that you are buying smalls. Shame on you verilife. It's pretty deceitful. Daytime staff is way better than night time. I will be taking my business to an honest dispensary.

These guys rock... I've been coming for about a year, and even after a move farther away, I still come to *these* folks. One specific person to point out would be Christopher. I had gotten "stuck" in terms of product and where to go next. Christopher took the time to ask what I like, how I wanna get there, and what kind of time frame did I prefer. He _nailed_ it. Again, all the folks are awesome, enjoy your time with them!

The pretty photos you see are the old dispensary Midwest Compassionate Care. Verilife bought them out. No posters. No nice rooms. Crappy inside. NO DISCOUNT/"FREQUENT FLYER" programs for MEDICAL PATIENTS (Romeoville location only?!?). I transferred my dispensary from 3C Joliet because Verilife Romeoville was much CLOSER & more convenient. 3C Joliet always gave me handsome discounts based on my past purchases. Here's what I've learned (valuable lesson). There is NO DISCOUNT PROGRAM like every other dispensary for medical patients. ROMEOVILLE VERILIFE IS THE ONLY DISPO THAT DOES NOT WORK WITH MEDICAL PATIENTS TO PROVIDE INCENTIVES OR DISCOUNTS. (Though ALL other VERILIFE locations DO!!!) Close by...but BYE-BYE Verilife Romeoville. BIG MISTAKE TO GIVE YOU MY $$$. I'll shop anywhere else!!! NEVER AGAIN. ‍

Will this location ever reopen or is it closed permanently? The website now says that it's medical only does that mean that it's open for patients? The hours are unavailable and I have not received any new information although I was told I would be updated. Please let me know when I can come to make purchases.

Gabriella Chavez was awesome, extremely helpful and excellent customer service.

I've gotten the run around every, single time I've gone here. The staff is always good but have little answers. 1Why is there limited products? Why was all the product in December given only to recreational? Why can't i order the ounces and/or strains that help me, like i was told? Why was there only indica strains? I was told patients come first, but, not true when recreational gets strains that we don't or are out of on medical. No deals, really, anymore. Its Big Business at its finest.

I need to have access to my medical marijuana. It's the only means I have to control pain and anxiety. I found out that the dispensary was broken into last week. When will you reopen???? We are not allowed to go to another dispensary for medical marijuana. So, the only way to get Medical is to change dispensary's.

This place has gone downhill severely. Still have days where I’m waiting 20 minutes even tho I have an online order ready to go. Why r the med patients not being taken somewhere else to resign up after the transition instead of at the window. I’m waiting behind two three people who need to re register and have their info entered and than still waiting inside because instead of ringing up online orders I am again waiting behind people who need to look at the menu and ask 500 questions. Why r they not being taken aside so people who r doing the online order can be in and out. Also placed an online order for a certain flower got the 9 yes 9 text messages confirming and letting me know my order was ready for pickup and when I get there I’m told they were out of that certain flower even tho I place my order two minutes after you say your open. But my issue was I drive 30 minutes to get to this place why would I not have received a text or call saying my orders couldn’t be fulfilled. I can’t just waste a thirty minute drive for nothing

Every single time I go there the employees are the most knowledgeable and compassionate people that I've dealt with

KIM helped me Alot She is Amazing so is the shop! Thank you and may God bless you and yours to everyone!🙏 Thank you again KIM!

Not sure why VL keeps telling folks about issues with supply chain and shortages...Other Disp locations have way more med selection which allows for strain specific relief. A short ride to Posen or Joliet or Mokena and you can have 10-20 options. Here = 2/3 options and outdated menu. I am posting so VL can address this and be successful. Not sure where their supply chain got so hosed but others have seemed to figure it out for med patients. Wish MCC still existed but ok with change as long as it is progressive. not so far...

No product, medical patients are by no means priority over recreational. Took 2 weeks to get their medical menu online. Recreational menu was up a week before medical. They offered 1 (non-disposable) cartridge, they were unable to ring the cartridge up and therefore, I left with nothing. Loved Midwest Compassion, they offered a good variety and the people were very caring. Most of the people who work there are still caring and want to help. But you can tell that their not as happy and frustrated that they cannot assist medical patients properly.

Everything is great my only request is please get more of the Florida Orange strain, it was really good

I appreciate the fast, friendly, orderly service and highly commend their use of online ordering to save time and ensure efficiency. The Saturday Shake Deals are fantastic, can not be beat! Typically, selection varies often from week to week, but with the ability to look and order online that is easily no problem. The physical location is excellent, very accessible, adequate parking, never too crowded. Staff is very friendly and knowledgable, having apparently tried many of the products makes me much more comfortable when they make a recommendation. They always seem to have time to answer question or explain a product, even on a busy Shake Saturday! Not having a wealth of experience with many other dispensaries, I really can not honestly compare or contrast fairly versus a competitor, but what I can say is that I always leave with a sense of appreciation for the efforts they put forth on a regular basis. Like I said, I don’t know about anywhere else but they have been doing twenty dollars off on half an ounce of shake every Saturday since I started going there. and for those of us who like to make “whole plant edibles” that is always going to get me in the door. And if I may I say it works extremely well, especially as a “whole plant edible” which can be hard to find. Many are made from concentrates and, in my opinion, lack the well rounded and balanced effect of things freshly made from a whole plant matter. Good people, good products, good prices.

This is probably the 50th time ive been to this location and Today I was greeted by a New Employee Named Taylor. I was looking for Cbd mostly and she was super patient with me as I asked many questions and she was very kind and helpful! I cant say enough how awesome this location is as they had a mixup with my order and gave a no charge for Cbd Oil! YOU GUYS MADE MY DAY! Taylor,El, Nia, and Mister were so kind and helpful through the process and made me want to always shop here. Thank you guys so much!

I'm sorry guys, since the buyout/ name change things have gotten bad. I still havent gotten any points from writing reviews this year and I get the run around at the shop and no one responds to the emails I reach out, I have been very loyal since july 25 2018 and so this is one reason for this review. The other thing is I switched over at the start of dec to another place because they had flower. I come back to verilife on the 3rd of Jan and no this is a rec place now, I think it's unfair that I have to wait in a mile line for medicine but the stoners get first dibs, BULL SHIT!!!!. Rec should not be allowed at this facility and now I know it's to massively capitalize. Build another facilty like you all have been saying what was gonna happen. My loyalty is to the people from midwest compassion, not the verilife name or the shitty corporation behind it. For the ones still there that were originally midwest compassion, I'm sorry for this but ever since this shitty corporation bought you guys out, the store hasnt been the same and I think you guys know shit hasnt been right but are doing your best and I thank the original mcc staff for that. If your medical I recomend finding a med only facility untill this bullshit dies down, but feel free if you want to wait in a mile long line.

Great place but as a medical patient it was a much nicer experience before the rec came into play. The bud tenders don’t have enough time to spend with us as they used to although they are great people who try hard to not let the medical people feel uncomfortable but the environment has changed there. As for the product and everything else it is a wonderful place with kind workers who are sometimes overwhelmed. I recommend this place for sure and I’m sure it will improve as time goes on.

They’re always accommodating I have a lung problem and can’t go in unless there’s no one there and they always take such good care of me

Rec this and rec that! Verilife is making the best of this rec mess. I'll admit that I am not happy sharing MY dispensary with all these potheads but Verilife is doing their best to make it easier.

I really like how the lay out of the inside was coordinated and how the overall "vibe" eases your initial fears of shopping in a fairly new industry. Not overwhelming w/ information as to not scare off new, maybe older first time cannabis users. The help was very friendly and courteous. Amber R did a great job and was helpful. However being that this was my 1st time shopping @ verilife and was supposed to receive a 15% discount, which would've saved me a total of $146, and didn't receive it. I did however receive a disability discount which helped a little. I contacted them in hopes they'll honor the 1st time discount recently and haven't gotten a response back yet. Hopefully, today during my 2nd visit they'll honor their offer. We'll see!

It's not open when I need it.

I usually have a great experience but on 4/20, I placed an online order and also wanted to add to it once I was in the store. The cashier that helped me didnt seem like he wanted to help. I asked for an item that's listed on the website and instead of checking, he just shook his head and loudly said..."we dont have anything like that here." I told him it's listed online and he said they don't usually carry those items. Frowny face. I've purchased them before from there so I know this to be untrue. What concerns me is, as a medical customer, he didn't even try to suggestive sell me something comparable. I felt like he didnt want to help me or understand what I wanted or needed. Today, the items in question are still listed on the website but I can't order online or to add to my cart.